Foreign travel advice

Russia

Summary

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The Foreign and Commonwealth Office (FCO) advise against all travel to:

  • within 10km of the border with the Ukrainian Donetsk and Lugansk Oblasts
  • Chechnya, Ingushetia and Dagestan and the districts of Budyonnovsky, Levokumsky, Neftekumsky, Stepnovsky and Kursky in Stavropol Krai

The FCO advise against all but essential travel to:

  • within 10km of the border with the Ukrainian Kharkiv Oblast
  • North Ossetia, Karachai-Cherkessia and Kabardino-Balkaria (including the Elbrus area)

The 2018 FIFA World Cup is taking place in Russia from 14 June to 15 July. The FCO has put together some top travel and safety tips to help fans travelling to Russia for the tournament.

The Football Supporters’ Federation has also published a guide to the tournament and what you can expect while in Russia. This includes detailed sections on each of the host cities.

Fans travelling to Russia for the FIFA World Cup will need to have a FAN ID, or a visa valid for the duration of their entire trip, and should make arrangements for travel and accommodation in advance. Visit our Be on the Ball page for more information.

Due to heightened political tensions between the UK and Russia, you should be aware of the possibility of anti-British sentiment or harassment at this time. If you’re currently in Russia or due to travel in the coming weeks, you’re advised to remain vigilant, avoid any protests or demonstrations and avoid commenting publicly on political developments.

While the British Embassy in Moscow is not aware of any increased difficulties for British people travelling in Russia at this time, you should follow the security and political situation closely and keep up to date with this travel advice. You may wish to sign up for our email alerts to be notified of any updates.

Terrorists are very likely to try to carry out attacks in Russia.

The UK doesn’t recognise Crimea as being part of Russia. See the Ukraine travel advice page for details.

Protests against pension reforms are expected in a range of cities across Russia this weekend. Check the local media for the latest information, be vigilant, and avoid any demonstrations.

You should be aware of the risk of street crime. See Crime

According to the Federal Agency for Tourism, British nationals made around 177,000 visits to Russia in 2016. Most visits are trouble-free.

You can contact the emergency services by calling 112.

If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission.

The Overseas Business Risk service offers information and advice for British companies operating overseas on how to manage political, economic, and business security-related risks.

Safety and security

Tell a friend or relative about your travel plans before you go. Give them some idea of your itinerary if possible and an emergency contact number.

Check with your mobile phone provider to make sure your phone will work in Russia. Store useful numbers in your phone, such as the British Embassy (007 495 956 7200) and the local emergency service number (112). To get a local SIM card, you may be required to provide your passport.

Read our foreign travel checklist for more information and advice on preparing for a safe trip.

Crime

Most visits to Russia are trouble-free, but petty crime does happen. You should follow the same personal security procedures as you would anywhere else.

Be alert to the possibility of mugging, pick pocketing and theft from vehicles or hotel rooms. Avoid openly carrying expensive items or anything that might easily identify you as a tourist. Avoid walking about late at night alone. Be wary of groups of women and children who beg.

Look after your passport at all times, especially in major transport hubs and busy areas. Passports have been reported stolen or lost from British nationals when in the airports in Moscow. Be particularly vigilant when passing through the airports, particularly in the baggage collection area and outside the arrivals hall.

The spiking of drinks does happen and can lead to robbery, violence and/or abuse. Unconscious victims are often left outside, which can be life threatening in the winter months. Buy your own drinks and keep sight of them at all times.

Official looking taxis can be unlicensed, and British nationals travelling in them have been the victims of crime. Taxi apps are a useful way to call a registered taxi. You can also ask your hotel to get a taxi for you or to give you the number of a reputable company. Don’t flag down what may appear to be an official taxi or share a taxi with strangers, as you are putting yourself at risk. Where possible you should agree the fare before getting into the taxi or check that the meter is working.

Foreign visitors are not usually the targets of violent crime. However, in St Petersburg there have been reports of street crime where tourists have been specifically targeted. These crimes are carried out by well organised gangs. Be aware of pickpockets in the main tourist areas and around the main railway concourses. Bogus police officers have harassed and robbed tourists. If you are stopped, always insist on seeing identification.

Political situation

Political rallies and demonstrations occur in large cities across Russia, usually with notice and permission from the authorities. Unauthorised demonstrations can lead to a robust response from the Russian authorities, occasionally leading to violence.

Special regulations are in place in host cities during the FIFA World Cup. All protests (of any size) must have prior authorisation from the local authorities.

Check the local media for the latest information, be vigilant, and avoid any demonstrations.

Race

Most visitors experience no difficulties but racial discrimination may be an issue and might vary according to location. People of Asian or Afro-Caribbean descent may attract unwanted attention in public places and should take care, particularly when travelling late at night.

Scams

Take care if you are using a dating service. A number of British nationals have been the victims of fraud.

Be wary of sending money via untraceable transfer services. There have been instances where British nationals have lost money by sending money to an unknown recipient without checking they were genuine.

Local travel

The North Caucasus remains an unstable and potentially dangerous region. The Russian authorities take a particularly strict attitude towards security, as well as compliance with visa and registration rules. Short-term travel restrictions are sometimes applied in relation to ongoing security operations. These are publicised at very short notice, if at all. Cross-border traffic with Georgia and Azerbaijan is also subject to restrictions.

If you travel to these parts of Russia against FCO advice, you are taking a serious risk. The ability of the FCO and the British Embassy in Moscow to help in the case of an emergency would be severely limited due to the security situation.

Road travel

The AA and the RAC offer information and advice on driving in Russia, including information on compulsory documentation and equipment.

You should be aware that travel between cities can take a long time given the distance, heavy traffic in big cities, and poor road conditions.

Road safety is poor. According to statistics published by the Directorate for Road Traffic Safety there were over 169,000 road traffic accidents in Russia in 2017, causing over 19,000 deaths and over 215,000 injuries. You should be vigilant when driving, take account of weather conditions, and consider limiting or avoiding driving at night.

It is common practice for traffic police to stop motorists for spot checks. There is a zero tolerance policy towards drink driving.

In order to drive a vehicle into Russia, you will need to declare the vehicle with the customs authority at the point of entry. You can bring a vehicle into Russia without paying import taxes for a maximum period of 1 year.

Contact the Russian Embassy in London if you have more detailed questions about bringing a vehicle into Russia. The British Embassy is unable to offer help to those attempting to bring vehicles into Russia without the correct documentation.

Rail travel

All railway stations have airport-style security. All bags will be scanned and passengers will need to go through detector arches.

If you’re travelling by overnight train in a sleeping compartment, store valuables in the container under the bed or seat. Don’t agree to look after the luggage of a fellow traveller or allow it to be stored in your compartment.

Don’t leave your sleeping compartment unoccupied, as some compartments only have a simple lock on the sliding door. On some trains there may be an additional security device, which can be attached to the fitted handle/lock unit. There may also be a steel switch at head-height on the door panel which, when pulled down, prevents the closed door from being slid open.

Air travel

The volume and quantity of liquids, gels, aerosols, creams or pastes you can carry in your hand luggage when going through airport screening facilities throughout Russia is limited. For more information, please refer to the Federal Air Transport Agency website (in Russian), or consult your airline.

A domestic flight crashed shortly after take-off from Moscow’s Demodedovo Airport in February 2018. A list of recent incidents and accidents including the location, type of aircraft and operator can be found on the website of the Aviation Safety Network.

The FCO can’t offer advice on the safety of individual airlines. The International Air Transport Association publishes a list of registered airlines that have been audited and found to meet a number of operational safety standards and recommended practices. This list is not exhaustive and the absence of an airline from this list doesn’t necessarily mean that it is unsafe.

Travel by helicopter is often used in more remote areas of Russia. In recent years there have been helicopter crashes with multiple fatalities. Be aware of the increased risk of travel by helicopter and satisfy yourself of your tour operator’s safety record.

The most recent audit of Russia’s civil aviation authority by the International Civil Aviation Organisation in 2015 found that the level of implementation of the critical elements of safety oversight Russia was above the global average.

Cruise ships

According to the Russian migration authorities, around 69,000 British nationals visited St Petersburg in 2016 on sea cruise ships organised by foreign tour companies. Volga river cruises between St Petersburg and Moscow are also popular. Use recognised cruise operators with established safety records.

Disabled access

People with disabilities may face difficulties in accessing certain public areas as disabled facilities vary across Russia, and can be poor or even non-existent in places. FIFA World Cup 2018 stadia are fully equipped for disabled fans. Visit our Be on the Ball page for more information.

Terrorism

Terrorists are very likely to try to carry out attacks in Russia. Although these have mainly been by Islamist and rebel groups in the North Caucasus, attacks in other major cities and regions can’t be ruled out. Previous attacks, including in Moscow and St Petersburg, have seen large numbers of casualties, and Russian aviation has also been targeted:

  • in April 2017, a suicide attack on the St Petersburg metro resulted in 15 deaths and many injuries
  • in October 2015, a Russian flight from Sharm el Sheikh in Egypt to St Petersburg crashed in North Sinai. Russian authorities stated the crash was caused by an explosive device on board the plane
  • in 2013, 3 suicide bombings targeted public transport in Volgograd
  • in 2011, 37 people, including a British national, were killed in a suicide bombing at Moscow Domodedovo airport.

Since December 2017, Russian security forces have disrupted several plots in major Russian cities, including Moscow, St Petersburg, Nizhny Novgorod and Stavropol. These plots are reported to have targeted public transport and crowded places. Terrorist groups, including Daesh and al-Qaeda aligned groups, continue to call for attacks in Russia.

Although there’s no indication that British nationals or interests have been specific targets, attacks could be indiscriminate, including in places visited by foreigners. You should be vigilant in all public places, including major transport hubs, tourist sites and crowded areas; and particularly where access isn’t controlled, for example at open-air events and markets. Previous attacks have targeted transport infrastructure.

In 2015, Daesh announced the establishment of an affiliate in the North Caucasus, and many rebel leaders announced they had switched their allegiance to Daesh. Daesh North Caucasus has claimed responsibility for a number of small-scale attacks (mainly in Dagestan), targeting law enforcement personnel.

While the number of casualties from ongoing violence in the North Caucasus has reduced in recent years, there continues to be frequent attacks and skirmishes between rebel groups and Russian forces in the republics of Dagestan, Chechnya, Ingushetia and Kabardino-Balkaria. The threat from terrorism could rise quickly in relation to any escalation of violence in the North Caucasus.

Security services conduct frequent counter-terrorism operations in the North Caucasus and elsewhere in Russia. These can be at short notice and involve restrictions on travel.

There’s a heightened threat of terrorist attack globally against UK interests and British nationals, from groups or individuals motivated by the conflict in Iraq and Syria. You should be vigilant at this time.

Find out more about the global threat from terrorism, how to minimise your risk and what to do in the event of a terrorist attack.

Kidnaps

A number of western nationals, including British nationals, have previously been kidnapped in the North Caucasus and some have been killed by their captors. Those engaged in humanitarian aid work, journalism or business sectors are viewed as legitimate targets. If you’re kidnapped, the reason for your presence is unlikely to serve as a protection or secure your safe release.

The long-standing policy of the British government is not to make substantive concessions to hostage takers. The British government considers that paying ransoms and releasing prisoners increases the risk of further hostage taking. The Terrorism Act (2000) also makes payments to terrorists illegal.

Local laws and customs

Passport checks

You should carry your passport with you at all times. A copy will not be sufficient. Police carry out random checks, especially during periods of heightened security. Failure to produce your passport when asked can lead to a fine.

Visitor registration

If you’re staying for more than 7 working days you must register with the local branch of the Main Department for Migration Issues of the Ministry of Interior. Most major hotels will do this automatically. If you’re staying in private accommodation, the owner of the property must do this for you.

If you’re visiting Russia for the 2018 World Cup, registration must take place within 72 hours. Visit our Be on the Ball page for more information.

Drugs

Don’t become involved with drugs. You can expect a long sentence for possession of even small quantities of drugs, regardless of whether they are ‘hard’ or ‘soft’.

Photography

Photographing any military establishment or site of strategic importance (including airports) is banned. There may not be warning signs in locations where prohibitions are in place. You are likely to be detained for questioning or arrested if you are caught.

You’ll need to get official permission from the Russian aviation authority (in Russian) before using any unmanned aircraft systems (drones) in Russian airspace. You must inform them of the flight route at least 24 hours in advance and keep in regular contact with them before and during the flight. Failure to do so will result in a fine.

LGBT+ travellers

Public attitudes towards LGBT+ issues are less tolerant than in the UK, and can vary depending on location. Public displays of affection may attract negative attention. The republics of the North Caucasus are particularly intolerant to LGBT+ issues. Since April 2016, reports continue to be received of state persecution of the LGBT+ community in Chechnya.

In 2018 Russia was ranked 45th out of 49 European countries for LGBT+ rights by ILGA-Europe. There are no laws that exist to protect LGBT+ people from discrimination on the grounds of sexual orientation and/or gender identity.

Homosexuality is not illegal in Russia. However, in 2012, Moscow Pride was banned for 100 years. In June 2013, a law banning the promotion of ‘non-traditional sexual relations’ towards under 18s (the “gay propaganda” law) entered into force. There have been reports that instances of harassment, threats, and acts of violence towards the LGBT+ community have increased following the introduction of this law but no foreign nationals have been charged or convicted under it (it theoretically includes arrest and detention, fines and/or deportation).

See our information and advice page for the LGBT+ community before you travel.

Religious activities

There are restrictions on certain religious activities, including preaching and distributing religious materials. Following recent legislation, Jehovah’s Witnesses are considered an extremist organisation in Russia. Other organisations, such as Scientologists, are also subject to similar discrimination.

IT

Russia’s cybersecurity laws are changing. Restrictions have been placed on some social media platforms, such as LinkedIn and Telegram, and access to other internet sites can be unreliable. More information is available from the Federal Service for Supervision of Communications, Information Technology and Mass Media (in Russian).

You can find further advice on the website of the UK’s National Cyber Security Centre.

Restricted areas

Access to certain areas such as military and border zones are restricted. You must get permission from the local authorities before entering these areas. You can find a list on this website (in Russian).

If you don’t get the necessary permissions you may be arrested, fined or even deported. If you’re in any doubt about whether a tour or excursion will take you into a restricted area, contact your tour operator or the Russian Embassy in London.

Dual nationality

If you have dual nationality and enter Russia on the passport of your other nationality, the assistance that the British Embassy is able to provide you may be limited.

If you have dual British and Russian nationality and travel to Russia to renew your Russian passport, it may take up to 4 months for your new passport to be issued. You won’t be able to leave Russia on your British passport if you entered Russia on your Russian passport, and will therefore have to remain in Russia until your new Russian passport is issued.

Children born overseas and added to their parents’ Russian passports may now have to get their own passport to exit Russia. Check with the Russian Embassy in London before you travel to ensure you have the necessary paperwork.

Entry requirements

The information on this page covers the most common types of travel and reflects the UK government’s understanding of the rules currently in place. Unless otherwise stated, this information is for travellers using a full ‘British Citizen’ passport.

The authorities in the country or territory that you’re travelling to are responsible for setting and enforcing the rules for entry. If you’re unclear about any aspect of the entry requirements, or you need further reassurance, you’ll need to contact the embassy, high commission or consulate of the country or territory you’re travelling to.

You should also consider checking with your transport provider or travel company to make sure your passport and other travel documents meet their requirements.

Visas

To enter Russia you’ll need to get a visa before you travel. Make sure you allow enough time to get your visa. The Russian Embassy advised in March 2018 that it takes around 20 business days (4 weeks) to process most visa applications. For further information, see the Russian embassy website and the website of VFS Global who manage Russian visa applications.

Special arrangements are in place if you’re travelling to Russia for the 2018 World Cup and have official match tickets. Visit our Be on the Ball page for more information.

As part of the visa application process, all applicants over the age of 12 will need to visit a visa application centre to submit biometric data (scanned fingerprints). The Russian government has also announced plans to introduce biometric fingerprinting for all foreign nationals, including British nationals, when entering Russia. No dates have been confirmed for this.

On receiving your visa you should check the details carefully including the validity dates and passport number to make sure they are correct. Make sure you’re aware of the terms and conditions attached to your visa (for both entry and exit) before you travel. You should adhere to the validity and conditions of your visa while you’re in Russia.

If you intend to stay longer, you should arrange an extension of your visa before it expires. Overstaying your visa without authorisation can result in a delay to your departure, as well as the possibility of fines, court hearings, deportation and a ban from re-entry.

Cruise ships

Cruise or ferry passengers can stay in Russia for 72 hours without a visa if they have booked tours through officially licensed companies. You are free to use any authorised travel agency (not just cruise ship tour companies). However, the visa-free exception applies only to those who join an organised tour.

Cities where this applies are:

  • St Petersburg
  • Kaliningrad
  • Vladivostok
  • Sochi
  • Vyborg
  • Korsakov (Sakhalin Island)
  • Novorossiysk

If your passport is lost/stolen while ashore and you get a replacement Emergency Travel Document, or you plan to continue your journey by air or land, you must get an exit visa to leave Russia.

Passport validity

Your passport should be valid for a minimum period of 6 months after the expiry date of your visa.

If you’re travelling on a British passport issued since January 2017, you should make sure you’ve signed your passport before you travel. Some British nationals who haven’t signed their new passports have been denied entry into Russia.

Migration cards

On entering Russia you must sign a migration card, which is produced electronically at passport control in the major airports. Some airports may still require you to complete the migration card manually. You must complete a new migration card each time you enter Russia, even if you have a multiple entry visa.

The card is in two identical parts. One part will be retained by the Immigration Officer on arrival. You should keep the other part with your passport. You will need it when you leave Russia, as well as if you’re stopped by the police for an ID check during your stay. There are many hotels and hostels that will not check in guests if they don’t have the immigration card with them. If you lose the second part of the card you’ll be fined and your departure from the country could be delayed.

Travelling between Russia and Belarus

By air: British nationals flying to Russia from Belarus or to Belarus from Russia are subject to immigration control. If you’re transiting Russia when flying to/from Belarus, please contact the nearest Russian embassy or consulate to check if a transit visa is needed.

By road: There are no legal grounds for foreigners (including British nationals) to cross the land border between Russia and Belarus. If you’re planning on entering Russia by road, you’ll need to take an alternative route through a different country.

By rail: If you’re planning on travelling by rail between the two countries, you should contact your train or tour operator when you make your booking to seek their advice. You should also consider contacting your nearest Russian embassy or consulate for advice on the latest situation for rail travellers.

You should make sure you have all the necessary visas for the duration of your travel.

UK Emergency Travel Documents

UK Emergency Travel Documents (ETDs) are accepted for entry, landside transit and exit from Russia only if they contain a valid Russian visa. The Russian authorities will only put a visa for Russia in an ETD in limited circumstances. Contact the nearest Russian embassy or consulate outside Russia or local migration office in Russia to find out if a visa can be issued. You also need to check with the Russian embassy, consulate or migration office on the required length of ETD validity.

UK ETDs without a visa are accepted for airside transit only. You should check with your travel company or airline that transit zones will be available at the airports of your planned route.

Travelling with medication

You can normally bring prescription and over the counter medication into Russia for personal use. However, if your medication contains narcotic or psychoactive substances (details available on the Rossiyskaya Gazeta website in Russian), you must carry a prescription in your name which has been translated into Russian and then notarised. Notarisation services in the UK are available from a Notary Public.

If you’re unsure whether you need to provide a prescription and notarised translation to bring your medicines into Russia, check with the Russian Embassy in London before you travel.

Customs

You can import and export foreign currency up to USD 10,000 (or equivalent) without declaring it.

If you import over USD 10,000 (or equivalent) or certain categories of goods (eg electrical items, jewellery, antiques, valuable musical instruments), you must complete a customs declaration form.

If you wish to import certain advanced electronic items (eg GPS instruments), you must get an operating licence from the Russian authorities before you travel. Check with your nearest Russian embassy or consulate for advice before your departure.

If you complete a declaration, make sure the form is stamped by a customs official at your port of entry, otherwise your foreign currency and non-declared items may be confiscated when you leave Russia and you may be fined.

Keep receipts of any purchases in case you need to present them when you leave Russia.

There are strict regulations covering the export of antiques, artworks (including modern art and posters if they’re particularly rare or valuable) and items of historical significance bought in Russia or imported to Russia from abroad. You’ll need an export permit from the Ministry of Culture to export this type of material and each item must be declared at the point of departure. Don’t attempt to import or export items that require permits without the relevant paperwork as this is a serious offence.

For further information visit the website of the Russian Federal Customs Service.

Health

Visit your health professional at least 4 to 6 weeks before your trip to check whether you need any vaccinations or other preventive measures.

Check the latest country specific information and advice from the National Travel Health Network and Centre (NaTHNaC) on the TravelHealthPro website or from NHS (Scotland) on the fitfortravel website. Useful information and advice about healthcare abroad is also available on the NHS Choices website.

You should make sure you have comprehensive travel insurance before you travel. Insurance can save you a lot of money if you get into difficulties. Your European Health Insurance Card (EHIC) is not valid in Russia, and the reciprocal healthcare agreement between the UK and Russia terminated with effect from 1 January 2016.

Air quality in Moscow varies and can worsen in certain weather conditions. You should monitor local media and the website for Moscow Emercom (in Russian) for more information.

112 is the single number for any emergency service in Russia.

Natural disasters

There are occasional occurrences of flooding in southern regions, and forest fires, mainly in the far eastern areas and Siberia.

Small earth tremors are recorded throughout the year without consequences. To learn more about what to do before, during and after an earthquake, see the website of the US Federal Emergency Management Agency.

Money

The currency in Russia is the Russian rouble (RUB).

Most hotels, restaurants and larger shops accept credit cards, and there are ATMs in most major cities. However, it is advisable to have the cash equivalent of around £200 in roubles with you to meet any cash expenses. Taxi drivers are unlikely to accept card payments.

Let your credit/debit card provider know where you’re going to avoid your card being blocked for anti-fraud reasons.

Most major high street banks and currency exchange providers in the UK can pre-order roubles. If you plan to buy roubles in Russia, you should take US dollars or euros to exchange, and only change money at banks, hotels and airport exchange bureaux. It is an offence to change money from street traders.

It is illegal to pay directly for general transactions with dollars or euros.

Travellers’ cheques are not widely accepted.

Arctic travel

Large numbers of British nationals travel safely in and around the Arctic each year. The Arctic is a vast region, comprising the northerly areas of Canada, Finland, Greenland (Denmark), Iceland, Norway, Russia, Sweden and Alaska (United States). In addition to reading the specific travel advice for each of these countries, prospective visitors to the Arctic should also consider the potential remoteness of certain destinations from search and rescue, evacuation and medical facilities. Independent travellers are particularly advised to develop contingency arrangements for emergency back-up.

The most popular way of visiting the Arctic is by ship. As some areas of the Arctic -specifically the more northerly and remote regions - can be uncharted and ice-covered, you should check the previous operational experience of cruise and other operators offering travel in the region. You should also consider the on-board medical facilities of cruise ships and talk to cruise operators as appropriate, particularly if you have a pre-existing medical condition.

The eight Arctic States take their international search and rescue obligations very seriously, and have recently signed a binding agreement on search and rescue co-operation in the Arctic. However, in the highest latitude regions of the Arctic, cruise ships may be operating in relative isolation from other vessels and/or inhabited areas. You should be aware that in these regions, search and rescue response will often need to be despatched from many hundreds of miles away, and assistance to stranded vessels may take several days to arrive, particularly in bad weather. Search and rescue assets are also likely to offer only basic transport and basic medical care, and are unlikely to be capable of advanced life-support. Responsible cruise operators should happily provide additional information relevant to the circumstances of the cruise they are offering, and address any concerns you may have.

Consular assistance and support to British nationals in the Arctic will be affected by the capacity of national and local authorities. You should make sure you have adequate travel insurance and accessible funds to cover the cost of any medical treatment or potential repatriation.

Travel advice help and support

If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission. If you need urgent help because something has happened to a friend or relative abroad, contact the Foreign and Commonwealth Office (FCO) in London on 020 7008 1500 (24 hours).

Foreign travel checklist

Read our foreign travel checklist to help you plan for your trip abroad and stay safe while you’re there.

Travel safety

The FCO travel advice helps you make your own decisions about foreign travel. Your safety is our main concern, but we can’t provide tailored advice for individual trips. If you’re concerned about whether or not it’s safe for you to travel, you should read the travel advice for the country or territory you’re travelling to, together with information from other sources you’ve identified, before making your own decision on whether to travel. Only you can decide whether it’s safe for you to travel.

When we judge the level of risk to British nationals in a particular place has become unacceptably high, we’ll state on the travel advice page for that country or territory that we advise against all or all but essential travel. Read more about how the FCO assesses and categorises risk in foreign travel advice.

Our crisis overseas page suggests additional things you can do before and during foreign travel to help you stay safe.

Refunds and cancellations

If you wish to cancel or change a holiday that you’ve booked, you should contact your travel company. The question of refunds and cancellations is a matter for you and your travel company. Travel companies make their own decisions about whether or not to offer customers a refund. Many of them use our travel advice to help them reach these decisions, but we do not instruct travel companies on when they can or can’t offer a refund to their customers.

For more information about your rights if you wish to cancel a holiday, visit the Citizen’s Advice Bureau website. For help resolving problems with a flight booking, visit the website of the Civil Aviation Authority. For questions about travel insurance, contact your insurance provider and if you’re not happy with their response, you can complain to the Financial Ombudsman Service.

Registering your travel details with us

We’re no longer asking people to register with us before travel. Our foreign travel checklist and crisis overseas page suggest things you can do before and during foreign travel to plan your trip and stay safe.

Previous versions of FCO travel advice

If you’re looking for a previous version of the FCO travel advice, visit the National Archives website. If you can’t find the page you’re looking for there, send us a request.

Further help

If you’re a British national and you have a question about travelling abroad that isn’t covered in our foreign travel advice or elsewhere on GOV.UK, you can submit an enquiry. We’re not able to provide tailored advice for specific trips.