Mumbai Chhatrapati Shivaji International Airport Guide (BOM)

Airport info
Code: BOM
Address:
Mumbai 400 099, India
Location:

Mumbai Chhatrapati Shivaji International Airport is located 30km (19 miles) north of central Mumbai.

No. of terminals: 2 Dialling code: +91
Telephone:
+91 22 6685 1010.
Map:
Mumbai Chhatrapati Shivaji International Airport map

Mumbai Chhatrapati Shivaji International Airport is the main airport for the bustling city of Mumbai in western India and is one of the busiest airports in the whole region. Our guide to the airport includes information regarding terminal facilities, public transport routes and nearby accommodation options.

Airport news

The airport has undergone extensive expansion in recent years, with the rebuilding of Terminal 2. The new terminal became operational in 2014 but some piers and gates will not open until the end of 2015. An extension to the new Mumbai Metro LRT system connecting the airport and city centre is slated to be operational by 2016.

Information

Tourist information desks are located in the arrivals and departures areas of both terminals and are open 24 hours a day (tel: +91 22 6685 1010).

Website
www.csia.in
Transfer between terminals

The airport terminals are spread over two different locations, 4km (2.5 miles) apart. Free inter-terminal air-conditioned coach services transfer passengers between the terminals every 20 minutes during the day.

Driving directions

The airport is well signposted from Mumbai and can be reached by taking National Highway 8 northwards – this passes the airport site (Terminal 1) at Santa Cruz. Terminal 2 can be reached by heading further north on the highway before turning eastwards onto Sahar Road.

Public Transport

Public transport rail

Rail:A railway reservation counter is situated in Terminal 2. Trains run to the nearby airport Mumbai CST Terminus (formerly known as the Victoria Terminus) and Churchgate for connections to Mumbai and destinations throughout India. Buses 321 and 308 connect the airport with the existing Metro links. For further information check the Indian Railways website (www.indianrailways.gov.in).

Public transport road

Bus:The BEST (tel: +91 2413 7937; www.bestundertaking.com) city bus service to Mumbai. Buses 312 and 321 run to the nearby Vile Parle East train station from Terminal 1 and 2 respectively. Bus 35 connects the airport with Dadar Station, from which a number of buses (61 and 70) run on to various destinations in the city centre. Local bus fares are very low, but travelling on this mode of transport can be crowded and often complicated. Check the services website for more details.

Coach:Intercity coach services can be booked in the arrival areas of Terminal 2.

Taxi:Pre-paid taxis, metered taxis and motor rickshaws are available at the airport. Taxis are the preferred choice of transport for the arriving visitor without pre-arranged hotel transportation. Rates to central Mumbai start at around INR450 with an air-conditioned vehicle and the journey time is upwards of one hour, depending on traffic.

Terminal facilities

Money

ATMs and bureaux de change services are available throughout both terminals.

Communication

Wi-Fi internet access is available free of charge throughout the terminal buildings. Telecommunications centres, offering telephones, fax, internet, and photocopying services, are also located in both terminals.

Food

There is a good selection of bars, restaurants, snack bars and ice cream parlours at the airport. These range from restaurants serving local delicacies to international chains.

Shopping

Numerous shops are located within the terminals, including designer clothes retailers, jewellers and newsagents. Duty-free shopping is available in Terminal 2.

Luggage

Left-luggage facilities are available in both terminals (tel: +91 98 3385 7114 [Terminal 1]; +91 99 2095 4654 [Terminal 2]). Lost items should be reported to the Lost and Found Department in Terminals 1 (tel: +91 22 6685 0438) and 2 (tel: +91 22 6685 0111).

Other

Other facilities at Mumbai Chhatrapati Shivaji International Airport include a pharmacy, first aid and medical services, child care rooms and smoking lounges.

Airport facilities

Conference and business

A business centre and executive lounges are situated in the departure areas of both terminals. Facilities in these areas include internet access, fax machines and shoe-polishing machines. Various airlines provide business class lounges and there is a designated executive lounge.

Extensive conference, banqueting and business facilities are available at the nearby LaLit Hotel (tel: +91 22 6699 2222; www.thelalit.com).

Disabled facilities

Facilities for the disabled include lifts connecting the various floors, disabled toilets and disabled parking spaces. Wheelchairs are available from the airlines on request: passengers requiring special assistance should inform their airline before travelling.

Car parking

Car parking areas are provided at both terminals. There are more than 2,000 spaces in total, with premium and standard car parking options available.

Car rental

Car hire companies are operated by private agencies and can be found in the arrivals halls of both terminals. It's not wise or usual to opt for the self-drive option – cars with drivers are not expensive. Details of operators can be found on the airport website.

Hotels

There are a number of hotels located near the airport; some city properties offer a courtesy shuttle service to/from the airport. Accommodation can be booked at reservation counters in the arrivals areas of both terminals.


Lalit Mumbai

+91 22 6699 2222.

This 368-room hotel is the closest to the airport site, about 10 minutes away by road. Boasting a wide range of facilities including a spa and various dining choices, the hotel also houses a business centre and meeting space.

Sahar Airport Road, Andheri (East), Mumbai 400059, India

Courtyard Mumbai International Airport

+91 22 6136 9999.

Handy for the business district in north Mumbai, the Courtyard offers a fitness centre with a pool and spa facility, as well as a range of meeting rooms. On-site dining options include a 24-hour café, takeaway deli and a large restaurant.

Andheri Kurla Road, Andheri-East, Mumbai 400 059, India

Hilton Mumbai International Airport

+91 22 2838 0000.

Just five minutes by taxi from Terminal 2, the 178-room Hilton is a modern property built in a traditional style. Among its facilities is an outdoor pool, a choice of restaurants and a business centre.

Sahar Airport Road, Andheri East, Mumbai Chhatrapati Shivaji International Airport, India

Midland Hotel Mumbai

+91 22 2611 0414.

The 2-star Midland Hotel Mumbai is about 10 minutes' drive from the airport. It offers a choice of restaurants, leisure facilities and meeting rooms, along with a roof terrace.

Jawaharlal Nehru Road, Lovely House 'A', Santa Cruz, Mumbai 400 055, India
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