New Delhi Indira Gandhi International Airport Guide (DEL)
Named after former Indian Prime Minister Indira Gandhi, Delhi’s main airport is one of the major air transport hubs for the region. Our New Delhi Indira Gandhi International Airport guide includes information regarding terminal services, accessibility and nearby accommodation options.
After the completion of Terminal 3 in 2010, three more terminals and two more runways are planned to combat the expected increase to 100 million passengers a year by 2026.
There are information counters in all terminals. For major enquiries and 24-hour information and assistance, contact the Airport Manager's Offices in the terminals. English is widely spoken throughout India.
A free shuttle bus links the two domestic terminals and the international terminal every 20 minutes.
New Delhi Indira Gandhi International Airport is located just off National Highway 8, which leads from Delhi to Mumbai. Follow the highway southwards from the city centre and the airport is clearly signposted.
Metro:Delhi Metro's (tel: +91 11 2256 1231;www.delhimetrorail.com) recently extended Orange line connects directly with Terminal 3. The journey time to central New Delhi is 18 minutes, and the maximum single fare is Rs200. Automated ticket machines are provided to reduce queues. Tourist cards are also available, giving unlimited metro travel for one day at a price of Rs.150, and three days for Rs.300.
Bus:Express buses (route 4), operated by the Delhi Transport Corporation (www.dtc.nic.in), run from the arrivals areas of the terminals to central Delhi, 24 hours a day (journey time: 50 minutes, fare Rs50). Buses can, however, be very crowded, and difficult if travelling with luggage.
Coach:An air-conditioned coach service is available; bookings and information is available in the arrivals hall of Terminal 3.
Taxi: Taxi services are located immediately outside the arrivals areas, drivers accept payment by cash or card - avoid the many touts operating at the airport. Among the airport recommended operators are Meru Cabs (tel: +91 11 4422 4422; www.merucabs.com), Mega Cabs (tel: +91 11 4141 4141; www.megacabs.com) and Easy Cabs (tel: + 91 11 4343 4343; www.easycabs.com). Auto rickshaws are also available. Fares to central Delhi tend to fluctuate depending on the driver and the demand, but fares start at around Rs.600.
Wi-Fi internet access is available throughout New Delhi Airport’s terminal 3 (the first 20 minutes of which are free of charge). Public telephones and postal facilities are widely available.
There are numerous places to eat in the arrivals and departures areas of the domestic and international terminals. The Terminal 3 departures area has the largest selection of restaurants, bars, cafés and fast-food outlets.
Duty-free shopping is available in Terminal 3, which has a vast amount of retail space that boasts designer brands such as Boggi and Versace. Terminal 1 also has a good range of shops ranging from confectioners to souvenir retailers. Some outlets, notably those selling tobacco and alcohol, take payment in US dollars rather than Indian Rupees.
There is a left-luggage facility in the connector building between the terminals. Baggage wrapping services are available in Terminal 3. Lost property enquiries should be directed to the Airport Manager’s Office (tel: +91 11 4965 2022) in Terminal 1.
The AMEX Express Platinum Lounge is available to cardholders in Terminal 1. Plaza Premium Lounge runs five executive lounges in Terminal 3; these offer a range of services from work space to massages and refreshments.
Conference and banqueting facilities are available at the Radisson Blu Plaza Delhi hotel (tel: +91 11 2677 9191; www.radissonblu.com), which is a short distance from the airport.
Adapted toilets and ambulift facilities for disabled travellers are available: passengers should request any special assistance when booking their tickets. There is a dedicated parking area for disabled travellers. Terminal 3 was constructed to be barrier-free for passengers with reduced mobility.
Short- and long-term car parking is available at each terminal. The large multi-storey car park at Terminal 3 has space for more than 4,000 cars and also offers space for motorcycles. The car park at Terminal 1 is just 100m (328ft) from the terminal complex.
There is no dedicated facility for hiring self-drive cars at the airport, as these are not widely available in India (due, in part, to the risk to foreigners unfamiliar with the Indian road conditions and hazards). Instead, Carzonrent offers chauffeur driven cars, as well as limited self-drive options, with desks in the arrivals areas of the terminals.