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Penang International Airport Guide (PEN)

Airport info
Code: PEN
Address:
Malaysia Airport Sdn Bhd, 11900 Bayan Lepas, Pulau Pinang, Malaysia
Location:

Penang International Airport is located 16km (10 miles) south of Penang's capital city Georgetown and 6km (4 miles) north of Bayan Baru.

Number of terminals: 3 Dialling code: +60
Telephone:
(04) 643 4411.
Timezone: GMT +8:00

Here you'll find essential information on Penang International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.

Airport news: 

There are proposals to create a dedicated terminal for low-cost carriers, but details are not yet finalised. Otherwise, expansion work is ongoing, with the aim of increasing capacity to 5 million passengers per year.

Information: 

An information desk is located in the public area on the ground floor.

Website: 
www.malaysiaairports.com.my
Transfer between terminals: 

The terminals are all housed in a single building.

Driving directions: 

Driving between Penang International Airport and Georgetown is easy. It takes 20 minutes on the Bayan Lepas Highway, and it is just a matter of following the signs.

Public Transport

Public transport road: 

Bus: There are bus services from Penang International Airport to Georgetown. These are quite frequent, and the journey takes around 45 minutes. The fare is less than RM2.

Taxi: The taxi service from Penang International Airport is cheap and reliable. A voucher system with fixed prices for specific destinations is used. Passengers need to buy a voucher at the taxi counter in the terminal building and then present the voucher at the taxi rank outside where they will be allotted a taxi. The trip to Georgetown takes about 30 minutes and costs around RM60.

Terminal facilities

Money: 

A bank, ATMs and a foreign exchange service are available.

Communication: 

Postal services are offered in one of the shops in the terminal building. Wi-Fi internet access is available.

Food: 

Restaurants, offering both local and international food, bars and cafés are located in the terminal building.

Shopping: 

There are a number of duty-free shops at Penang International Airport, as well as a gift shop, pharmacy and several newsagents.

Luggage: 

For lost luggage items, contact the information desk on the ground floor. There are no luggage lockers at Penang International Airport.

Other: 

A first aid service is available in the terminal building.

Airport facilities

Conference and business: 

A VIP lounge and a business centre with a fax machine, printer and telephones are located in the terminal building. The closest conference and meeting facilities are available at the Hotel Equatorial (Tel: (04) 632 7000; www.equatorial.com/pen).

Disabled facilities: 

Accessibility is good at Penang International Airport. There are toilets for wheelchair users, lifts up to the departure area on the first floor, and reserved parking spaces in the car parks.

Car parking: 

Both long- and short-term parking is available at Penang International Airport, with more than 800 parking spaces.

Car rental: 

Car hire companies at Penang International Airport include: Avis, Budget, Hertz and National, along with local operators.

Airport hotels

There are no hotels at Penang International Airport, the nearest being around 5km (3 miles) away. However, the entire island is a major tourist destination, so there is a wide range of accommodation of all sorts within a reasonable distance.

Hotel Equatorial Penang

This 5-star hotel has a 9-hole golf course, convention and meeting facilities, as well as a large range of dining and leisure options. It operates a free shuttle service to and from Penang International Airport and nearby shopping centres.

Telephone: (04) 632 7000.
Website:
www.equatorial.com/pen

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