Mumbai Chhatrapati Shivaji International Airport Guide (BOM)
Mumbai Chhatrapati Shivaji International Airport is the main airport for the bustling city of Mumbai in western India and is one of the busiest airports in the country. Our guide to the airport includes information regarding terminal facilities, public transport routes and nearby accommodation options.
The airport has undergone extensive expansion in recent years, with the rebuilding of Terminal 2. The new terminal became fully operational at the end of 2015. An extension to the new Mumbai Metro LRT system connecting the airport and city centre is slated to be operational by 2020.
Tourist information desks are located in the arrivals and departures areas of both terminals and are open 24 hours a day (tel: +91 22 6685 1010).
The airport terminals are spread over two different locations, 4km (2.5 miles) apart. Free inter-terminal air-conditioned coach services transfer passengers between the terminals every 20 minutes during the day.
The airport is well signposted from Mumbai and can be reached by taking National Highway 8 northwards – this passes the airport site (Terminal 1) at Santa Cruz. Terminal 2 can be reached by heading further north on the highway before turning eastwards onto Sahar Road.
Rail:A railway reservation counter is situated in Terminal 2. Trains run regularly to the city centre from the domestic terminals nearest station, Vile Parle, and Andheri, the station closest to the International Terminal. Buses 321 and 308 respectively connect the airport with the stations; alternatively it is possible to reach the stations by a short taxi or rickshaw ride. For further information check the Indian Railways website (www.indianrailways.gov.in). Note that foreign tourists are often permitted to board the first class section of local trains, which are often far less crowded than regular carriages.
Bus:The BEST (tel: +91 2413 7937; www.bestundertaking.com) city bus connects the airport with central Mumbai and its suburbs. Bus 35 connects the airport with Dadar Station, from which a number of buses (61 and 70) run on to various destinations in the city centre. Local bus fares are very low, but travelling on this mode of transport can be crowded and, at times, chaotic. Check the website for more details.
Coach:Intercity coach services can be booked in the arrival areas of Terminal 2.
Taxi:Pre-paid taxis, metered taxis and motor rickshaws are available at the airport. Rates to central Mumbai start at around INR450 with an air-conditioned vehicle and the journey time is upwards of one hour, depending on traffic.
Free Wi-Fi internet access is available throughout Mumbai Chhatrapati Shivaji International Airport. Telecommunications centres, offering telephones, fax, internet, and photocopying services, are also located in both terminals.
There is a good selection of bars, restaurants, snack bars and ice cream parlours at the airport. These range from restaurants serving local delicacies to international chains.
Numerous shops are located within the terminals, including designer clothes retailers, jewellers and newsagents. Duty-free shopping is available in Terminal 2.
Left-luggage facilities are available in both terminals (tel: +91 98 3385 7114 [Terminal 1]; +91 99 2095 4654 [Terminal 2]). Items misplaced within the terminals should be reported to the Lost and Found Department in Terminals 1 (tel: +91 22 6685 0438) and 2 (tel: +91 22 6685 0111).
A business centre and executive lounges are situated in the departure areas of both terminals. Facilities in these areas include internet access, fax machines and shoe-polishing machines. Various airlines also provide their own business class lounges.
More extensive conference, banqueting and business facilities are also available at the nearby LaLit Hotel (tel: +91 22 6699 2222; www.thelalit.com).
Car parking areas are provided at both terminals. There are more than 2,000 spaces in total, with premium and standard car parking options available.
Numerous car hire agencies can be found in the arrivals halls of both terminals. It's not usual, due to Indian road conditions, for tourists to opt for a self-drive vehicle as a means of transport in Mumbai – cars with drivers are not expensive. Details of operators can be found on the airport website.