Delhi Economy

Business Etiquette

The principal advantage for businesspeople in Delhi is that English is widely spoken.

The Indian Hindu greeting, namaste, involves placing both hands together, like in prayer, and tilting the head forward. Indian women may prefer not to shake hands, although men are comfortable with it. Unless invited to address a person by their first name, use Mr/Mrs/Dr and the surname. Business cards are an important part of networking. A suit is considered the proper form of business attire. Business hours are generally 0930/1000 to 1700/1730.

Corporate entertaining is important but bear in mind the cultural etiquette. Indians only eat with the right hand. The left hand is used for less savoury actions, such as removing shoes. Gifts and business cards should be accepted with the right hand or both hands at the same time, as a sign of respect.

If you’re invited to an Indian home for dinner, you may not eat until after 2300. Shoes should be removed when entering a private home and try to avoid pointing your feet at anyone. It is customary to wash one's hands before and after a meal.

Drinking, especially at lunchtime, should be avoided until visitors are certain of the host’s opinion. Even then, alcohol should always be consumed in moderation.

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