About us

  1. About this site
  2. Who we are
  3. Content solutions
  4. Contact us
  5. Testimonials
  6. User feedback

1. About this site

The World Travel Guide (WTG) is the flagship digital consumer brand within the Columbus Travel Media portfolio. A comprehensive guide to the world’s best travel destinations, its print heritage stretches back 30 years, with the online portal reaching its 15-year anniversary in 2014. Available in English, German, French and Spanish versions, the WTG provides detailed and accurate travel content designed to inspire global travellers. It covers all aspects, from cities to airports, cruise ports to ski and beach resorts, attractions to events, and it also includes weekly features and reviews. Updated every day by a dedicated global editorial team, the portal logs 1 million+ unique users monthly.

2. Who we are

Columbus Travel Media (CTM) is one of the most respected and successful names in the global travel industry, with a long and rich company heritage spanning 30 years. The definitive resource for global travel content, its reputation has been built on journalistic credibility. CTM is dedicated to the provision of objective, accurate, informative and reliable travel content in various formats, including the World Travel Guide for consumers, Columbus Travel Professional for travel industry professionals and extensive licenced and bespoke content for commercial partners through its specialist division, Columbus Content Solutions. A fast-growing, pioneering and diverse global travel content business, click here to find out more about us.

3. Content solutions

As one of the world’s leading travel content providers, Columbus Travel Media (CTM) specialises in two distinct services for brands and retailers; its flexible approach means it can package existing travel content, or its editorial team can develop unique, accurate and tailored content in a style and tone to match briefs. CTM is the definitive supplier for many blue-chip travel brands, including Amadeus, Emirates, London City Airport and Lufthansa, and non-travel brands seeking to add value for audiences, such as Corporate Risk and VISA. Click here for further information.

4. Contact Us

Please direct all enquiries to the relevant area:

Advertising & sponsorship
Victoria Andrews
victoria.andrews@columbustravelmedia.com
Tel: + 44 (0) 208 228 1301.
click here to use the enquiry form

Content solutions
Carl Cromie
content@columbustravelmedia.com
click here for further information

Book sales
Victoria Andrews
victoria.andrews@columbustravelmedia.com
Tel: + 44 (0) 208 228 1301.
click here for more information

Editorial
travel.editorial@columbustravelmedia.com
click here for more information about the editorial team

Postal address
Columbus Travel Media Ltd
Seventh Floor
South Tower
26 Elmfield Road Bromley
BR1 1LR
UNITED KINGDOM

General enquiries
Switchboard Tel: + 44 (0) 208 228 1300.

Hotel information
Please contact our partner Expedia:
Contact page
Please note that neither World Travel Guide or Expedia are vendors, please contact the site that you booked with for any specific query such as a booking, rates, cancellations or afters sales.

Car hire bookings
Please contact our partner Cartrawler:
Customer support
Tel: +353 (23) 888 3012.

Tours & transfers
Please contact our partner Viator:
Customer service page
Call center is open 7 days a week to answer your booking-related questions:
USA & Canada: Tel: (866) 648 5873 (toll free).
UK: Tel: +44 (0)20 3356 4914.
International: Tel: +1 (702) 648 5873.

Travel insurance
Please contact our partner World Nomads direct here or telephone:
All travellers in Australia: 1300 787 375.
For travellers who are British or Irish: +44 (0)845 838 4718.
For travellers who are American: +1 804 281 5789.
For all travellers, everywhere: +61 2 8263 0400 (World Nomads head office, Australia)

Visa information 
Please contact our visa partner VisaCentral:
Email: info@cibtvisas.co.uk 
Tel: 0844 800 4650.
 

5. Testimonials

What the papers say:

"A Godsend to the Globetrotter." USA Today

"The best information bank on the internet for agents and travellers." Mail on Sunday

"You'll find all the answers here.....it's packed full of useful information for travellers and it's the sort of stuff you won't find out at your local travel agent." Internet Magazine

"Great for those short on holiday ideas or those wanting to find out more about a country before visiting." The Sunday Times

"Most useful guide I have ever seen in my entire life." Independent on Sunday

"Want a heads up on what the visa regulations are for visitors to India, how much duty free you can bring back from France, what the main sights are in Yemen or when the best time of year to go to Jamaica is? It's all available here, and quickly searchable by country or region." The Independent

6. Feedback from our users:

"I've travelled the net for information on various cities and countries and have had the best results finding what I need to know about countries of interest at the World Travel Guide site. Keep up the good work." F LaGare, Arizona, USA

"I have used this service to determine holiday trip destinations and I was impressed that the site actually contains USEFUL information for a generic traveller. I wasn't expecting tip rates, internal transportation schedules etc. for an exotic country, such as Kenya." Sami Reijonen, Finland

"This site is what makes the WWW worthwhile. I found all the information I had been looking and asking countless people for. I will now recommend your site not only when needed but also just a good place to expand one's knowledge. Thanks." Eric Duncan, Washington DC, USA

"The World Travel Guide is the most complete source of information for a travel agent. It is always on my desk." Marco Agustoni, Secretary General, World Association of Travel Agents

"How did we ever manage without it? A mature publication for a maturing industry." Colin Trigger, President, Association of British Travel Agents

"The World Travel Guide is a comprehensive worldwide reference book for all segments of the travel and tourism industry." Jeanne Epping, President, American Society of Travel Agents

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