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London Gatwick Airport Guide (LGW)

Airport info
Code: LGW
Address:
West Sussex, RH6 0NP, United Kingdom
Location:

The airport is located 45km (28 miles) south of London.

Number of terminals: 2
Telephone:
0844 335 1802.
Timezone: GMT +0:00
London Gatwick Airport map

Here you'll find essential information on London Gatwick Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.

Airport news: 

A £53m redevelopment of Gatwick Airport railway station has been announced. It involves creating a new platform and refurbishing the concourse, as well as upgrading the track and signalling, with work due for completion in 2013. Plans are also in place for a third terminal and a second runway.

Information: 

Each Arrivals concourse has an information desk (tel: 0870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.

Email address: 
feedback@gatwickairport.com
Website: 
www.gatwickairport.com
Transfer between terminals: 

There is a free Transit train, which links the North and South terminals 24 hours a day.

Driving directions: 

The airport is linked to the M23 motorway. Turn off at Junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.

Public Transport

Public transport rail: 

Rail: The Gatwick Express train (tel: 0845 850 1530; www.gatwickexpress.co.uk) runs regularly between 0435 and 0135 to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: 0845 748 4950; www.firstcapitalconnect.co.uk) service, which runs to London King's Cross (journey time: 50 minutes) as well as other London stations. Numerous other services connect the airport with London and the south coast. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: 0845 748 4950; www.nationalrail.co.uk).

Public transport road: 

Coach: There are more than 400 express coach services operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. EasyBus is the cheapest option, if booked online (website: www.easybus.co.uk), running to Earl's Court with a journey time of a little over an hour National Express (tel: 0871 781 8181; www.nationalexpress.com) operates most of the other services. National Express coach 700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle coach 25 runs to London Victoria Station. The Gatwick Flyer (tel: (01708) 730 555; www.gatwickflyer.co.uk) runs to destinations east of London, and coaches operate from the South Terminal station only. There are desks providing coach information and tickets in the Arrivals concourse of both terminals.

Taxi: The official Gatwick Airport taxi service is provided by Checker Cars (tel: 0800 747 737; www.checkercars.com). Booking desks are located in the North Terminal arrivals area, and the northern entrance to the South Terminal, and cabs wait outside the terminal buildings.
 

Terminal facilities

Money: 

Both terminals have bureaux de change and ATMs. There is a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available throughout the airport.

Food: 

There are numerous restaurants, bars and cafés located in both terminals.

Shopping: 

There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: 0870 850 2825).

Luggage: 

Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (01293) 502 014 South Terminal or (01293) 502 013 North Terminal).

Other: 

These include baby-changing rooms and showers, a children's play area, a medical centre offering vaccinations (tel: (01293) 507 400) and prayer rooms.

Airport facilities

Conference and business: 

The United Business Centre in the South Terminal (tel: (01293) 555 515; www.unitedbusinesscentres.co.uk) has 17 meeting rooms available for hire. There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (01293) 518 080; www.hilton.co.uk) at the South Terminal and at Sofitel London Gatwick (tel: (01293) 567 070; www.sofitel.com) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge, and one in the North Terminal, the Aviance Alexandra Suite (tel: (01293) 507 203).

Disabled facilities: 

Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (01293) 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.

Car parking: 

Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: 0845 050 7080; www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book parking in advance (tel: 0844 811 8311; www.gatwickairport.com). Valet parking is available and also operated by NCP.

Car rental: 

Alamo, Avis, Dollar, Europcar, Enterprise, Hertz, National, and Thrifty are all represented at the airport. A new car rental facility at the North Terminal is scheduled for completion in April 2011.

Airport hotels

There are a number of hotels at London Gatwick Airport, with others nearby.

Best Western Gatwick Moat House

Best Western Gatwick Moat House is located a short drive from London Gatwick Airport and has airport car parking facilities available. The hotel provides free Wi-Fi Internet access and has a restaurant and meeting rooms on site.

Telephone: 0871 226 1931.
Website:
www.bw-gatwickmoathouse.co.uk
Courtyard Gatwick

Courtyard Gatwick is within walking distance of the South Terminal at London Gatwick Airport and the hotel offers a regular shuttle bus service to the terminals. The hotel has a fitness centre, business services and car parking space.

Telephone: (01293) 820169.
Website:
www.marriott.co.uk
Holiday Inn Gatwick Airport

Holiday Inn Gatwick Airport is a ten-minute drive from Gatwick Airport and provides a shuttle bus service to/from the terminals. 'Park and Fly' car parking is available and the hotel offers Wi-Fi Internet access in its 12 meeting rooms.

Telephone: 0871 423 4896.
Website:
www.ichotelsgroup.com
London Gatwick Hilton Hotel

London Gatwick Hilton Hotel is located at the South Terminal of London Gatwick Airport and is linked via a covered walkway. The hotel offers a 'Park and Fly' car parking package and has a range of bars and restaurants.

Telephone: (01293) 518 080.
Website:
www.hilton.co.uk
PremierTravel Inn

PremierTravel Inn is situated a five-minute walk away from the North Terminal of Gatwick Airport. The hotel has an on-site restaurant, a 'Park and Fly' car parking facility and meeting space.

Telephone: 0871 527 8406.
Website:
www.premiertravelinn.com
Skylane Hotel

Skylane Hotel is located close to London Gatwick Airport and offers a free shuttle bus service to/from the terminals. The hotel has an on-site bar and restaurant and offers free Wi-Fi throughout. There is also a business centre within the hotel.

Telephone: (01293) 786 971.
Website:
www.skylanehotel.co.uk
Sofitel London Gatwick Hotel

Sofitel London Gatwick Hotel is located at the North Terminal of London Gatwick Airport and is linked to the South Terminal by monorail. The hotel has a range of dining options and meeting facilities.

Telephone: (01293) 567 070.
Website:
www.sofitel.com
Yotel

Yotel is a new 'capsule' hotel, which is located in the International Arrivals hall in the South Terminal of London Gatwick Airport. Rooms are arranged in a cabin-style layout.

Telephone: (020) 7100 1100.
Website:
www.yotel.com
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