Zurich Airport Guide (ZRH)
The largest international airport in Switzerland, Zurich Airport is located a short distance from Zurich, in the north of the country. Our Zurich Airport guide is a useful resource for those visiting the airport, with information regarding terminal facilities, public transport access and nearby accommodation options.
The airport’s Service Centre is the main point of contact for all enquiries. Information desks are located in the arrivals halls, at car park 2 and in check-in area 2. FASTpoint terminals, located throughout the airport, provide airport maps, information on shops and restaurants, flight and train schedules, as well as a range of other services.
A free shuttle train links the Gates E satellite building with the main airport complex.
From central Zurich, take route L1 to the northbound E60/E41, turning shortly thereafter onto the A51 toll road, which leads directly past the airport site.
Rail:Zurich Airport has a Swiss Federal Railways station (tel: +41 900 300 300; www.sbb.ch) located under the Gates B area, with trains to central Zurich (journey time: 10 minutes) and many destinations across Switzerland. Ticket machines are located in the customs halls.
Tram:Glattalbahn tram 10 (tel: +41 44 809 5600; www.vbg.ch) operates between Zurich Central Station and Zurich Airport, although this route is slower than by rail (journey time: 40 minutes).
Bus:The bus terminal is located next to the P2 car park; several regular bus lines (tel: +41 848 988 988; www.zvv.ch) serve regional towns and villages.
Coach:A coach network connects Zurich Airport to destinations all over Switzerland, including major ski resorts.
Taxi:Taxis (tel: +41 848 850 852) are located outside the arrivals areas (journey time: 20 minutes; fare: from CHF70).
There are banks, which also provide bureau de change services, at various points within the airport complex. Separate bureaux de change kiosks are also available.
Wi-Fi internet access (for up to two hours) is available throughout Zurich Airport. Fixed internet kiosks are also available at various points – the first two hours is also free of charge at these points. There is a post office and nine FASTpoint terminals providing telephone, fax and photocopying facilities.
A good selection of restaurants, coffee shops, snack bars and takeaway facilities are available in the pre- and post-security areas of the airport. Among these are a Swiss chalet-style restaurant and a sports bar in the departures area, and an Italian restaurant and eateries specialising in Asian cuisine in the public area.
There is a large selection of shops at Zurich Airport, including duty-free outlets. The Airport Shopping Centre, one level above check-in area 3, has some good places to browse; while extensive shopping choices can be found landside, including fashion boutiques, newsagents and gift shops.
There is a lost property office in arrivals hall 1 (tel: +41 900 571 015). A porter service (tel: +41 438 166 707) is available to assist passengers with their luggage, while trolleys can be used free of charge. There is a left-luggage desk (tel: +41 438 163 500) and lockers to stow baggage in Arrivals.
Fax and photocopying facilities are available in the service centre on the first floor of the P2 car park.
There are currently no conference facilities at Zurich International Airport but several local hotels, including the on-site Radisson Blu Zurich Airport Hotel (tel: +41 44 800 4040; www.radissonblu.com), offer meeting rooms. A number of lounges in Zurich Airport are available for first- and business-class passengers, as well as customers of particular airlines or holders of lounge-access cards.
Facilities for disabled passengers include accessible toilets and telephone booths, ramps and lifts. There are special assistance desks in the departure halls for travellers with specific needs; passengers using this service should report no later than 90 minutes before departures. Passengers requiring wheelchairs and special assistance should also inform their airline prior to travel.
Designated parking spaces are available in car parks P1, P2 and P3 for disabled badge holders.
There are three multistorey car parks (P1, P2 and P3) directly connected to the terminal, and a further short-term car park (P6) a short distance away. Car park P5, also located near the terminal building, offers short- and long-term options. The open-air P60 car park provides remote long-term parking and is linked to Zurich Airport by bus. Valet parking is offered by a number of companies including Airport Parking (tel: +41 900 000 110).
International car hire companies: Alamo, Avis, Budget, Dollar, Enterprise, Europcar, Hertz, National and Sixt are represented at the airport, along with a few local operators. Desks for these companies are located in the Airport Centre, on level 1.