Boston Logan International Airport Guide (BOS)
Here you'll find essential information on Boston Logan International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.
There are help desks in every terminal at Boston Logan International Airport. These are staffed with qualified public service representatives who assist callers with questions regarding services, transportation and flight information. A Travelers Aid kiosk (tel: (617) 561 1800) is located in Terminal E, Arrivals level, near the exit to the taxi stand.
A complimentary shuttle bus service links the terminals, the airport subway station, the Water Transportation Terminal and satellite parking.
From the west and south, drivers should take the Massachusetts Turnpike East, which connects with the Ted Williams Tunnel and goes directly to Boston Logan International Airport. From the north, drivers should follow Interstate 93 and go through the Callahan Tunnel (or take Interstate 95 to Route 1 South), then follow signs from 1A South to the airport.
Public Transport
Subway: Massachusetts Bay Transportation Authority (MBTA) (tel: (617) 222 3200; www.mbta.com) operates routes to/from Boston Logan International Airport. Take the MBTA Blue Line at Airport Station for connections to destinations within Boston; a free shuttle bus service links the station to the terminals.
Bus: MBTA buses 448 and 459 serve Boston Logan International Airport and various locations in Boston. Bus services are also available from a number of private bus lines covering the New England area. Logan Express (tel: (800) 235 6426) offers a frequent express bus service from Braintree to the South Shore, Framingham to the west and Woburn to the north; buses stop at all terminals.
Taxi: Taxis are available at all terminals 24 hours a day.
Water: Bus Service 66 is a courtesy bus service running from all airport terminals to Logan Dock, from where there are water shuttles, catamarans and water taxis (tel: (617) 422 0392; www.citywatertaxi.com) to Boston Harbour. The Harbor Express (tel: (617) 222 6999; www.harborexpress.com) offers numerous daily connections from Logan Dock to Long Wharf, and Quincy and Hull on the South Shore.
Terminal facilities
Banks, ATMs and bureaux de change are available throughout Boston Logan International Airport.
Free wireless internet access is available in all terminals. Mobile phone hire, photocopying and fax facilities are available in Terminal C.
There are plenty of bars, cafés and restaurants at Boston Logan International Airport, with options in every terminal.
There are shops in each terminal; including newsagents, gift shops, bookshops and fashion outlets. Duty-free is also available in Terminals B and E.
Lockers are currently unavailable in all terminals, due to security concerns. A lost and found service (tel: (617) 568 7514) is operated by Massachusetts State Police.
Other facilities at Boston Logan International Airport include medical assistance, shoeshine and repair, and ‘kidports’ in Terminals A and C, which offer play areas for children.
Airport facilities
The on-site Hyatt Harborside hotel (tel: (617) 568 1234; harborside.hyatt.com) and Hilton Boston Logan Airport Hotel (tel: (617) 568 6700; www1.hilton.com) provide conference facilities, meeting rooms and business services. Other nearby hotels with similar facilities include the Embassy Suites Boston at Logan Airport hotel (tel: (617) 567 5000; embassysuites1.hilton.com) and the Marriott Long Wharf (tel: (617) 227 0800; www.marriott.com).
Access for disabled people is excellent, with accessible toilets, lifts and Braille signage. The airport help desk provides TDD services 24 hours a day. Disabled car parking is also available; the Massport Parking Office (tel: (617) 561 1673) can provide further information. The Massachusetts State Police (tel: (617) 567 2233) are located in Terminal D and are on hand to help disabled passengers. There is a free shuttle service between all terminals and airport locations for disabled passengers (tel: (617) 561 1769).
Short- and long-term parking is available at the Central Parking Garage, connected to Terminals A, B, C and E via pedestrian bridges or elevated moving walkways. The Terminal B car park offers premium price short- and long-term parking, while daily and hourly rates are also available at the Terminal E car park. Long-term economy parking is also offered in a remote location, connected to the terminals by a free 24-hour shuttle bus. A 24-hour parking assistance service (tel: (617) 561 1673) is available. There is also a free ‘cell phone lot’ for those collecting arriving passengers.
Major car rental companies at Boston Logan International Airport include: Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty. Telephones to contact these agencies are available in the arrival areas of all terminals.
Airport hotels
Embassy Suites Hotel Boston at Logan Airport is a short distance from the airport, to which it is connected by a shuttle service. Facilities include a business centre, fitness centre and swimming pool.
Hampton Inn Boston Logan Airport is located near the airport and provides a free shuttle-bus service to/from the terminals. The 227-room hotel is also near a shopping centre and has a range of business and fitness facilities.
Hilton Boston Logan Airport Hotel is located within the grounds of Boston Logan International Airport. The hotel offers soundproofed rooms, as well as 75 executive suites. Among its facilities are restaurants, a business centre, fitness centre and a heated pool.
Holiday Inn Logan Airport is located 5km (3 miles) from Boston Logan International Airport and offers a complimentary shuttle bus service to/from the airport. Facilities include a business centre and a fitness room.
The 270-room Harborside Hyatt is located on the site of Boston Logan International Airport and includes a business centre, sauna, gym and swimming pool facilities. The hotel offers a free 24-hour shuttle bus service to the airport terminals.
Marriott Long Wharf is located within walking distance of Boston Logan International Airport and offers a 24-hour shuttle service to/from the terminals. The hotel has 21 meeting rooms, as well as an restaurant that is open for breakfast, lunch and dinner.
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