Atlanta Hartsfield-Jackson International Airport Guide (ATL)
Code: ATLNo. of terminals: 2 Dialling code: +1Timezone: GMT -05:00
6000 North Terminal Parkway Suite 4000, Atlanta, Georgia 30320, United States
Hartsfield-Jackson Atlanta International Airport is situated 16km (10 miles) south of Atlanta.
(404) 530 7300 and (800) 897 1910.
The world’s busiest airport, Hartsfield-Jackson Atlanta International Airport is a key hub in southeast USA for transatlantic flights, connections to Latin America and domestic links. Our Hartsfield-Jackson Atlanta International Airport guide includes airport contact details, transportation information, details of airport facilities, and tips on where to stay nearby.
The Maynard H. Jackson Junior International Terminal opened in 2012. Work is currently in progress on the renovation and expansion of the airport's concourse D.
The airport customer service office (tel: (404) 530 7300) is open from 0815 to 1700 (Monday to Friday). Information desks are located in the public areas of the domestic and international terminals and in the automated people mover stations of each concourse. In addition, multilingual customer service representatives are on hand throughout the airport to provide assistance.
Tourist information is available from the visitor centre in the public area of the domestic terminal.
The airport’s Plane Train automated people mover transports passengers between terminals and concourses (the journey time to farthest of the concourses is five minutes).
Interstates 85, 285, 75 and 20 provide direct access to Hartsfield-Jackson Atlanta International Airport from various areas of Georgia and southeast USA.
From Atlanta, take either Interstate 85 (for the domestic terminal) or Interstate 75 (for the international terminal) southbound and follow signs to the relevant terminal.
Rail: Rapid train services operated by MARTA (tel: (404) 848 5000; www.itsmarta.com) leave the airport's domestic terminal for central Atlanta (journey time: 15 minutes; fare: US$2.50). From the central Peachtree Street Station, connections to other parts of the city and further afield are available via Amtrak services (tel: 800) 872 7245;
Coach: Hartsfield-Jackson Atlanta International Airport is served by Greyhound Flightlink buses (tel: 1 888 287 6359; www.greyhound.com), which depart daily for a number of cities and states from the lower level of the North Terminal and from the arrivals level of the international area.
Shuttle: Shared-ride taxis and door-to-door shuttles are available from numerous operators. The airport’s website has a full list of companies.
Taxi: Metered taxis can be booked at the transportation centre in the domestic terminal and on the arrivals level of the international terminal. Contact the taxi information line (tel: (404) 530 3485) for further information. The fare into downtown Atlanta starts at around US$30, and the journey time is 20 to 30 minutes.
ATMs can be found throughout the terminals and concourses, and there is a bank branch in the atrium area of the domestic terminal. Bureaux de change kiosks are located in the domestic and international terminals, and at concourse E.
Paid-for Wi-Fi internet access is available throughout the airport. A post office is located in the atrium area of the domestic terminal.
Various restaurants, bars and fast-food outlets offer a wide variety of international cuisine in both terminals and within the concourses. These include a steakhouse in the domestic terminal's atrium and a seafood bar in the international terminal.
Numerous gift and souvenir shops, designer outlets and newsagents are located in the terminals and concourses. Duty-free shopping is available for international passengers.
Lockers are available at Wrap-A-Bag in the southwest area of the atrium in the domestic terminal – lockers beyond the security checkpoints are out of service until further notice. Lost property is handled by the Atlanta Airline Terminal Corporation (tel: (404) 530 2100).
Laptop Lane centres offer meeting rooms and business facilities, including telephone, fax, printing, photocopying and workstations. There are numerous airline lounges for business-class passengers. A concierge service is available in the baggage reclaim area, in the north part of the domestic terminal.
Hartsfield-Jackson Atlanta International Airport is fully equipped with facilities for disabled passengers, including TDD phones, lifts, specially equipped toilets and ramps. Passengers who require wheelchairs and special assistance should inform their airline at the time of booking.
There are covered short-term car parks with direct access to the terminals, as well as hourly parking areas in front of each terminal for pick-up and drop-off. A free 'cell phone' waiting area is also available for ‘meeters and greeters’. Economy and long-term car parks are next to the covered parking areas – these are linked by a courtesy shuttle. There are also long-term park and ride car parks a short distance from both terminals. For further parking information, call: (404) 530 6725.
Car hire companies: Advantage, Airport Rent a Car of Atlanta, Alamo, Avis, Budget, Dollar, Enterprise, EZ, Hertz, National, Payless, Sixt and Thrifty are represented at the airport's Rental Car Centre. This facility is linked to the terminals via the ATL SkyTrain.
There are a number of hotels near Hartsfield-Jackson Atlanta International Airport. Shuttle buses connect all major hotels in the area - courtesy telephones can be used in the baggage reclaim and ground transportation areas to request the shuttles or to book accommodation. Our Hartsfield-Jackson Atlanta International Airport guide includes the following hotels: