Kuala Lumpur International Airport Guide (KUL)
Code: KULNo. of terminals: 2 Dialling code: +60Timezone: GMT +8:00
43900 Sepang, Selangor Darul Ehsan, Kuala Lumpur, Malaysia
The airport is situated 55km (34 miles) south of Kuala Lumpur.
(03) 8776 2000.
Here you'll find essential information on Kuala Lumpur International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.
A new terminal for low-cost carriers is being built to replace the existing and remote LCC facility, and is due to open in 2012.
There are airport information counters in the main terminal (tel: (03) 8776 4386/4389), the Contact Pier (tel: (03) 8776 0259) and the Satellite Building (tel: (03) 8776 2454). Information kiosks, with touch-screen, text, audio, video and graphic technology, are situated throughout the airport. The Visitors Service Centre (tel: (03) 8776 5651/5647) is located on the third floor of the main terminal in the baggage reclaim area. It is headed by Tourism Malaysia, is manned 24 hours a day and provides visitors with first-hand information on places to visit in Malaysia, accommodation and transportation, as well as airport and flight information.
The Aerotrain operates between the Main Terminal and the Satellite Building every three to five minutes.
From Kuala Lumpur, take the North-South Central Link Expressway (ELITE), which is the primary access road for the airport. A second access is via the eastern route, which links the Nilai interchange with the airport. The journey from downtown Kuala Lumpur to the airport takes about one hour.
Rail: KLIA Ekspres (tel: (03) 2267 8088; www.KLIAekspres.com) is the direct non-stop express rail service between the airport and KL City Air Terminal (KLCAT) located at Kuala Lumpur's Central Station (journey time: 28 minutes). KLIA Transit is another high-speed commuter train between the airport and KLCAT, but this stops at several intermediate stations and takes 35 minutes.
Bus: Express buses to Kuala Lumpur and local buses to Nilai KTM Komuter Station and Subang are available from the bus station located on the ground floor of Block C in the covered car park.
Taxi: Taxis are available from Arrivals. Passengers should buy a coupon at taxi counters at Arrivals and are advised not to use taxis offered by illegal taxi operators.
There's a bank, several bureaux de change, ATMs and a post office. Wi-Fi is now also available throughout the airport free-of-charge. In addition, there are also Internet kiosks in several locations. Phones can be found in both terminals.
There are plenty of restaurants, snack bars, delis, fast-food outlets, bars and cafés at the airport.
There are also many shops, including several gift shops, bookshops, fashion shops, electronics shops, a perfumery and a jeweller. Duty-free is also available.
Luggage lockers and trolleys are available. For lost property, travellers should contact the nearest information counter for further assistance or send an email to: email@example.com. A baggage wrapping service also operates in the departure hall of the main building.
The Plaza Premium Lounge (tel: (03) 8787 1766; www.plaza-ppl.com) is equipped with telephone, fax, Internet and videoconferencing facilities, as well as postal and secretarial services. The Airside Transit Hotel (tel: (03) 8787 4848) has a business centre offering fax, photocopying, Internet, workstation hire and secretarial services. The KLIA Pan Pacific Hotel (tel: (03) 8787 3333; www.panpacific.com) offers extensive meetings and events facilities, including purpose built auditoria.
There are extensive parking facilities at the airport. Blocks A, B, C and D of the covered short-term car parks are situated near the terminal; there is also an uncovered car park, which is connected to the main terminal building and the Pan Pacific Hotel by a courtesy shuttle service. For more information on parking call (03) 8776 8442.
Avis, Kasina Baru, Hertz, Pantas, Mayflower Orix, and Insas are represented at the airport, with desks in the Arrivals area.
There are a number of hotels in and around the airport grounds.There are hotel reservation desks at Arrivals.