About Brisbane Airport (BNE)
One of the busiest airports in Australia, Brisbane Airport is a key gateway to Queensland's capital and the popular Gold Coast region. Our Brisbane Airport Guide offers a wealth of information, including details of airport facilities, nearby accommodation and public transport options.
There is a Visitors Information Centre on level 2 (Arrivals) of the International Terminal, and passenger information desks on the ground floor of the Domestic Terminal.
Brisbane Airport is located on Airport Drive, with direct links off the M1 Gateway Motorway (Exit 108) and East West Arterial Road. From central Brisbane, take the northbound M3, which leads onto the M7. This road leads directly to the airport complex. The journey time from central Brisbane is roughly 15 minutes.
Transfer between terminals:
The Domestic and International Terminals are 2km (1.2 miles) apart and are linked by the Airtrain that is free to Virgin Australia passengers or A$5 for others. The complimentary Airport Transfer Bus also links the two terminals, as well as the Skygate (Airport Village).
11 The Circuit
Brisbane Airport is located 13km (8 miles) northeast of Brisbane.
+61 7 3406 3000
Public transport road:
Shuttle:Con-x-ion (tel: +61 1300 266 946; www.con-x-ion.com) shuttle buses are available from both terminals to specified stops in Brisbane (journey time: approx. 30 minutes: fare: from A$16), the Gold Coast and the Sunshine Coast.
Taxi:Taxi companies operating at Brisbane Airport include Black & White Cabs (tel: +61 133 222; www.blackandwhitecabs.com.au) and Yellow Cabs (tel: +61 131 924; www.yellowcab.com.au). There's a taxi rank on the terminal road outside the Domestic Terminal and another outside Arrivals (level 2) at the International Terminal. Taxi fares to central Brisbane start at around A$30 and the journey time is generally 25-30 minutes, depending on traffic.
Public transport rail:
Rail:The Airtrain (tel: +61 7 3216 3308; www.airtrain.com.au) provides services to Brisbane Central Station (journey time: 22 minutes; fare: A$16) and to the Gold Coast (journey time: 90 minutes; fare: from A$28). Airtrain stations are located directly outside the Domestic and International Terminals.
The International Terminal has bureaux de change and ATMs on levels 2, 3 and 4. The Domestic Terminal has ATMs in all areas.
There are plenty of cafés, fast-food outlets and bars at Brisbane Airport. Options in the International Terminal include a pizza outlet, bakeries and a pub. In the Domestic Terminal, options include snack bars and cafés.
A large selection of fashion and gift shops, as well as duty-free shopping options, is available on levels 3 and 4 of the International Terminal. There is a newsagent and a surf clothing shop in the Domestic Terminal. A free shuttle service connects to the nearby Skygate shopping precinct, which offers further retail options.
Lost property services are situated in both terminals. For lost items in the International Terminal, visit the information desk on level 2 (tel: +61 7 3406 3190); or for items lost in the Domestic Terminal, contact airline terminal administration (tel: +61 7 3305 9233 [not available Sunday]). Coin-operated left-luggage lockers are available at the car park entrance in the International Terminal only.
Other facilities available at Brisbane Airport include a first-aid service, baby change rooms and a multifaith prayer room, all located in the International Terminal. Showers are available in both terminals.
Conference and business:
Fax, photocopy and internet facilities are provided in the small business centre in the main hall. Limited conference facilities (tel: +61 7 3406 3066) are available in the International Terminal, but a number of meeting rooms – with a capacity of up to 100 delegates – are offered at the Novotel Brisbane Airport Hotel (tel: +61 7 3175 3100; www.novotel.com). Qantas Club lounges are located in both terminals and a Virgin Australia lounge can be found in the Domestic Terminal.
Free Wi-Fi internet access (for up to three hours) is available throughout Brisbane Airport. Additionally, internet kiosks can be found on levels 2, 3 and 4 of the International Terminal. Public payphones are situated at various points within both terminals.
Facilities for disabled visitors include ramped and lift access to all floors, wheelchair-accessible toilets, and accessible shops and dining areas in the International Terminal. Disabled car parking spaces and wheelchair set-down areas are available. Any passengers who may require additional assistance at the airport are advised to contact their airline before travelling.
Short- and long-term parking (tel: +61 7 3406 5732) is available at the International and Domestic Terminals. Valet parking is offered at the Domestic Terminal.
Car hire companies at Brisbane Airport include: Avis, Budget, Europcar, Hertz, Redspot and Thrifty. Offices for these providers are located on level 2 of the International Terminal and the ground floor of the Domestic Terminal.