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Sydney Airport Guide (SYD)

Airport info
Code: SYD
Address:
The Ulm Building, Sydney International Terminal, NSW 2020, Australia
Location:

The airport is located 9km (6 miles) south of Sydney.

Number of terminals: 3 Dialling code: +61
Telephone:
(02) 9667 9111.
Sydney Airport map

Here you'll find essential information on Sydney Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.

Airport news: 

Expansion and improvement of the International Terminal has recently been completed, as part of an A$500 million (£315 million) investment. The next major project involves the building of two new multi-storey car parks.

Information: 

The Tourism NSW Information Desk is located in the centre of the T1 International Terminal Arrivals Level 1 and is open 0600-2300, providing information and help with accommodation, tours and dining in Sydney. Gold Ambassadors, which can provide information and answer queries on the airport, are stationed throughout the airport and have help desks in the Arrivals and Departures areas in the T1 International Terminal.

Website: 
www.sydneyairport.com.au
Transfer between terminals: 

An underground Airport Link connects the International and Domestic terminals. The T-Bus services operate frequent services between the terminals. Travellers changing between domestic and international flights (either way) may be eligible for the Qantas Seamless Transfer (tel: 131 313) service.

Driving directions: 

Most routes to the airport are signposted; these signs indicate the most direct route to the airport. Travellers should visit the airport's website for detailed driving directions from specific areas in Sydney.

Public Transport

Public transport rail: 

Rail: An Airport Link (tel: (02) 8337 8417; www.airportlink.com.au) rail service connects T1 International Terminal, T2 Domestic Terminal, T3 Qantas Terminal, central Sydney and the Sydney suburbs. Airport Link stations are located at all terminals. Trains run to the Sydney Town Hall (journey time: 13 minutes). Tickets can be purchased on-line.

Public transport road: 

Bus: Sydney Buses (tel: 131 500; www.sydneybuses.info) operates a bus route between Bondi Junction and Burwood which includes the T1 International and T3 Domestic Terminals. The bus stops on the arrivals level of each of these terminals are clearly marked. Many shuttle bus companies provide a service between the airport and most Sydney suburbs and regional areas; these need to be booked in advance. Many hotels provide a transfer service for their guests.

Taxi: Each terminal has its own sheltered taxi rank. A taxi rank is located outside the mid-point of the Arrivals hall in T1 International Terminal (journey time to city centre: 30 minutes). Companies include Taxis Combined Services (tel: 133 300; www.taxiscombined.com.au), Silver Service Fleet (tel: 133 100; www.silverservice.com.au), Legion Cabs (tel: 131 451; www.legioncabs.com.au), Premier Cabs (tel: 131 017; www.premiercabs.com.au) and St George Cabs (tel: 132 166; www.stgeorgecabs.com.au).
 

Terminal facilities

Money: 

Bureaux de change and ATMs are located in all terminals. Postal and photocopying facilities can be found at Australia Post Shop, located in the centre of Departures Level 2. A post office is located in the International Terminal. Internet terminals are located throughout the airport. Paid-for wireless Internet access is also available. Mobile telephone hire is available from Vodafone Rental stores in T1 Arrivals.

Food: 

There are many restaurants, cafés and bars at the airport offering a wide variety of international and Australian cuisine.

Shopping: 

There are more than 150 retail and service outlets, including duty-free, beauty and hair salons, a wine store, an Australian produce shop, international and Australian fashion stores, and a host of speciality stores. For more information on shopping at the airport, visit: www.sydneyairportshopping.com.au.

Luggage: 

Smarte Carte operates a baggage storage service located at the northern end of the Arrivals level of T1 International Terminal; there is also a baggage storage facility on the Arrivals level of T2 Domestic Terminal. Trolleys are available throughout the airport. Inquiries about lost items should be made to the property office on Level 3 of the T1 International Terminal (tel: (02) 9667 9583).

Other: 

There is a medical centre in T1 International Terminal on Level 3. There is also a pharmacy in the Departures area. Free showers are available in both the Departures and Arrivals area of the T1 International Terminal. A prayer room is located on Level 3 of the T1 International Terminal. There are child activity centres in T1 International Terminal and Kid's Cinemas are located after immigration, near Gate 33. Child-sized toilets are installed in all female toilets and baby-changing rooms are conveniently located throughout the terminals.

Airport facilities

Conference and business: 

Qantas (tel: (02) 9952 9608; www.qantas.com.au) hires out a number of meeting rooms, with capacity for up to 22 people, in the domestic T3 terminal. There are further meeting/function rooms in T1, while T2 has meeting rooms, conference space and a function area catering for up to 1,000 people. A catering service is also available. Overhead projectors, screens, flipcharts and whiteboards come as standard, while AV equipment and sound systems are available on request. There are seven airline lounges in T1 and one in T2.Most local hotels also offer meetings and events facilities.

Disabled facilities: 

Facilities for disabled passengers include showers, toilets, ramps and lowered telephones, text telephones, telephones fitted with induction loops, and drinking fountains. Passengers with special needs should advise their airline at least 72 hours before departure. Wheelchairs are available from the Tourism New South Wales desk. Disabled parking spaces are located at the front of the T1 International Terminal, for valid badge holders.

Car parking: 

The airport has three car parks. The T1 International Terminal Car Park is located on the Arrivals level of the T1 International Terminal. Domestic multi-storey and long-term car parks are also available. The Long-Term Car Park can be accessed via Ross Smith Avenue from General Holmes Drive or Sir Reginald Ansett Drive; follow the signs to the car park located near the heliport; there are regular courtesy shuttles to the terminals. Valet parking is also available.

Car rental: 

Avis, Budget, Europcar, Hertz, Redspot and Thrifty are all represented at the airport, with offices on the arrivals levels of both domestic and international terminals.

Airport hotels

There are a number of hotels near Sydney Airport.

Airport Sydney International Inn

Airport Sydney International Inn is located a short drive from Sydney Airport and offers a shuttle bus service to/from the airport (at a fee). Other facilities include on-site parking and a restaurant.

Telephone: (02) 9556 1555.
Website:
www.airportinn.com.au
Holiday Inn Sydney Airport

Holiday Inn Sydney Airport is located near to Sydney Airport and runs a shuttle bus service to/from the airport. Hotel facilities include a 24-hour business centre, fitness room, an on-site restaurant and bar, and a 'Park, Stay and Go' parking facility.

Telephone: (02) 9330 0600.
Website:
www.ichotelsgroup.com
Ibis Hotel Sydney Airport

Ibis Hotel Sydney Airport is located just 3km (2 miles) from Sydney Airport's international terminal, and is a short walk from the domestic terminal. The hotel runs a shuttle bus service to both terminals (for a small fee). Other facilities include a restaurant and high-speed Internet access.

Telephone: (02) 8339 8500.
Website:
www.accorhotels.com.au
Stamford Plaza Sydney Airport Hotel

Stamford Plaza Sydney Airport Hotel is located a short drive from Sydney Airport. The hotel has a rooftop swimming pool, sauna and gym facilities, and 11 function rooms. On-site parking is also available.

Telephone: (02) 9317 2200.
Website:
www.stamford.com.au

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