Britannia Newcastle Airport Hotel is within walking distance of the terminal and operates a free 24-hour shuttle bus between the terminal and the hotel. Free Wi-Fi Internet access is provided in the public areas, there is also meeting/event space, and there is an on-site restaurant.
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Newcastle International Airport Guide (NCL)
Here you'll find essential information on Newcastle International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.
A new on-site hotel has opened at Newcastle International Airport featuring 126 rooms, fitness centre and conference facilities. It is operated by Novotel.
The information desk is located on the ground floor of the terminal and is open 24 hours. For customer information call 0871 882 1121.
The A1 connects with the A696, which leads directly to Newcastle International Airport. The airport is well-signposted from Newcastle city centre.
Public Transport
Metro: The city underground Metro system (tel: (0191) 203 3333; www.nexus.org.uk/metro) connects Newcastle International Airport directly with 60 other Metro stations. Journey time to the city centre is 25 minutes; a single ticket costs £3.
Bus: Several bus lines run between Eldon Square Bus Concourse in the city centre and the airport, including bus X77, X78 and X79. For more information, contact Traveline (tel: 0871 200 2233; www.travelinenortheast.info). Journey time to the city centre is around 30 minutes.
Taxi: The Airport Taxi Association (tel: (0191) 214 6969; www.airport-taxis.co.uk) runs a service from a desk within the terminal building. Chauffeured executive cars, MPVs and luxury coaches are offered by Parkers Execulink (tel: (0333) 666 1777; www.parkersexeculink.com).
Terminal facilities
A bank, bureaux de change and ATMs are available. Paid-for Wi-Fi internet access is available throughout the terminal; there are also several PC stations in the departure lounge. Telephones can be found throughout Newcastle International Airport.
There is a café, a pub and a bakery landside, while restaurants, a bar, a café and a deli-bakery can be found airside (travelling passengers only).
Shops selling fashion and sportswear, as well as accessories, books and magazines, electronics and more are available airside. There is also a chemist. Duty-free is available for passengers travelling outside the EU. Duty-free goods can be pre-ordered online via the airport’s website.
24-hour left luggage (tel: (0191) 214 3382) and lost property are available (tel: (0191) 214 3367), as well as a free porter service.
These include baby care facilities, play areas, an entertainment area with children’s rides and video games, a travel agent and a 24-hour chaplaincy and prayer room.
Airport facilities
The Cheviot Executive Lounge is available for all passengers, with credit card telephone, fax and internet facilities available. There is also a British Airways Lounge equipped with a business centre area. For conference facilities, contact the Novotel Newcastle Airport (tel: (0191) 214 0303; www.novotel.com), which offers five meeting rooms with capacity up to 220 delegates. The Britannia Newcastle Airport Hotel (tel: 0871 222 0028; www.britanniahotels.com) or the Newcastle Airport Travel Inn (tel: (01661) 824 940; www.premierinn.com) also provide business services.
Disabled toilets, lifts and reserved car parking spaces are all provided. There are wheelchairs and specialist vehicles within the terminal for access to the aircraft. A TDD phone for hearing-impaired passengers is available on the main concourse opposite the information desk. There is an induction coupler on payphones, and a Minicom telephone at the information desk. An induction loop system is in operation in various parts of the terminal building. Passenger service assistants are available on request and a number of airport staff are trained in the use of sign language. Those requiring assistance should contact the airport in advance.
Both long- and short-term parking are provided, with a 24-hour courtesy shuttle bus operating between the long-term car park and the terminal. A direct pre-booking service is available enabling passengers to save money on parking costs (tel: (0191) 214 4341). Online booking via the airport's website is also available.
Alamo, Avis, Europcar, Hertz and National are all represented at Newcastle International Airport, with desks opposite Domestic Arrivals on the ground floor of the terminal building.
Airport hotels
Newcastle Airport Premier Travel Inn is within walking distance of Newcastle International Airport. There is an on-site restaurant at the hotel. Wi-Fi Internet and meeting space is also available.
Premier Travel Inn Newcastle Airport South is located less than 1.6km (1 mile) from Newcastle International Airport. Free parking is available on-site.
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