Foreign travel advice

Turkmenistan

Summary

A number of car-free days are likely to be introduced by the government leading up to the Asian indoor and martial art games (AIMAG) taking place from 17 to 27 September 2017. Dates are likely to be announced at short notice and it’s likely no vehicles will be allowed in the city between 7am and 7pm. During AIMAG there will be severe disruption to Ashgabat’s road network, with many roads around the Olympic Village closed to normal traffic. Buses and state taxis from the airport to the city will run normally.

On 1 August 2017 a new “tourism tax” was introduced. All foreign visitors, with the exception of accredited diplomats, are charged USD 2 for each day of their stay in Turkmenistan. The British Embassy is still awaiting official clarification of the full regulations of the new tax from the authorities, but hotels have already implemented this new policy and include the tax as a separate item on guests’ hotel bills.

Although there’s no recent history of terrorism in Turkmenistan, attacks can’t be ruled out.

You should carry identification at all times. The police often carry out checks.

Visa requirements are strict. You should contact the Turkmen Embassy in London well in advance of travel. If you are staying for more than 3 days, you will also need to register with the State Migration Service. Don’t overstay your visa.

If you need to contact the emergency services, call 01 (from landline) or 001 (from mobile) for fire, 02 (from landline) 002 (from mobile) for police, and 03 (from landline) 003 (from mobile) for an ambulance.

If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission.

Terrorism

Although there’s no recent history of terrorism in Turkmenistan, attacks can’t be ruled out. You should be aware of the global risk of indiscriminate terrorist attacks, which could be in public places, including those visited by foreigners.

There’s a heightened threat of terrorist attack globally against UK interests and British nationals, from groups or individuals motivated by the conflict in Iraq and Syria. You should be vigilant at this time.

Find out more about the global threat from terrorism, how to minimise your risk and what to do in the event of a terrorist attack.

Safety and security

Crime

Incidents of mugging, theft and pick pocketing are rare, but take sensible precautions and keep valuables out of sight. You should avoid going out alone late at night as after midnight the police and security forces are suspicious of people on the streets. Unaccompanied women in particular may draw their attention.

Local travel

Turkmen border crossings can be subject to occasional and unannounced closures.

Certain areas of the country, particularly border areas, are designated restricted zones and require special permission to enter. The borders with Afghanistan and Iran are particularly sensitive. Ashgabat, the Caspian port of Turkmenbashi, and the ancient Silk Road city of Merv/Mary are not in restricted areas. Check with your local tour guide before travelling outside the capital.

Road travel

You can drive in Turkmenistan using an International Driving Permit.

Driving standards are poor. Road travel at night outside cities is particularly dangerous because of the condition of the roads. There is a 60k speed limit in much of Ashgabat, enforced by both static speed cameras and police with mobile speed cameras. There are no signs warning that speed cameras are in use.

Seat belts, if fitted, should be worn at all times.

Licensed taxis are clearly identified and yellow in colour. Although taxis have meters, drivers will usually ask foreign nationals for a set fee of around 20 Manat. Taxis from the airport cost more. Some taxis might also ask for payment in dollars. You should be cautious about this as it’s against the law. Most taxi drivers do not speak much English. Don’t use unlicensed taxis.

Rail travel

Rail travel is slow and can be uncomfortable. If you have to travel overnight, keep valuables in a safe place. Don’t leave the compartment unattended. Lock the door from the inside.

Air travel 

We can’t offer advice on the safety of individual airlines. However, the International Air Transport Association publishes a list of registered airlines that have been audited and found to meet a number of operational safety standards and recommended practices. This list is not exhaustive and the absence of an airline from this list does not necessarily mean that it is unsafe.

In 2010, the International Civil Aviation Organisation carried out an audit of the level of implementation of the critical elements of safety oversight in Turkmenistan.

A list of incidents and accidents in Turkmenistan can be found on the website of the Aviation Safety network.

It is not clear whether maintenance procedures are always properly observed on internal flights.

Political situation

The political situation is calm. Nonetheless, there is traditionally a relatively high level of security in Turkmenistan. You should avoid demonstrations or large gatherings of people.

Telephones

The state-owned mobile telephone provider in Turkmenistan, Altyn Asyr, does not provide a roaming service, and the quality of the network is low. Roaming is however provided by a Russian service provider, MTS, which re-entered the Turkmen market in 2012. It is possible to purchase a local SIM card.

Internet

Internet connections outside the larger hotels can be unreliable and many social media and sites, such as YouTube, Twitter and Facebook are blocked. Some messaging Apps, such as Whatsapp, are also blocked. Access to Yahoo, gmail and hotmail are currently proving difficult.

Local laws and customs

Possession and use of drugs is illegal. If you are found guilty, you could face a lengthy prison sentence in very basic conditions.

Male homosexual activity is illegal, punishable by a custodial sentence. Homosexuality is still very much disapproved of socially. You should take care over public displays of affection.

There remain sensitivities around relationships between foreign men and local women, and the Turkmen authorities are known to take action against both. For foreign nationals this can result in a fine and deportation from the county.

Photographing official buildings is forbidden. Check before taking photographs near potentially sensitive sites such as airports, military barracks, police stations, government buildings, embassies and the Presidential Palace. The Turkmen can also be sensitive about pictures being taken in the Teke, Russian and Tolkuchka bazaars in Ashgabat.

It is against the law to smoke outside in Turkmenistan; this law extends to restaurants and other communal spaces (unless they contain a designated smoking area). From January 2016 a new regulation has banned the import of more than 2 packets of 20 cigarettes per person, 2 cigars and 2 packets of loose tobacco not weighing more than 2 packets of cigarettes. Cigarette sales are restricted to state run shops and outlets. It is against the law to give tobacco products as a gift; if you are caught you could be fined. You can import up to a maximum of 1.5 litres of alcohol.

On 1 August 2017 a new “tourism tax” was introduced. All foreign visitors, with the exception of accredited diplomats, are charged USD 2 for each day of their stay in Turkmenistan. The British Embassy is still awaiting official clarification of the full regulations of the new tax from the authorities, but hotels have already implemented this new policy and include the tax as a separate item on guests’ hotel bills.

Entry requirements

The information on this page covers the most common types of travel and reflects the UK government’s understanding of the rules currently in place. Unless otherwise stated, this information is for travellers using a full ‘British Citizen’ passport.

The authorities in the country or territory you’re travelling to are responsible for setting and enforcing the rules for entry. If you’re unclear about any aspect of the entry requirements, or you need further reassurance, you’ll need to contact the embassy, high commission or consulate of the country or territory you’re travelling to.

You should also consider checking with your transport provider or travel company to make sure your passport and other travel documents meet their requirements.

Visas

There have been unconfirmed reports of stricter immigration checks, possible border closures to foreign visitors, and denial of transit visas during the run up to the Asian indoor and martial arts games (AIMAG), which will be held from 17 to 27 September 2017. The Turkmen authorities haven’t released any information about changes to entry requirements.

The following information is subject to change. You should consult the Turkmen Embassy in London well in advance of your intended travel date. All visa applications made at Turkmen Embassies in the UK and overseas are referred to Ashgabat for a decision. This can take 20 days or more. There is an accelerated 24 hour service, but a supplementary fee of approximately US$150 will be charged.

British nationals need a visa to enter Turkmenistan. You will need a letter of invitation, certified by the State Migration Service of Turkmenistan, from a private individual or company to support your application. For tourists, these can be obtained from authorised travel agents. A list is available from the British Embassy in Ashgabat. Those travelling on business for the first time must obtain letters from relevant ministries, departments or companies they wish to co-operate with, unless the visit is made to attend an exhibition or other event, in which case the organiser normally provides visa support.

Without prior approval from the Turkmen authorities, it is not possible to enter Turkmenistan. It is possible to buy a visa on arrival at either Ashgabat airport or the ferry port at Turkmenbashi but only if you have approval from the Turkmenistan Migration Service before arrival. If you break your journey or try to enter Turkmenistan without the right visa you will face a long and uncomfortable wait in the offices of the Immigration Service at the airport or ferry port.

If you are staying for more than 3 days you should register with the State Service of Turkmenistan for the Registration of Foreign Nationals.

Don’t overstay your visa.

All foreign nationals need a visa to transit Turkmenistan. You can be registered at entry and exit points if your stay is not longer than five days and you hold a valid transit visa. But you won’t be able to change your transit visa in-country, and you must notify the authorities if you intend to vary your route through the country.

If you intend to travel from Turkmenistan to Azerbaijan across the Caspian Sea you should be aware that it is not possible to buy a visa on arrival at Baku seaport. Make sure you have a valid visa to enter Azerbaijan if you take the ferry.

Dual nationality

Dual nationality isn’t recognised in Turkmenistan. If you enter Turkmenistan on a Turkmen passport and also hold British nationality the British Embassy can only provide very limited consular assistance. In cases of arrest or detention, consular access is unlikely to be granted.

Passport validity

Your passport should be valid for a minimum period of 6 months after the expiry date of your visa.

Registration

On arrival, you must pay a US$14 migration fee ($10 fee plus $4 Admin charge).

You must register within three days of arrival with the State Migration Service of Turkmenistan at their office at 57 Azadi Street, Ashgabat. Registration is for the period of the visa and may be carried out on your behalf. If you are not staying in Ashgabat, you should register at the local department of Migration Service instead.  You should bring two passport size photos. The State Migration Service of Turkmenistan will need a letter confirming your departure from Turkmenistan. A de-registration stamp in your passport is no longer required.

Non-compliance with these requirements could lead to prosecution and possible detention.

Travelling with children

Single parents or other adults travelling alone with children should contact the Turkmen Embassy in London for advice about the documents that will be required at immigration.

UK Emergency Travel Documents

You won’t be able to enter or transit Turkmenistan using a UK Emergency Travel Document (ETD). If your ETD has been issued in Turkmenistan, you will need an exit visa from the State Migration Service of Turkmenistan or Department of Visa and Registration before you can travel out of Turkmenistan. This process can take up to 5 working days.

Turkmen border crossings can be subject to occasional and unannounced closures.

Health

Visit your health professional at least 4 to 6 weeks before your trip to check whether you need any vaccinations or other preventive measures. Country specific information and advice is published by the National Travel Health Network and Centre on the TravelHealthPro website and by NHS (Scotland) on the fitfortravel website. Useful information and advice about healthcare abroad is also available on the NHS Choices website.

The reciprocal healthcare agreement between the UK and Turkmenistan terminated on 1 January 2016.

The quality of medical care is poor. There are some diagnostic facilities, particularly in Ashgabat, but treatment may be unreliable or even unwise due to poorly trained staff, and a lack of drugs and equipment. Anything other than basic or emergency treatment, particularly away from the capital, is usually best avoided. Make sure you have adequate travel health insurance and accessible funds to cover the cost of any medical treatment abroad and repatriation.

Typhoid and hepatitis A are endemic. You should ensure your inoculations are up to date. You should drink or use only boiled and filtered or bottled water and avoid ice in drinks. Avoid unpasteurised milk.

In the summer temperatures regularly reach 45 Celsius in the shade, so drink plenty of water in the summer and avoid sunburn.

The number for the local ambulance service in case of an emergency is 03. Please note however that the operator may only speak Russian or Turkmen. You should contact your insurance/medical assistance company promptly if you are referred to a medical facility for treatment.

Natural disasters

Turkmenistan is located in an active seismic zone. Earth tremors can occur and there is a possibility of earthquakes.

The US Federal Emergency Management Agency has advice about what to do before, during and after an earthquake. Ashgabat was largely destroyed by an earthquake in 1948, when up to 100,000 people were killed.

Money

Turkmenistan remains largely a cash-based society. You should carry cash and pay in the national currency, although some larger hotels accept US dollars. There are only a limited number of international ATMs in Ashgabat (see list below) and there’s a 3% withdrawal charge for each transaction. Visa and MasterCard are the only cards currently accepted and only at some larger hotels, but even they can be used only at some larger hotels and a limited number of shops. ATMs sometimes run out of Manats and are not replenished until banks have the available stocks.

List of ATMs in Ashgabat:

  • the State Bank for Foreign Economic Affairs, 32 Garashsyzlyk st.
  • 22 Asudalyk st. (near Magtymguly monument)
  • Berkarar Mall, near the entrance to the Kamil supermarket on the ground floor
  • Ashgabat airport, in the arrival hall
  • Nusay, Ak Altyn and Yyldyz Hotels

US Dollars and Euros can be easily exchanged into the local currency (Manat) at banks and Bureaux de Change. As Manat can’t be re-converted into hard currency, convert only as much as you need. Bring new or clean notes in low denominations as damaged or marked notes are often refused even by official travel exchange offices. Other currencies are difficult to exchange.

Foreigners will be expected to pay for hotels and hotel services in dollars if not using credit cards, but all other payments in Turkmenistan need to be made in cash in local currency. Some shopping outlets and taxis might also request dollar payments but caution is recommended as strict controls and harsh penalties are being applied to those who are caught.

Currency regulations are also liable to sudden and unannounced change.

Travel advice help and support

If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission. If you need urgent help because something has happened to a friend or relative abroad, contact the Foreign and Commonwealth Office (FCO) in London on 020 7008 1500 (24 hours).

Foreign travel checklist

Read our foreign travel checklist to help you plan for your trip abroad and stay safe while you’re there.

Travel safety

The FCO travel advice helps you make your own decisions about foreign travel. Your safety is our main concern, but we can’t provide tailored advice for individual trips. If you’re concerned about whether or not it’s safe for you to travel, you should read the travel advice for the country or territory you’re travelling to, together with information from other sources you’ve identified, before making your own decision on whether to travel. Only you can decide whether it’s safe for you to travel.

When we judge the level of risk to British nationals in a particular place has become unacceptably high, we’ll state on the travel advice page for that country or territory that we advise against all or all but essential travel. Read more about how the FCO assesses and categorises risk in foreign travel advice.

Our crisis overseas page suggests additional things you can do before and during foreign travel to help you stay safe.

Refunds and cancellations

If you wish to cancel or change a holiday that you’ve booked, you should contact your travel company. The question of refunds and cancellations is a matter for you and your travel company. Travel companies make their own decisions about whether or not to offer customers a refund. Many of them use our travel advice to help them reach these decisions, but we do not instruct travel companies on when they can or can’t offer a refund to their customers.

For more information about your rights if you wish to cancel a holiday, visit the Citizen’s Advice Bureau website. For help resolving problems with a flight booking, visit the website of the Civil Aviation Authority. For questions about travel insurance, contact your insurance provider and if you’re not happy with their response, you can complain to the Financial Ombudsman Service.

Registering your travel details with us

We’re no longer asking people to register with us before travel. Our foreign travel checklist and crisis overseas page suggest things you can do before and during foreign travel to plan your trip and stay safe.

Previous versions of FCO travel advice

If you’re looking for a previous version of the FCO travel advice, visit the National Archives website. If you can’t find the page you’re looking for there, send us a request.

Further help

If you’re a British national and you have a question about travelling abroad that isn’t covered in our foreign travel advice or elsewhere on GOV.UK, you can submit an enquiry. We’re not able to provide tailored advice for specific trips.