Madrid Barajas Airport Guide (MAD)
Madrid Barajas Airport has more than 20 information counters, located throughout the terminals, and touchscreen kiosks in Terminal 4. More than 100 staff members are also on hand to assist passengers.
Tourist information counters can be found in the arrival areas of Terminals 1 and 2 and the baggage hall of Terminal 4.
A free, 24-hour shuttle bus transfers passengers between the terminals and the long-term car park. Terminal 4 is linked to its satellite building (T4S) by a monorail. A free shuttle bus also connects Terminal 4 with the other terminals.
From the M40 (ring road) encircling central Madrid, head onto the A2 (in the direction of Barcelona) and take the exit at junction 10 to the M14, which leads directly to the airport.
Rail: RENFE (tel: 902 320 320; www.renfe.com) trains operate along the C1 route between Madrid Barajas Airport Terminal 4 and Prínicipe Pio station in the city centre (fare: €2.40; journey time: 40 minutes). The service also stops en route at Atocha (journey time: 25 minutes) and Chamartín (journey time: 11 minutes). There are RENFE offices in the arrivals area of Terminals 1 and 4, which provide information and ticketing services for the national rail network.
Metro: Madrid Metro (tel: 902 444 403; www.metromadrid.es) line 8 connects Madrid Barajas Airport with Nuevos Ministerios in the heart of Madrid's financial district (journey time: 15 minutes; fare: from €4.50). Trains leave from the underground stations at Terminals 2 and 4. The metro also provides links to stations on the Spanish railway network.
Bus: EMT (Madrid Municipal Transport Company) (tel: 902 507 850; www.emtmadrid.es) runs regular services between Madrid Barajas Airport (Terminals 1, 2 and 4) and central Madrid. Bus 200 connects to Avenida de América station (journey time: 30 minutes; fare: €1.50), while the Línea Exprés 203 operates to Atocha station (journey time: 40 minutes; fare: €5). Several intercity bus and coach services also call at the airport.
Taxi: Taxis are available from outside all terminals (journey time to the city centre: 20-30 minutes; fare: from €20). Passengers should make sure the meter is turned on at the beginning of the journey and they are advised not to accept any offers of taxis inside the terminal building – official taxis are white in colour with a red stripe. AeroCity-Ares Mobile (tel: 917 477 570) provides chauffeur-driven cars.
Madrid Barajas Airport has two banks in each of Terminals 2 and 4. There are also bureaux de change and ATMs throughout the airport.
Wireless internet access is available in VIP lounges and restaurant areas in all terminals. Additionally, there are almost 100 internet points positioned within the terminals. A post office is located on the ground floor of Terminal 1.
There are more than 30 cafés, bars and restaurants at Madrid Barajas Airport, distributed throughout the terminals.
A selection of more than 100 shops can be found at Madrid Barajas Airport, including duty-free for passengers leaving the European Union.
Lost property offices are situated in Terminals 1 (tel: 913 936 119) and 4 (tel: 917 466 439), while left-luggage facilities can be found in Terminals 1, 2 and 4.
There are nurseries in Terminals 2 and 4 and a children’s playground in Terminal 2. Pharmacies are located in Terminals 1, 2 and 4, while first aid stations can be found in Terminals 2 and 4. Madrid Barajas Airport also has chapels in Terminals 1, 2 and 4 and travel agencies and tour operators in the arrivals areas of the terminals.
Seven fully equipped meeting rooms are available for hire (tel: 913 936 519) at Madrid Barajas Airport. A full-service business centre (tel: 913 337 024; www.businesscenterbarajas.com) is located in Terminal 4 and there are VIP lounges in all terminals.
High Tech Madrid Aeropuerto Hotel (tel: 915 645 906; www.hthoteles.com), one of the closest hotels to the airport, houses a business centre and a number of meeting rooms with a capacity of up to 100 delegates.
Long- and short-stay car parking is provided at Madrid Barajas Airport within six public parking areas. Short-term options include the outdoor P1 car park in front of the terminal building, the indoor P2 car park (which has direct access to terminals T2 and T3), and a ‘parking express' facility (for stays of less than 30 minutes) at Terminal 2. Long-term parking is available at a remote car park with 1,655 spaces: a free shuttle operates between this area and the terminals. Additional services include VIP car parks near each terminal.
Car hire companies represented at Madrid Barajas Airport include: Avis, Europcar, Hertz and National Atesa and Sixt. Car hire desks are located in Terminals 1, 2 and 4.