Helsinki-Vantaa Airport Guide (HEL)
Code: HELNo. of terminals: 2 Dialling code: +358Timezone: GMT +3:00
PO Box 50, 01531 Vantaa, Helsinki, Finland
Helsinki-Vantaa Airport is located 19km (11.5 miles) north of Helsinki.
Helsinki-Vantaa Airport is the largest airport in Finland and is one of the busiest in the Nordic region. Full of information on terminal facilities, accommodation, transport and parking, our Helsinki-Vantaa Airport guide is a useful tool for those starting, continuing or ending their trips at the airport.
General airport information desks are situated in both terminals. There is a tourist information desk in the arrivals area of Terminal 2, which also sells transport tickets.
Transfer between terminals:
The terminal buildings are only 300m (328 yards) apart and are linked by an internal walkway.
From Helsinki city centre, drive north along the Helsinki to Tuusula motorway (motorway 45) and follow signs for the airport.
From the west and the east, travel on motorways E18 or 50 respectively, and turn onto the northbound motorway 45, before following signs for the airport.
Public transport road:
Bus: HSL (tel: (09) 4766 4444; www.hsl.fi) bus 615 departs from outside both terminals and runs to the city centre (journey time: 40 minutes; fare €4.50). Bus 620 also connects the airport to the city centre at night. Additional services run to other destinations in and around the city.
The express Finnair City Bus (tel: (09) 818 503; www.finnair.fi) links to Helsinki city centre (Central Railway Station) from outside the terminals (journey time: 30 minutes; fare: €6.30).
Taxi: Taxi ranks are located in front of both terminals and include Airport Taxi (tel: 0100 4800) and Yellow Line (tel: 0600 555 555) – a full list of providers is available on the airport’s website. The journey time to Helsinki is about 30 minutes, while the fare is around €50.
There are ATMs and currency exchange kiosks in the arrival and departure areas of both terminals.
Wi-Fi internet access is free within designated areas. Alternatively, there are internet kiosks in various locations within the terminals where customers are charged a fee. Charging points for mobile devices are available throughout and include wireless charging stations.
There are plenty of restaurants, cafés and bars in both terminals, including a 24-hour fast-food restaurant in the Terminal 2 arrival area and a round-the-clock café in Terminal 2 Departures.
There are numerous shops at Helsinki-Vantaa Airport selling designer items, electronics, duty-free goods and souvenirs such as woollen jumpers, Moomin gifts, liquorice sweets and cloudberry jam.
Note: Those travelling on domestic flight are not permitted to purchase items from duty-free shops selling alcohol or tobacco.
Children's playrooms are available at departure gates 16, 20, 30 and 38. A pharmacy is on hand in Terminal 2 Arrivals to deal with minor medical issues. An on-site spa area includes a pool, saunas and a massage service.
Conference and business:
The Helsinki Airport Congress centre (tel: 0207 629 732) in Terminal 2 has nine meeting rooms; the largest of which seats 140 people. These rooms are equipped with the latest audiovisual and communications systems.
A VIP service in Terminal 2 offers a range of services, including check-in, security screening, and passport control and customs inspections.
Airport lounges include the Aspire business lounge, which offers refreshments and shower facilities, and the cosy, family-friendly Almost@home lounge.
The Hotel GLO Helsinki Airport (tel: (09) 5840 9445; www.hotelglo.fi) features a private meting room with an adjacent sauna, while the Hilton Helsinki-Vantaa Airport Hotel (tel: (09) 73220; www3.hilton.com) has an extensive range of meeting and conference facilities for up to 350 delegates.
Helsinki-Vantaa Airport is accessible to disabled passengers, with dedicated toilets and spacious lifts on every floor. Disabled parking spaces are available in front of both terminals and in the main car parks. Information desks are equipped with induction loops and staff have been specially trained to cater for passengers needing assistance.
It is recommended to notify the airline of any special requirements, such as use of wheelchair or oxygen tank, when booking travel.
There are three parking options at the airport: Lomaparkki (long-stay parking), Pikaparkki (short-stay parking) or Bisnesparkki (parking for business travellers). The airport's website has full details on prices and booking methods.
Car hire companies Avis, Budget, Europcar, Hertz, and Sixt are represented at the airport, with desks in the concourse between Terminals 1 and 2.