Airport Guides

Here you'll find essential information on Soekarno-Hatta International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.

(Jakarta) Soekarno-Hatta International Airport

Building 601, PO Box 1245 BUSH, Jakarta 19101, Indonesia

CGK

62

(021) 550 5177 or 5189 or 5655 or 5671 or 5580 or 5596

2

GMT + 7

The airport is located 20km (12 miles) northwest of Jakarta.

A shuttle bus is available between the Domestic and International terminals (Terminal 1 and 2 respectively).

The airport is located at Cengkareng, Tangerang and is a 30-minute drive (longer in the rush hour) from Jakarta city centre, off the Soediyatmo toll road (Bandara exit).

Short-term and overnight parking is available at both terminals; car parks are a five-minute walk from the terminals. Parking is, however, quite limited.

Avis, Bluebird and Europcar all have desks located in the Arrivals areas of both terminals. Chauffeured car hire is available from Golden Bird.

Bus: The DAMRI shuttle bus route runs between Rawamangun, Blok M/Kebayoran, Gambir, Bekasi, Depok and Bogor (journey time - 1 hour).
Taxi: Taxis can be booked at counters in the Arrivals areas of the terminals (journey time to city centre - 30-45 minutes).

There are information desks in both terminals. There are also 24-hour tourist information desks (tel: (021) 550 5179 or 5307/8/9) in Terminal 2 (International Terminal).

Money and communications: Terminal 1 has banks, a bureau de change and a post office. Terminal 2 has banks, bureau de change facilities and ATMs, a post box and 24-hour telecommunications services, including fax and telex. Telephones are provided in both terminals; free local dialling is provided in the waiting lounges.
Eating and drinking: There are various food outlets in both terminals.
Shopping: There are numerous shops in Terminal 1. In Terminal 2, there are shops including duty-free, a gift shop, newsagents and bookshop.
Luggage: Left-luggage is located in Terminal 2 (hall D), while lost property offices are situated in the Arrivals areas of both terminals. A porter service is available.
Other facilities: First aid facilities are available at the administrative offices. Terminal 2 also has a baby care room and prayer rooms.

Executive lounges are situated in the transit lounge, in the Departures area of Terminal 2, as well as a number of airline lounges; a VIP lounge is situated in the Departures area of Terminal 1. Several meeting rooms are available for hire at the nearby Sheraton Bandara (tel: (021) 559 7777; www.starwoodhotels.com).

There are toilets and a lift for disabled passengers. Wheelchairs can also be provided on request; passengers requiring assistance should inform their airline prior to travel.

The Aspac Quality Hotel (tel: (021) 559 0008) is a 3-star transit hotel at Terminal 2 and the 4-star Sheraton Bandara (tel: (021) 559 7777; www.starwoodhotels.com) is also situated close to the airport; a hotel reservations desk can be found in each terminal. A full range of internationally branded hotels is available in Jakarta.