Brussels Airport Guide (BRU)
Code: BRUNo. of terminals: 1 Dialling code: +32
B-1930 Zaventem, Brussels, Belgium
Brussels Airport is located 12km (8 miles) northeast of central Brussels.
02 753 7753.
Brussels Airport is Belgium’s busiest airport and is strategically placed for access to the country’s capital, NATO headquarters and European Union buildings. Our Brussels Airport guide provides information on airport facilities, transport options and contact details.
Construction of a new terminal facility for low-cost airlines has been put on indefinite hold. A new connection building between the main terminal and Pier A is currently under construction and is expected to be completed by 2015.
An airport information desk, open from 0600 to 2100 daily, is available in the arrivals area. There is also an Information Call Centre (tel: 02 753 7753 or 09 007 0000).
Brussels Airport is easily accessible from the Brussels inner and outer ring road – follow signs for Brussels Airport or Zaventem.
Rail: Airport City Express trains go to Brussels' three main stations: Brussels Central, Brussels North and Brussels Midi (journey time: 16-25 minutes, fare €7.80). The high-speed Diabolo service connects Brussels Airport to Antwerp in a little over 30 minutes, while direct trains are also available to Ghent, De Panne, Leuven, Landen, Quiévrain/Quévy, Paris and Cologne. Further information is available from Belgian Railways (tel: 02 528 2828; www.belgianrail.be).
Bus: De Lijn (tel: 07 022 0200; www.delijn.be) buses serve Brussels North station (buses 272 and 471) and routes throughout Flanders. The MIVB/STIB (tel: 07 023 2000; www.stib.be) Airport Line service links Brussels Airport to NATO, the European Commission area and the city centre (journey time: 30 minutes; fare: €4).
Coach: Scheduled Airport Express (tel: 05 233 4000; www.airportexpress.be) coaches run to Antwerp (journey time: 45 minutes; fare: €10).
Taxi: Metered taxis are available outside the arrivals hall. Taxi Hendriks (tel: 02 752 9800) has wheelchair-accessible taxis. The fare to the city centre is around €40 to €50, and the journey time is 20 to 30 minutes.
Banking, currency change and ATM facilities are available at various points within the terminal building.
Mobile telephones can be hired from Locaphone in the arrivals hall. Internet, data ports for laptops and paid-for Wi-Fi internet connections are available at the Communications Centre in the arrivals hall. There is also a post office in Arrivals.
There are several bars, cafés, restaurants and vending machines in both piers, as well as in the main departures area. These outlets serve everything from Belgian beer to fast-food and seafood. There is a café, snack bar and pub in Arrivals.
There is a wide variety of shops at Brussels Airport, from sweet shops to fashion outlets. Duty-free is available for passengers leaving the EU.
Left-luggage lockers can be found on the ground floor of the terminal and in the shopping area of Pier A. There is a baggage wrapping service on level 3. Porters (tel: 02 753 2211) are on hand to assist with luggage for a small fee if booked at least 48 hours in advance. For lost items, passengers should contact the airport information desk or fill in the lost property form on the airport website.
The Regus Skyport Meeting Centre (tel: 02 714 0200; www.regus.be) houses 10 meeting rooms and provides secretarial services, catering and internet connection. In addition, three rooms are available at the Brucargo complex. The Sheraton Brussels Airport Hotel (tel: 02 710 8080; www.starwoodhotels.com), adjacent to the terminal, has conference space, a business centre and banqueting rooms.
Lifts, moving walkways, wide doorways and ramps allow easy access in and around the terminal. Assistance between transportation and check-in is offered by Axxicom Airport Caddy (tel: 02 753 2212; www.facilicom.com/be), and should be ordered at least 48 hours in advance. Passengers requiring special assistance should inform their airline prior to travel.
Outside the terminal, there is a designated pick-up and drop-off zone for disabled passengers, and designated disabled parking is available in the short-stay car park in front of the terminal building.
Visitors can choose from a range of parking options close to the terminal building. NV Interparking SA (tel: 02 715 2110; www.interparking.com) offers three car parks with direct access to the terminal: the P1 car park for short-stay parking, P2 for economy parking, and P3 for long-term parking. The Lock Park (tel: 02 715 2128) offers secure long-term parking facilities and is located next to the terminal, while the long-term Q-Park Car Hotel (tel: 02 753 0110; www.carhotel.be) provides a shuttle service to/from the terminal, as well as a valet service – spaces in this area should be reserved 48 hours in advance. VIP parking is also available (tel: 02 715 2123).
Car hire operators at Brussels Airport include: Avis, Budget, Europcar, Hertz and Sixt. Desks for these operators are located in the arrivals hall.