Best Western Premier Alsterkrug Hotel is located 2.5km (1.5 miles) from Hamburg Airport and provides a shuttle bus service to/from the terminals (at a fee). The hotel has a range of dining options, business services and recreational facilities. Free parking is available.
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Hamburg Airport Guide (HAM)
Airport info
Code:
HAM
Number of terminals:
2
Dialling code:
+49
Timezone:
GMT +2:00
Address:
Flughafenstrasse 1-3, 22335 Hamburg, Germany
Location:
Hamburg Airport is situated 8km (5 miles) north of Hamburg city centre.
Telephone:
(040) 50750.
Here you'll find essential information on Hamburg Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.
Airport news:
Hamburg Airport completed a major development programme in 2009, which included construction of a third terminal, completion of a dedicated 'S-Bahn' suburban rail connection to the city centre, and construction of an 'Airport Plaza' commercial area offering greatly increased passenger facilities.
Information:
Airport information desks (tel: (040) 50750) are located in terminals 1 and 2. The Airport Office (tel: (040) 50750), located in the Airport Plaza Arrivals level, provides airport information, travel tickets, event ticket sales, hotel reservations, among other services.
Website:
www.ham.airport.de Transfer between terminals:
A free shuttle bus runs between the terminals and to car park P6.
Driving directions:
Hamburg Airport is situated between ring roads R2 and R3 on the B433, and is easily accessible and well-signposted from central Hamburg. The A7 Autobahn provides a connection to the airport at exit 23, Schnelsen-Nord.
Public Transport
Public transport rail:
Rail: The S-Bahn route S1 (tel: (040) 3918 4385; www.s-bahn-hamburg.de) links Hamburg Airport directly with Hamburg central station (journey time: 25 minutes). The station is directly in front of the terminals.
Public transport road:
Bus: Numerous HVV bus services (tel: (040) 19449; www.hvv.de) run to the city centre and other points around Hamburg, and the night bus 606 stops at the main railway station.
Taxi: Taxi services to central Hamburg are readily available outside of both terminals. Journey time, and consequently price, vary according to time of day. Official taxis are cream in colour.
Terminal facilities
Money:
Facilities include a bank, bureau de change and post office, and ATMs. Telephones are available throughout the terminals, along with an on-site internet café. Paid-for Wi-Fi is available at 50 locations.
Food:
There are many restaurants, bars and cafés at Hamburg Airport; these can be found in the Airport Plaza and in both terminals.
Shopping:
There is a wide variety of shops (including duty-free for non-EU travellers) in both terminals and on both levels of the Plaza.
Luggage:
A porter service is available and advance reservations can be made (tel: (040) 5075 2010). Trolleys are available for a small deposit. There is a left-luggage facility (tel: (040) 5075 2923) in the Terminal 2 Arrivals area, while lost property is handled by the Airport Office (tel: (040) 50750).
Other:
Hamburg Airport has a pharmacy and a Red Cross medical centre. Other options include a casino area, a hairdresser, shoeshine facilities, and an exhibition featuring models of the airport.
Airport facilities
Conference and business:
The Airport Office (tel: (040) 50750) provides business services including fax, photocopying and typing. ACC (tel: (040) 5075 3338), in Terminal 2, offers 14 meeting rooms; there is a large event space, Terminal Tango (tel: (040) 5075 3607) in the former Charter Terminal; and the Airport Conference Centre Lilienthalhaus (tel: (040) 5075 2500) provides seven conference venues, accommodating up to 90 delegates, with audiovisual and other equipment for hire. Executive lounges are located on Level 2 of Terminal 2 and VIP services are also available (tel: (040) 5075 2012).
Many of the airport hotels also offer meeting and conference facilities, notably the Radisson Blu Hamburg Airport (tel: (040) 300 3000; www.radissonblu.com), which is adjacent to the terminal complex and offers 15 meeting rooms.
Disabled facilities:
Disabled travellers are asked to notify their airline and the airport information desk (tel: (040) 50750) of their needs, prior to travel. Hamburg Airport is accessible to wheelchairs, and disabled toilets can be found throughout. Parking spaces for the disabled are available. A door-to-door transfer service, wheelchair push and provision, and assistance is offered by DRK Mediservice (tel: (040) 5075 3353).
Car parking:
Parking is available at six car parks, four of which offer short- and long-term parking close to the terminals; two are further away, cheaper, and aimed at leisure travellers. Valet parking is available (tel: (040) 5131 9363). Parking can be booked via the airport website, otherwise an 'intelligent' indicator system guides drivers to the nearest suitable available spaces.
Car rental:
Avis, Europcar, Hertz, Sixt and Terstappenare all represented at Hamburg Airport; the booking counters are located in Terminal 2, level 0.
Airport hotels
Best Western Premier Alsterkrug Hotel
Website:
Courtyard Hamburg Airport
Courtyard Hamburg Airport is located 600 metres (0.4 miles) from Hamburg Airport and offers a shuttle service to/from the terminals. The hotel has an on-site restaurant, fitness centre, meeting/event space and free high-speed Internet.
Website:
Mercure Hamburg Airport
The 4-star Mercure Hamburg Airport is located 2km (1.2 miles) from the airport and is linked via a free shuttle bus service. Hotel facilities include on-site parking, a fitness centre and a restaurant.
Website:
Radisson Blu Hamburg Airport
Radisson Blu Hamburg Airport is directly linked to the airport terminals providing access to its range of services. The hotel has a range of on-site facilities, including a restaurant and fitness centre.
Website:
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