Lisbon Portela Airport Guide (LIS)
There are information counters in the arrivals and departures halls and a tourist information counter in the arrivals hall of Terminal 1.
Free shuttles run between the two terminals which are interlinked and can be reached on foot within the building. Terminal 1 is for international and domestic arrivals and departures, while Terminal 2 is solely for domestic departures.
From central Lisbon take the northbound Avenida Almirante Reis, which becomes the Avenida Almirante Gago Coutinho and leads directly to the airport. From the outskirts of the city, take the E1 motorway northbound and exit at junction 3 toward the airport.
Rail: There is a regular bus link to the nearby Estaçao do Oriente, from where express trains run south to Alentejo and the Algarve, and north to Porto and other destinations.
Metro: The new Aeroporto Station is located at Terminal 1. This station is on the red line of the Lisbon Metro (tel: +351 21 350 0115; www.metrolisboa.pt) network, with interchanges at Alamada or Saldhana for city centre destinations. A single ticket costs €1.25 and the journey into the city centre takes around 30 minutes.
Bus: Regular Carris buses (tel: +351 21 361 3000; www.carris.pt) operate to the city centre (journey time: 20 minutes; fare: €1.80) and to the Cais do Sodré railway station from outside Terminal 1.
There is also the Aerobus (tel: +351 21 361 3193; www.yellowbustours.com) which links the airport with Lisbon’s main business district (Line 2) and the Cais do Sodré railway station (Line 1), where passengers can catch trains to the west coast or ferries across the Tejo (River Tagus). The Aerobus fare is €3.50
Taxi: Metered taxis are available 24 hours a day; the taxi rank is situated outside Arrivals and Departures at Terminal 1. The journey time to central Lisbon is around 10-15 minutes, and the fare starts at around €15.
A bank is located in the departures area of Terminal 1. Bureaux de change and ATMs can be found in the departures and arrivals areas of the terminal. ATMs are also available in Terminal 2.
There is a post office in the departures area of Terminal 1. Paid-for Wi-Fi internet via Boingo access is available throughout the terminals – although access is free for the first 30 minutes.
There is a wide range of restaurants, snack bars, cafés and fast-food outlets in the departures area at Terminal 1, including a sushi restaurant and Portuguese eateries. There are also a number of cafés/snack bars in the public concourses. There are two snack bars in Terminal 2.
There are many shops at Lisbon Portela Airport, including duty-free shopping in both terminals (for passengers leaving the EU). Shops in Terminal 1 offer Portuguese specialities such as port wine, cheeses and other regional foods, as well as designer clothes and confectionary. Terminal 2 has a number of newsagents.
A left-luggage facility is open daily on level 2 of car park P2. The lost property office (tel: 21 844 4530) is located within the police office in the main departures shopping area of Terminal 1.
The Icaro Auditorium (tel: +351 21 150 3922) houses a conference room for up to 90 delegates and a meeting room for up to 30 people. An additional six meeting rooms are available at the ABC Business Centre (tel: +351 21 150 3922), in the Terminal 1 departures area. Meeting space is also available at the new Tryp Hotel (tel: +351 21 842 5000; www.tryplisboaaeroporto.com) adjacent to Terminal 1.
Further meeting and conference facilities are available at the nearby Hotel Tivoli Oriente (Tel: +351 21 891 5100; www.tivolihotels.com), and at many other hotels throughout the city.
There are ramps, lifts, specially adapted telephones and toilets for the disabled. Wheelchairs can be provided by airlines and airline staff can also help wheelchair passengers through customs and immigration: passengers should request any special assistance upon booking a ticket. Disabled car parking spaces are available.
Short-term car parks P1 and P2 have direct access to Terminal 1. P1 is located near the departures area and P2 is next to the arrivals area. P3 is a long-term outdoor car park and is a little further away from Terminal 1. These car parks are linked to both terminals via a free shuttle bus.
Car hire companies located at Lisbon Portela Airport include Avis, Budget, Europcar and Hertz as well as a number of local operators. Car hire desks are located in the arrivals area of Terminal 1.