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Charlotte-Douglas International Airport Guide (CLT)

Airport info
Code: CLT
Address:
5501 Josh Birmingham Parkway, Charlotte, North Carolina 28208, United States
Location:

Charlotte-Douglas International Airport is situated 11km (7 miles) west of Charlotte.

Number of terminals: 1 Dialling code: +1
Telephone:
(704) 359 4000 (main switchboard) or 4910 (24-hour information).
Timezone: GMT -5:00
Charlotte-Douglas International Airport map

Here you'll find essential information on Charlotte-Douglas International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.

Airport news: 

A third runway was completed in 2010, and work is ongoing to expand the ticketing and security areas.

Information: 

The Visitor Info Center (tel: (704) 359 4027) is located on the baggage level and provides airport and tourist information. There is also an information desk (tel: (704) 359 4013) on the ticketing level. Information desks are also located at each baggage reclaim area.

Email address: 
info@charlotteairport.com
Website: 
www.charlotteairport.com
Driving directions: 

From central Charlotte, take I-277 to I-77 south, then exit 6B to Billy Graham Parkway and follow signs for the airport. Alternatively, from I-85, take exit 33 to Billy Graham Parkway, and then turn onto Josh Birmingham Parkway, following signs to Charlotte-Douglas International Airport.

Public Transport

Public transport road: 

Bus: The Charlotte Area Transit System (tel: (704) 336 7433; www.ridetransit.org) operates a bus service (bus 5) from Charlotte-Douglas International Airport to the city centre, available from outside Zone D.

Shuttle: Numerous pre-bookable shuttle services link the airport to the central city area, major hotels and the business districts. These depart from the east end of the upper level of the terminal building. Most hotels also provide courtesy shuttles.

Taxi: Taxis are readily available from outside the terminal on the baggage reclaim level and operate fixed-rate fares to various zones in the local area. The journey time to the city centre is around 15-20 minutes, and fares start at US$25.

Terminal facilities

Money: 

There is a bank with bureau de change facilities and ATMs

Communication: 

Free Wi-Fi internet access is available in the terminal building.

Food: 

There are numerous cafés, bars and restaurants, along with fast-food outlets, throughout the concourses at Charlotte-Douglas International Airport.

Shopping: 

An extensive choice of shopping is available at Charlotte-Douglas International Airport, ranging from news stands to gift shops and fashion outlets. Duty-free shopping is available for international passengers.

Luggage: 

Trolleys are available for a small fee. The ‘lost and found’ service is contactable on (704) 359 4012.

Other: 

These include a 24-hour interfaith chapel, first aid assistance and family toilets.

Airport facilities

Conference and business: 

The airport Business Centre (tel: (704) 359 4320) has various conference rooms, from small offices to an auditorium seating up to 80 delegates. The centre also offers communications and office facilities. Extensive meeting and event facilities are available at nearby hotels, including the Holiday Inn (tel: (704) 394 4301; www.ichotelsgroup.com).

Disabled facilities: 

All toilets and telephones are wheelchair-accessible and TTY text telephones are located throughout the terminal (tel: (704) 359 4837). Wheelchairs are available on request from airlines; passengers requiring special assistance should inform their airline prior to travel. Assistance carts for accessing areas of the terminal are available on request from Skycap porters. Disabled car parking spaces with direct access to the terminal are provided in the hourly car park. The daily parking car park also has disabled parking spaces and is served by a wheelchair-accessible shuttle.

Car parking: 

Hourly, daily and long-term parking is available in several car parks (tel: (704) 359 4038) at Charlotte-Douglas International Airport. There are also two satellite car parks and a remote overflow car park nearby. All car parks, except the hourly one, are served by complimentary shuttle services to the airport. Valet parking is available (tel: (704) 359 8253).

Car rental: 

Car hire companies represented at Charlotte-Douglas International Airport include Alamo/National, Avis, Budget, Dollar, Enterprise, Hertz and Thrifty, with desks on the lower baggage reclaim level in the passenger terminal.

Airport hotels

There are several hotels near Charlotte-Douglas International Airport, most of which offer a complimentary shuttle service to and from the terminal building.

Courtyard Charlotte Airport

The Courtyard Charlotte Airport is the closest hotel to Charlotte-Douglas International Airport, which lies 1.6km (1 mile) away. A complimentary shuttle service is available. Other facilities include an indoor pool and whirlpool, while local restaurants will deliver meals to guests.

Telephone: (704) 319 9900.
Website:
www.marriott.com
Holiday Inn Charlotte Airport

Close to the airport, the Holiday Inn Charlotte Airport has seven conference rooms, boasts an outdoor pool, fitness centre, a bar/grill, and free Wi-Fi access. The hotel also offers a complimentary airport shuttle service.

Telephone: (704) 394 4301.
Website:
www.ichotelsgroup.com
Sheraton Charlotte Airport Hotel

Recently extensively refurbished, the 222-room Sheraton Charlotte Airport Hotel has a large new gym, indoor/outdoor pool, restaurant and lounge bar, as well as 17 meeting rooms. A scheduled free shuttle service operates between the hotel and the airport.

Telephone: (704) 392 1200.
Website:
www.starwoodhotels.com

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