Nairobi Jomo Kenyatta International Airport Guide (NBO)

Airport info
Code: NBO
Address:
Airport North Road, Nairobi, Kenya
Location:

Nairobi Jomo Kenyatta International Airport is located 16km (10 miles) to the southeast of central Nairobi, in the Embakasi suburb of the capital.

No. of terminals: 1 Dialling code: +254
Telephone:
020 6611 5166.
Timezone: GMT ++03:00

The largest airport in Kenya, Nairobi Jomo Kenyatta International Airport serves the country’s capital city and is a major air transport hub for East Africa. Our Nairobi Jomo Kenyatta International Airport guide includes information on the airport’s facilities, transportation and nearby hotels.

Airport news

In August 2013, a fire caused severe damage to the international arrivals area. Following the fire, international flights now temporarily operate from the domestic Unit 3 concourse.

A new, fourth concourse (or ‘unit’ as the airport authorities call it) is presently under construction. The expansion, which is due for completion in 2017, will bring Nairobi Jomo Kenyatta Airport in line with today’s international standards, according to Kenyan airport authorities.

Information

There are information counters in each of the terminal ‘units’ and in the arrivals hall.

Email address: 
info@kenyaairports.co.ke
Transfer between terminals

The three ‘units’ are all linked via covered walkways to a central terminal building.

Driving directions

Driving to Nairobi Jomo Kenyatta International Airport is straightforward. Head towards the southeast on the A104 Mombasa Road, past the Embakasi suburb, and follow the signs to the airport.

Public Transport

Public transport road

Taxi: Official taxis, operated by Kenatco (tel: 020 222 5123; www.kenatco.com), are available outside the arrivals hall. These take travellers to the city for a fixed fare, which ranges from KSh1200-1700 (agreement on the price should be established in advance). The journey time to central Nairobi is 20-30 minutes, depending on traffic conditions and the time of day. Visitors are advised to avoid the many private taxi touts.

Bus: Services between the airport and the city centre depart from the bus stops outside Units 1 and 2. Services are frequent and fares are cheap at around KSh40. The journey time into the city centre is around 45 minutes, depending on traffic.

Shuttle: Green Citi Hoppa minibus services are a low-cost alternative to taxis, with fares to the city around KSh50.

Terminal facilities

Money

ATMs, banking facilities and currency exchange services are available in the terminal building.

Communication

A post office is located within the terminal. Paid-for Wi-Fi is also available in the terminal complex. Additionally, there is an internet café in the departures area.

Food

There is a restaurant on the fifth floor of the terminal building. A café is available in Unit 1, a restaurant and pub are located in Unit 2 and cafés and snack bars can be found in Unit 3 and the international arrivals hall. There are soft drink vending machines throughout the airport.

Shopping

There are numerous shops at Nairobi Jomo Kenyatta International Airport. These include an African clothes shops, jewellery retailer, bookshop, fashion shops and duty-free shops selling tobacco, spirits, cosmetics, toiletries, gift items and much more.

Luggage

There is a left-luggage service at the airport. For inquiries about lost luggage, contact one of the information counters.

Other

A first aid service is available to aid passengers with accidents and emergencies. Baby care facilities can be found throughout the terminal building and there is a children’s play area. A prayer room is available to visitors of Muslim and Christian faiths. Tour operators and travel agents are present to help with bookings and tourist information.

Airport facilities

Conference and business

There are no conference facilities as such at Nairobi Jomo Kenyatta International Airport, but there are several airline lounges, as well as a VIP lounge. Enquire at the information counters for fax, printer or copy services.

The nearest hotel with meeting facilities is the Panari (tel: 020 394 6000; www.panarihotels.com), which has a range of meeting rooms in varying sizes. Many larger hotels in the city centre also offer such facilities.

Disabled facilities

There are toilets accessible to wheelchair users in the terminal, but facilities are basic. Passengers in need of assistance are advised to contact their airline before travelling.

Car parking

Nairobi Jomo Kenyatta International Airport has 900 short-term and 100 long-term parking spaces.

Car rental

The car hire companies Avis, Budget, Naz, and Payless are represented at the airport.

Hotels

There are no hotels at Nairobi Jomo Kenyatta International Airport. There are, however, plans for a transit hotel within the terminal complex, but details are not yet confirmed. Most accommodation is to be found in the city centre, around 20 minutes away. Our Nairobi Jomo Kenyatta International Airport guide includes the following options:


Hilton Nairobi Hotel

020 228 8000.

Hilton Nairobi Hotel is a 25-minute drive from Jomo Kenyatta International Airport. The hotel offers seven meeting rooms for up to 500 delegates and a business centre with high-speed internet access. Other facilities include a restaurant, pub, outdoor pool and health club.

Mama Ngina Street, PO Box 30624, Nairobi 00100, Kenya

Panari Hotel

020 394 6000.

Just ten minutes from Nairobi Jomo Kenyatta International Airport, Panari Hotel is the closest hotel to the site. This 136-room glass-fronted hotel boasts a full-service restaurant, spa, meeting facilities and a leisure centre, which incorporates what it claims as East Africa's first ice-rink.

Mombasa Road, Nairobi, Kenya

Hotel Ambassadeur Nairobi

020 224 6615.

Within 30 minutes of the airport, the 3-star Hotel Ambassadeur is a long-standing favourite, having opened its doors in 1961. Facilities here include a restaurant and a bar that puts on live jazz music.

Moi Avenue, Nairobi, Kenya
Edited by Gavin Haines
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