Brussels Airport Guide (BRU)

Airport info
Code: BRU
Address:
B-1930 Zaventem, Brussels, Belgium
Location:

Brussels Airport is located 12km (8 miles) northeast of central Brussels.

No. of terminals: 1 Dialling code: +32
Telephone:
02 753 7753.
Map:
Brussels Airport map

Brussels Airport is Belgium’s busiest airport and is strategically placed for access to the country’s capital, NATO headquarters and European Union buildings. Our Brussels Airport guide provides information on airport facilities, transport options and contact details.

Airport news

Construction of a new terminal facility for low-cost airlines has been put on indefinite hold. A new connection building between the main terminal and Pier A is currently under construction and is expected to be completed by 2015.

Information

An airport information desk, open from 0600 to 2100 daily, is available in the arrivals area. There is also an Information Call Centre (tel: 02 753 7753 or 09 007 0000).

Email address: 
comments@brusselsairport.be
Driving directions

Brussels Airport is easily accessible from the Brussels inner and outer ring road – follow signs for Brussels Airport or Zaventem.

Public Transport

Public transport rail

Rail: Airport City Express trains go to Brussels' three main stations: Brussels Central, Brussels North and Brussels Midi (journey time: 16-25 minutes, fare €7.80). The high-speed Diabolo service connects Brussels Airport to Antwerp in a little over 30 minutes, while direct trains are also available to Ghent, De Panne, Leuven, Landen, Quiévrain/Quévy, Paris and Cologne. Further information is available from Belgian Railways (tel: 02 528 2828; www.belgianrail.be).

Public transport road

Bus: De Lijn (tel: 07 022 0200; www.delijn.be) buses serve Brussels North station (buses 272 and 471) and routes throughout Flanders. The MIVB/STIB (tel: 07 023 2000; www.stib.be) Airport Line service links Brussels Airport to NATO, the European Commission area and the city centre (journey time: 30 minutes; fare: €4).

Coach: Scheduled Airport Express (tel: 05 233 4000; www.airportexpress.be) coaches run to Antwerp (journey time: 45 minutes; fare: €10).

Taxi: Metered taxis are available outside the arrivals hall. Taxi Hendriks (tel: 02 752 9800) has wheelchair-accessible taxis. The fare to the city centre is around €40 to €50, and the journey time is 20 to 30 minutes.

Terminal facilities

Money

Banking, currency change and ATM facilities are available at various points within the terminal building.

Communication

Mobile telephones can be hired from Locaphone in the arrivals hall. Internet, data ports for laptops and paid-for Wi-Fi internet connections are available at the Communications Centre in the arrivals hall. There is also a post office in Arrivals.

Food

There are several bars, cafés, restaurants and vending machines in both piers, as well as in the main departures area. These outlets serve everything from Belgian beer to fast-food and seafood. There is a café, snack bar and pub in Arrivals.

Shopping

There is a wide variety of shops at Brussels Airport, from sweet shops to fashion outlets. Duty-free is available for passengers leaving the EU.

Luggage

Left-luggage lockers can be found on the ground floor of the terminal and in the shopping area of Pier A. There is a baggage wrapping service on level 3. Porters (tel: 02 753 2211) are on hand to assist with luggage for a small fee if booked at least 48 hours in advance. For lost items, passengers should contact the airport information desk or fill in the lost property form on the airport website.

Other

Baby change facilities are situated throughout the terminal building. Other facilities at the airport include a pharmacy, travel agency, hairdresser and multi-denominational places of worship.

Airport facilities

Conference and business

The Regus Skyport Meeting Centre (tel: 02 714 0200; www.regus.be) houses 10 meeting rooms and provides secretarial services, catering and internet connection. In addition, three rooms are available at the Brucargo complex. The Sheraton Brussels Airport Hotel (tel: 02 710 8080; www.starwoodhotels.com), adjacent to the terminal, has conference space, a business centre and banqueting rooms.

Disabled facilities

Lifts, moving walkways, wide doorways and ramps allow easy access in and around the terminal. Assistance between transportation and check-in is offered by Axxicom Airport Caddy (tel: 02 753 2212; www.facilicom.com/be), and should be ordered at least 48 hours in advance. Passengers requiring special assistance should inform their airline prior to travel.

Outside the terminal, there is a designated pick-up and drop-off zone for disabled passengers, and designated disabled parking is available in the short-stay car park in front of the terminal building.

Car parking

Visitors can choose from a range of parking options close to the terminal building. NV Interparking SA (tel: 02 715 2110; www.interparking.com) offers three car parks with direct access to the terminal: the P1 car park for short-stay parking, P2 for economy parking, and P3 for long-term parking. The Lock Park (tel: 02 715 2128) offers secure long-term parking facilities and is located next to the terminal, while the long-term Q-Park Car Hotel (tel: 02 753 0110; www.carhotel.be) provides a shuttle service to/from the terminal, as well as a valet service – spaces in this area should be reserved 48 hours in advance. VIP parking is also available (tel: 02 715 2123).

Car rental

Car hire operators at Brussels Airport include: Avis, Budget, Europcar, Hertz and Sixt. Desks for these operators are located in the arrivals hall.

Hotels

There is one hotel at Brussels Airport, the Sheraton Brussels Airport Hotel, and numerous other accommodation options nearby. Hotel reservations can be made in the arrivals hall. Our Brussels Airport guide includes the following accommodation options:

Show hotels in the

following price range

Luxury Moderate Cheap

Crowne Plaza Brussels Airport

02 416 3333.

Among the more luxurious options in the area, the Crowne Plaza Brussels Airport is just 5 minutes from Brussels Airport by shuttle bus. The hotel has an on-site business centre, conference facilities, health and fitness club and a restaurant.

Holiday Inn Brussels Airport

02 720 5865.

A convenient complimentary shuttle connects this mid-range hotel with the nearby airport. Business guests should find the 24-hour business centre of particular use, and meeting space is available to hire. Those seeking to relax can head to the health and fitness facilities, spa and indoor pool, or re-energise at the full-service restaurant and bar.

Sheraton Brussels Airport Hotel

02 710 8040.

The only on-site hotel at Brussels Airport, the Sheraton is within walking distance of the terminal and features dining, conference and fitness facilities.

Mercure Brussels Airport

02 620 0430.

A good-value hotel with a handy airport shuttle service (free of charge), the 113-room Mercure Brussels Airport houses a fitness centre and self-serve business facilities. An on-site restaurant with a terrace and bar is available for use by guests.

Show hotels in the

following price range

Luxury Moderate Cheap
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