Tel Aviv Ben Gurion International Airport Guide (TLV)
Here you'll find essential information on Tel Aviv Ben Gurion International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.
Information counters (tel: (03) 975 5555) are situated in the main hall and in the Departures hall; there is an automated service (tel: (03) 972 3332) in English for flight information and information on check in, parking and transport. Ground stewards are on hand in the terminal building to offer assistance and information. The Israeli Government Tourist Office operates a 24-hour information desk, which is located in the Arrivals hall (tel: (03) 9754260; www.goisrael.com).
A free shuttle bus operates between the terminals and the long-term car park daily 24 hours. A 24 hour free shuttle bus operates between Terminal 3 and the long-term car park daily.
Tel Aviv Ben Gurion International Airport lies on Route 1, which links Tel Aviv and Jerusalem.
Public Transport
A train service (tel: (03) 611 7000) links the airport's Terminal 3 and Tel Aviv, operating from 0100 to 2300 (journey time: 15 minutes).
Bus: Shuttle buses link Tel Aviv Ben Gurion International Airport to Airport City, from which buses run to Jerusalem and Haifa on routes 423, 945 and 947. Bus services are operated by the Egged Co-operative (tel: (03) 694 8888; www.egged.co.il/eng) and the shuttle stops are located in the central area of the airport opposite car park 1. Bus 475 to Tel Aviv goes to the central bus station. Other destinations include Petah Tikva, Ramla, Lod and Shoham. Bus stops are located outside Terminal 1, opposite entrance gate 7. In Terminal 3, buses and taxis are located at level 2, gates 21 and 23.
Taxi: Taxi ranks and counters are located in Terminal 3 Level G. Hadar Lod Taxis (tel: (03) 975 9555) operates to all destinations. Nesher Tours (tel: (02) 625 3233; www.neshertours.co.il/english.asp) runs a shared taxi service between the airport and Jerusalem. Amal (tel: (04) 866 2324) runs a shared taxis service between Tel Aviv Ben Gurion International Airport and Haifa.
Terminal facilities
Facilities include 24-hour banks, ATMs and foreign currency exchange.
A post office is located within the terminal building at Tel Aviv Ben Gurion International Airport.
There are plenty of restaurants and cafés throughout Tel Aviv Ben Gurion International Airport.
Duty-free shops are located in the Departures area of Terminal 1 and in Terminal 3. There is also a shopping centre in Terminal 3.
A 24-hour left-luggage and lost and found service (tel: (03) 975 4436) is available at the western car park of Terminal 3. Individual airline lost and found desks can be found in the Terminal 3 arrival/reception hall.
Emergency first aid clinics operate 24 hours. There is also a mother and child room and a synagogue.
Airport facilities
Passengers with Israel's El Al airline can use the King David Lounge (tel: (03) 971 4080) in Terminal 3, which provides internet stations and newspapers, while business-class passengers with all other airlines have access to a number of dedicated lounges.
Facilities for the disabled at Tel Aviv Ben Gurion International Airport include accessible telephones and toilets, raised pedestrian crossings, ramps and lifts. Lifts and vehicle transportation to the aircraft are available for disabled passengers, who should contact their airline in advance with any special assistance requirements. Disabled parking is available.
There are short-term car parks at the entrances to Terminals 1 and 3. Long-term car parking is at a remote location and is clearly signposted. A shuttle bus links long-term parking areas to Terminal 3. There is an automated service (tel: (03) 972 3339) with information on parking in English.
Avis, Budget, Eldan, Hertz and Sixt are all represented at Tel Aviv Ben Gurion International Airport, with desks situated in the reception hall and open daily 24 hours.
Airport hotels
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