Moscow Sheremetyevo International Airport Guide (SVO)
One of three major airports in Moscow, Moscow Sheremetyevo International Airport is located to the northwest of the Russian capital. Our Moscow Sheremetyevo International Airport guide includes information on terminal facilities, public transport routes and nearby hotels, as well as contact details for the airport.
Information desks and touch screen terminals are located in the main halls; these provide up-to-date flight information (tel: +7 495 578 6565) and details about the airport and transport to the city.
Public buses, express buses and free airline shuttles are available for transfer between Sheremetyevo's five terminals, which are split between two separate sites. Terminal A is used solely for business and private flights.
The main road leading to Moscow Sheremetyevo International Airport is Leningradskoe Highway, which flows into the M10 motorway from Moscow.
Rail:Aeroexpress (tel: +7 800 700 3377; www.aeroexpress.ru/en) trains connect directly from Moscow Sheremetyevo International Airport to Belorussky Railway Station in central Moscow (journey time: 35 minutes; fare: руб340). Free bus links connect the rest of the airport complex to the Aeroexpress station.
Bus:Regular express buses run 24 hours a day to central Moscow from bus stops outside Terminal B and the bus station on the arrivals level of Terminal F. Bus 851 links to Rechnoi Vokzal metro station, while bus 817 runs to Planernaya metro station. Fares vary between services.
Coach:Coach services operate between Moscow Sheremetyevo International Airport and Moscow Central Air Terminal, which is located between the Dinamo and Aeroport metro stations.
Taxi:Taxis to Moscow are available 24 hours a day from the arrivals level of Terminal F and from outside Terminal B and C; passengers should join the taxi queue for fixed-rate taxis, rather than accepting offers from drivers. The fare to central Moscow is around руб1,800.
Moscow Sheremetyevo International Airport offers banking and bureaux de change facilities. Currency exchange services are available in departures in Terminal E and Terminal F, while ATMs are located in Terminals C, D and F and the arrival area of Terminal E.
Free Wi-Fi internet access is available in all terminals. Additionally, there are postal, fax, photocopying and international dialling services in Terminals C and F.
There is a wide choice of restaurants, cafés and bars in each passenger terminal. These encompass a range of international and locally branded establishments, from a cocktail bar serving a range of dishes in Terminal C to a sushi restaurant in Terminal F.
A good selection of shops is available in each of the four main terminals. These include duty-free outlets, gift shops, pharmacies and newsagents.
Luggage trolleys can be hired in the arrivals hall of Terminal F. A porter service is available to assist passengers on request. A left-luggage office (tel: +7 495 578 4782) can be found in Terminal C. A lost property office (tel: +7 495 578 7464) is also on hand to assist passengers who have misplaced (or recovered) items in the airport complex.
Moscow Sheremetyevo International Airport has a hairdressers’, medical office and baby care facilities. There are travel agencies in Terminals C and F to assist with tour information and bookings. The airport has also opened the world’s first airport-based fear of flying treatment centre, providing 30-60 minute counselling sessions prior to boarding. The centre is located on the first floor of Terminal E.
The VIP and business lounges (tel: +7 495 981 090) in Terminals C, D, E and F offer a selection of facilities, such as showers, refreshments and communication services. The business centre in Terminal F provides telephone, fax and conference facilities. Additionally, the on-site Novotel Moscow Sheremetyevo Airport (tel: +7 495 626 5900;www.accorhotels.com) has nine meeting rooms and offers fax and copying services. Terminal A is used exclusively for business travellers and includes a large conference room.
Wheelchair transfer and special assistance is available between the aircraft and the terminal building on request – passengers requiring such services should inform their airline prior to travel. The Sirius Lounge, in the departures area of Terminal E, is accessible to departing passengers from Terminals D, E and F, and is equipped with internet facilities for the visually impaired and disabled toilets. There are designated parking spaces, which can be booked in advance, free of charge (tel: +7 495 229 3468 [Terminal C]; +7 926 640 0250 [Terminal D]; +7 495 988 0448 [Terminal E and F]). The Aeroexpress train is accessible to the physically disabled, with assistants on hand to help where required.