EasyJet dismisses hoax passenger story
(25 August 2009)EasyJet claim a story published in the Italian press about a woman suing the airline after being told she was "too fat" to board a flight was a hoax.
Reports that a 55-year-old woman was ordered to step on the scales in front of other passengers when she tried to check into a flight from Bari to Rome surfaced in the Italian and British media.
In a statement, the company said: "Following an investigation regarding a reported incident involving a large passenger being refused travel in Italy and subsequently threatening to sue the airline, EasyJet has discovered the incident did not in fact occur and this was a hoax story reported to the media by a member of the public."
The airline said larger passengers were recommended to buy an extra seat, if they felt they needed one for their own comfort, but that it was not an obligation.
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