Doing business & staying in touch

Businesspeople are generally expected to dress smartly or in a ‘business casual’ style without a jacket. The atmosphere in Louisiana is often more relaxed than other areas of the country. Western business courtesies should be observed, although Americans tend to be less formal than Europeans. Appointments and punctuality are expected procedure and business cards are widely used. Gifts are not necessary, although small items, such as pens with the company logo, are sometimes appropriate. Dates in America are written month-day-year.

Socialising with clients is as important as networking with industry professionals. Industry and career-specific professional organisations provide networking avenues and many companies host 'business after hours' events to encourage meeting like-minded businesspeople. Where alcohol is concerned, it is best to err on the conservative side, until the host's preferences are known. Many Americans stick to soft drinks at lunchtime, especially in the hot, drowsy days of summer. By and large, people are health conscious and smoking or heavy drinking may be frowned upon in a business environment. Hosts generally do not invite clients home unless they know them well.

Business hours are typically Monday to Friday 0830-1730.