Frankfurt Airport Guide (FRA)

Airport info
Code: FRA
Address:
60547 Frankfurt am Main, Germany
Location:

Frankfurt Airport is located 12km (8 miles) southwest of Frankfurt city centre.

No. of terminals: 2 Dialling code: +49
Telephone:
(01805) 372 4636.
Map:
Frankfurt Airport map

Europe’s second largest airport and one of the region’s key connection hubs, Frankfurt Airport operates routes to more than 100 countries. Our Frankfurt Airport guide includes information on transport and accommodation options, as well as details of airport facilities.

Airport news

Following completion of an extension to Terminal 1 late in 2012, work will begin on construction of a third terminal in 2015.

Information

Airport information desks are located in the arrivals and departures halls of both terminals; these are staffed 24 hours a day. There are also several touch screen information kiosks situated throughout both terminals.

Transfer between terminals

Free SkyLine shuttle trains run between the terminals (journey time: 2 minutes). Free shuttle buses can also be found by the roadside outside each terminal.

Driving directions

Frankfurt Airport is directly linked to the A3 (Cologne-Munich) and A5 (Hanover-Basel) motorways, which border the airport's eastern and northern boundaries. These routes join at the Frankfurter Kreuz junction for access to the airport on the federal B43 road, which connects directly to the city centre. The A67, serving destinations in the south, connects with the A5.

Public Transport

Public transport rail

Rail: The Regional Train Station (platforms 1-3) is located beneath Terminal 1. From here, S-Bahn (tel: (01805) 768 4636; www.rmv.de) commuter trains (lines S8 and S9) depart for Frankfurt’s Central Station (Hauptbahnhof) (journey time: 15 minutes; fare: €4.25). Trains also run to Offenbach, Hanau, Rüsselsheim, Mainz and Wiesbaden. RegionalExpress (RE) and StadtExpress (SE) trains serve many other destinations.

The long-distance train station (platforms 4-7) is linked via a connector building to Terminal 1. From here, a number of high-speed ICE trains depart to the central stations of Cologne (journey time: 1 hour) and Stuttgart (journey time: 75 minutes) – with connections further afield in Germany and across Europe. These services are operated by Deutsche Bahn (tel: 01806 996 633; www.bahn.de).

Public transport road

Bus: Regular buses (tel: (01805) 768 4636; www.rmv.de) stop at the bus station in front of the Terminal 1 arrivals hall and at the bay in front of the arrivals/departures halls of Terminal 2. The journey time to central Frankfurt is about 25 minutes, and the fare €4.25. Bus 61 serves Frankfurt-Südbahnhof; bus 900 serves Obertshausen-Bahnhof; bus 73 serves Kelsterbach; while the Darmstadt Airliner runs to Darmstadt.

Shuttle: There are Lufthansa (tel: (06152) 976 900; www.transcontinental-group.com) shuttles to Hahn Airport, Heidelberg, Mannheim and Strasbourg, stopping in front of Arrivals Hall B, Terminal 1.

Taxi: Taxis are readily available outside both terminals (journey time to the city centre: 20-30 minutes; fare: from €30).

Terminal facilities

Money

Numerous banks, bureaux de change and ATMs are available in Terminals 1 and 2, both before and after the security areas. A number of major German banks offer a range of services at their branches in the Frankfurt Airport Centre (FAC), opposite Terminal 1.

Communication

Postal services are available throughout Frankfurt Airport. 3C Communications provides credit card phone, fax and internet connections 24 hours a day. Deutsche Telekom also provides internet ports at some gates. Free wireless internet is available for 30 minutes (a fee applies thereafter).

Food

Restaurants, bars and cafés can be found throughout both terminals. Some of these eateries are open 24 hours a day. Among the options are restaurants serving Asian cuisine, an ice cream parlour and a sports bar serving American classics.

Shopping

There are more than 130 shops at Frankfurt Airport spread between the terminals. These include fashion boutiques, duty-free outlets (for passengers leaving the EU) and newsagents. The Shopping Plaza on level 2 of Terminal 2 offers a wide range of retail options.

Luggage

Porter services are available from AHS (tel: (069) 6902 2212) and Securitas (tel: (069) 6902 1300). Trolleys (requiring a €2 deposit) are located throughout Frankfurt Airport. The lost property office (tel: (069) 6906 6359) is situated on the first level of Terminal 1. A 24-hour left luggage service (tel: (069) 6907 3277) is available in both terminals.

Other

There are pharmacies and a 24-hour medical clinic in Terminal 1. There are hairdressers and a nail studio in Terminal 1 for those seeking a spot of pampering before their flight; while those feeling lucky can head to the casino in the same terminal. Travel agencies are on hand for bookings and information in both terminals.

For those travelling with kids, children's play areas are located at various points within Frankfurt Airport, while baby-changing rooms and buggy hire are available at the left-luggage offices in both terminals.

Those accompanied by canine friends can make use of the new dog-only hotel, which has 25 kennels for day or overnight stays, while the owner can stay in comfort at on-site accommodation.

Airport facilities

Conference and business

The Airport Conference Centre (tel: (069) 6907 0500; www.acc-frankfurt.de) in Frankfurt Airport Centre (across a pedestrian bridge from Terminal 1) offers 35 conference rooms for up to 200 people, as well as audiovisual equipment, internet access, secretarial services, interpreters, office supplies, videoconferencing and catering. There are also presentation rooms for hire in Terminal 2 (tel: (069) 6907 0291).

Many of the major airlines have executive lounges and the airport's Europe City Club lounge (on level 3 of Terminal 1) is open to all for a fee. First-class passengers travelling with Lufthansa are permitted to use a dedicated area adjacent to Terminal 1.

The on-site Sheraton Frankfurt Airport Hotel (tel: (069) 69770; www.starwoodhotels.com) and a number of other nearby hotels also offer extensive meeting and conference options.

Disabled facilities

Facilities for disabled passengers include lift and ramp access, electric buggies, automatic doors, lowered telephones, dedicated toilets and reserved parking. Wheelchair accompaniment services are available on request (tel: (069) 6906 6666). Disabled passengers should inform the relevant airline of any assistance required at least 48 hours prior to their arrival at Frankfurt Airport.

Behinderten - und Krankentransport Kaster (tel: (060) 7481 4544) offers transport services for disabled travellers to/from the airport. There is also a door-to-door wheelchair-accessible bus service (tel: (069) 979 8770) equipped with an ambulance lift. The SkyLine shuttle train is wheelchair accessible.

Car parking

There are a total of 14,000 parking spaces at Frankfurt Airport – substantial discounts apply for parking booked in advance (tel: (069) 6907 8888). Each of the terminals has a multistorey car park and/or an underground car park providing direct 24-hour access to the terminal: car parks P1, P2, P3, P4 and P5 serve Terminal 1, while P8 and P9 are close to Terminal 2.

There are reserved parking spaces for female drivers in P1, P4 and P5 and a secure car park at Terminal 1, operated by Airport Car Service (tel: (069) 690 27901; www.acs-airport.de).

Car rental

Car hire companies at Frankfurt Airport include: Alamo, Avis, Budget, Enterprise, Europcar, Hertz, National and Sixt; these operators have desks in the arrivals areas of both terminals. Additionally, Thrifty is present in Terminal 2.

Hotels

There is a good selection of hotels near Frankfurt Airport, including some on-site options. There are direct telephone links to the hotels at the bus stops outside the Arrivals Area A of Terminal 1 and outside Area E at Terminal 2. Our Frankfurt Airport guide includes the following accommodation options:


Intercity Hotel at Cargo City Süd

(069) 697 099.

The mid-range Intercity Hotel at Cargo City Süd is located near Frankfurt Airport and has a restaurant, fitness area and 14 conference rooms. Guests can request free local travel passes, and the hotel operates a regular shuttle service (for a fee) to and from the airport.

Am Luftbrückendenkmal 1 CargoCity Süd, 60549 Frankfurt am Main, Germany

Sheraton Frankfurt Airport Hotel

(069) 69770.

The Sheraton couldn’t be closer to the action at Frankfurt Airport with its covered walkway connecting the 1,000-room hotel to Terminal 1. This large hotel also has 60 banqueting/event rooms, as well as a range of dining and entertainment options.

Steigenberger Airport Hotel Frankfurt

(069) 69750.

Boasting four restaurants, a fitness centre and 38 conference rooms, the 550-room Steigenberger Airport Hotel Frankfurt is a short distance from the airport site and is linked by a free shuttle bus service.

Hilton Garden Inn Frankfurt Airport

(069) 4500 2500.

Located in the SQUAIRE building above the train station, the Hilton Garden Inn Frankfurt Airport has direct pedestrian access to Terminal 1. Business and meeting facilities are available to use by those on business, while those seeking to relax will enjoy the fitness room, pool, and full-service restaurant.

Meininger Hotel Frankfurt Airport

(069) 9579 7965.

Close to Terminal 2, the budget Meininger Hotel Frankfurt Airport provides underground parking and meeting facilities. The shuttle, which is available for a fee, serves the airport but does not stop at Terminal 1.

Hilton Frankfurt Airport

(069) 2601 2000.

Linked to Terminal 1 by a covered walkway, the Hilton Frankfurt Airport offers a 24-hour business centre, meeting facilities and a fitness centre. On-site dining is available at a restaurant serving freshly-baked bread and buffet lunches, as well as at the bistro/lounge bar in the lobby.

The SQUAIRE, Frankfurt Airport, 60549 Frankfurt am Main, Germany
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