As Croatia moves towards becoming a member of the European Union, its business etiquette and traditions are becoming more like those in the rest of the EU countries. Croatians, both male and female, tend to dress fairly smartly inland with more informality on the warmer Adriatic coast, and this more relaxed approach also extends to timekeeping.
Communication is no problem as English, Italian and German are widely used as second languages. A firm handshake is the usual start to any business meeting. Business cards including professional or academic titles should be exchanged just after formal introductions.
Interpersonal relationships are usually relaxed and develop relatively quickly, and gifts are appreciated, perhaps luxury items such as a bottle of Scottish whisky or a good bottle of Croatian wine. Alcohol, especially wine, often flows during business meals, and deals are often celebrated with hard spirits.