Frankfurt Airport Guide (FRA)
Europe’s third busiest airport and one of the region’s key connection hubs; Frankfurt Airport operates routes to more than 100 countries. Our Frankfurt Airport guide is a useful resource for visitors to the airport, with information regarding terminal facilities, public transport access and nearby accommodation options.
Work has begun on the construction of a third terminal at the airport, which is planned to officially open in 2022.
Airport information desks are located in the arrivals and departures halls of both terminals; these are staffed 24 hours a day. There are also several touch screen information kiosks situated throughout both terminals.
Free SkyLine shuttle trains run between the terminals (journey time: 2 minutes). Free shuttle buses can also be found by the roadside outside each terminal.
Frankfurt Airport is directly linked to the A3 (Cologne-Munich) and A5 (Hanover-Basel) motorways, which border the airport's eastern and northern boundaries.
From central Frankfurt, cross the River Main and join the southbound federal B43 road, which passes the airport and has a dedicated junction. The total drive time from the city centre to the airport is approximately 18 minutes.
Rail:The Regional Train Station (platforms 1-3) is located beneath Terminal 1. From here, S-Bahn (tel: +49 69 2424 8024; www.rmv.de) commuter trains (lines S8 and S9) depart for Frankfurt’s Central Station (Hauptbahnhof) (journey time: 15 minutes; fare: €4.65). Trains also run to Offenbach, Hanau, Rüsselsheim, Mainz and Wiesbaden. RegionalExpress (RE) and StadtExpress (SE) trains serve many other destinations.
The long-distance train station (platforms 4-7) is linked via a connector building to Terminal 1. From here, a number of high-speed ICE trains depart to the central stations of Cologne (journey time: 1 hour) and Stuttgart (journey time: 75 minutes) – with connections further afield in Germany and across Europe. These services are operated by Deutsche Bahn (tel: +49 1806 996 633; www.bahn.de).
Bus:Regular buses (tel: +49 69 2424 8024; www.rmv.de) stop at the bus station in front of the Terminal 1 arrivals hall and at the bay in front of the arrivals/departures halls of Terminal 2. The journey time to central Frankfurt is about 25 minutes, and the fare €4.65. Bus 61 serves Frankfurt-Südbahnhof; bus 900 serves Obertshausen-Bahnhof; bus 73 serves Kelsterbach; while the Darmstadt Airliner runs to Darmstadt.
Shuttle:There are Lufthansa (tel: +49 6152 976 9099; www.transcontinental-group.com) shuttles to Hahn Airport, Heidelberg, Mannheim and Strasbourg, stopping in front of Arrivals Hall B, Terminal 1.
Taxi:Taxis are readily available outside both terminals (journey time to the city centre: 20-30 minutes; fare: from €30).
Numerous banks, bureaux de change and ATMs are available in Terminals 1 and 2, both before and after the security areas. A number of major German banks offer a range of services at their branches in the Frankfurt Airport Centre (FAC), opposite Terminal 1.
Free Wi-Fi internet access is available throughout Frankfurt Airport. Postal services are also available at the airport, along with public telephones.
Restaurants, bars and cafés can be found throughout both terminals. Some of these eateries are open 24 hours a day. Among the options are restaurants serving Asian cuisine, an ice cream parlour, and a sports bar serving up American staples.
There are more than 130 shops at Frankfurt Airport spread between the terminals. These include fashion boutiques, duty-free outlets (for passengers leaving the EU) and newsagents. The Shopping Plaza on level 2 of Terminal 2 offers a wide range of retail options.
Porter services are available from Securitas (tel: +49 69 6902 1300). Trolleys (requiring a €2 deposit) are located throughout Frankfurt Airport. The lost property office (tel: +49 69 6906 6359) is situated on the first level of Terminal 1. A 24-hour left luggage service (tel: +49 69 6907 3277 [Terminal 1]; tel: +49 69 6907 2860 [Terminal 2]) is available in both terminals.
Other facilities at Frankfurt Airport include a 24-hour medical clinic, a hairdressers and nail studio, and a casino, all located in Terminal 1. Travel agencies are on hand for bookings and information in both terminals.
For those travelling with kids, children's play areas are located at various points within Frankfurt Airport, while baby-changing rooms and buggy hire are available at the left-luggage offices in both terminals.
Those accompanied by canine friends can make use of the new dog-only hotel, which has 25 kennels for day or overnight stays, while the owner can stay in comfort at on-site accommodation.
The Airport Conference Centre (tel: +49 69 6907 0500; www.acc-frankfurt.de) in Frankfurt Airport Centre (across a pedestrian bridge from Terminal 1) offers 35 conference rooms for up to 200 people, as well as audiovisual equipment, internet access, secretarial services, interpreters, office supplies, videoconferencing and catering. There are also presentation rooms for hire in Terminal 2.
Many of the major airlines have executive lounges and the airport's Europe City Club lounge (on level 3 of Terminal 1) is open to all for a fee. First-class passengers travelling with Lufthansa are permitted to use a dedicated area adjacent to Terminal 1. There is a new VIP-lounge in transit area B which has conference rooms.
The on-site Sheraton Frankfurt Airport Hotel (tel: +49 69 69770; www.starwoodhotels.com) and a number of other nearby hotels also offer extensive meeting and conference options.
Facilities for disabled passengers include lift and ramp access, electric buggies, automatic doors, lowered telephones, dedicated toilets and reserved parking. Assistance for disabled passengers (including wheelchairs) is provided by FraCare Services (tel: +49 1805 372 4636). Disabled passengers should inform the relevant airline of any assistance required at least 48 hours prior to their arrival at Frankfurt Airport.
The SkyLine shuttle train is wheelchair accessible. Assistance is provided by The Mobility Service Centre of Deutsche Bahn AG (tel: +49 1805 512 512).
There are a total of 14,000 parking spaces at Frankfurt Airport – substantial discounts apply for parking booked in advance (https://parken.frankfurt-airport.com). Each of the terminals has a multistorey car park and/or an underground car park providing direct 24-hour access to the terminal: car parks P1, P2, P3, P4 and P5 serve Terminal 1, while P8 and P9 are close to Terminal 2.
There are reserved parking spaces for female drivers in P1, P4 and P5 and a secure car park at Terminal 1, operated by Airport Car Service (tel: +49 69 6902 7901; www.acs-airport.de).
Car hire companies at Frankfurt Airport include: Alamo, Avis, Budget, Dollar, Enterprise, Europcar, Hertz, National, Sixt and Thrifty; these operators have desks in the arrivals areas of both terminals.