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Kuala Lumpur International Airport Guide (KUL)

Airport info
Code: KUL
Address:
43900 Sepang, Selangor Darul Ehsan, Kuala Lumpur, Malaysia
Location:

The airport is situated 55km (34 miles) south of Kuala Lumpur.

Number of terminals: 2 Dialling code: +60
Telephone:
(03) 8776 2000.
Timezone: GMT +8:00
Kuala Lumpur International Airport map

Here you'll find essential information on Kuala Lumpur International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.

Airport news: 

A new terminal for low-cost carriers is being built to replace the existing and remote LCC facility, and is due to open in 2012.

Information: 

There are airport information counters in the main terminal (tel: (03) 8776 4386/4389), the Contact Pier (tel: (03) 8776 0259) and the Satellite Building (tel: (03) 8776 2454). Information kiosks, with touch-screen, text, audio, video and graphic technology, are situated throughout the airport. The Visitors Service Centre (tel: (03) 8776 5651/5647) is located on the third floor of the main terminal in the baggage reclaim area. It is headed by Tourism Malaysia, is manned 24 hours a day and provides visitors with first-hand information on places to visit in Malaysia, accommodation and transportation, as well as airport and flight information.

Website: 
www.klia.com.my
Transfer between terminals: 

The Aerotrain operates between the Main Terminal and the Satellite Building every three to five minutes.

Driving directions: 

From Kuala Lumpur, take the North-South Central Link Expressway (ELITE), which is the primary access road for the airport. A second access is via the eastern route, which links the Nilai interchange with the airport. The journey from downtown Kuala Lumpur to the airport takes about one hour.

Public Transport

Public transport rail: 

Rail: KLIA Ekspres (tel: (03) 2267 8088; www.KLIAekspres.com) is the direct non-stop express rail service between the airport and KL City Air Terminal (KLCAT) located at Kuala Lumpur's Central Station (journey time: 28 minutes). KLIA Transit is another high-speed commuter train between the airport and KLCAT, but this stops at several intermediate stations and takes 35 minutes.

Public transport road: 

Bus: Express buses to Kuala Lumpur and local buses to Nilai KTM Komuter Station and Subang are available from the bus station located on the ground floor of Block C in the covered car park.

Taxi: Taxis are available from Arrivals. Passengers should buy a coupon at taxi counters at Arrivals and are advised not to use taxis offered by illegal taxi operators.
 

Terminal facilities

Money: 

There's a bank, several bureaux de change, ATMs and a post office. Wi-Fi is now also available throughout the airport free-of-charge. In addition, there are also Internet kiosks in several locations. Phones can be found in both terminals.

Food: 

There are plenty of restaurants, snack bars, delis, fast-food outlets, bars and cafés at the airport.

Shopping: 

There are also many shops, including several gift shops, bookshops, fashion shops, electronics shops, a perfumery and a jeweller. Duty-free is also available.

Luggage: 

Luggage lockers and trolleys are available. For lost property, travellers should contact the nearest information counter for further assistance or send an email to: publicrelation@malaysiaairports.com.my. A baggage wrapping service also operates in the departure hall of the main building.

Other: 

These include nursery/baby-changing facilities, a children's play area, a 24-hour clinic, pharmacies, various members lounges, a prayer room, designated smoking areas, and a fitness centre with showers, sauna and spa (in the Airside Transit Hotel).

Airport facilities

Conference and business: 

The Plaza Premium Lounge (tel: (03) 8787 1766; www.plaza-ppl.com) is equipped with telephone, fax, Internet and videoconferencing facilities, as well as postal and secretarial services. The Airside Transit Hotel (tel: (03) 8787 4848) has a business centre offering fax, photocopying, Internet, workstation hire and secretarial services. The KLIA Pan Pacific Hotel (tel: (03) 8787 3333; www.panpacific.com) offers extensive meetings and events facilities, including purpose built auditoria.

Disabled facilities: 

These include ramps, lifts, wheelchair-accessible toilets and adapted telephones; passengers should advise their airline of their needs in advance, to arrange personal assistance. Reserved car parking spaces are available on Level 2 in the covered short-term car park.

Car parking: 

There are extensive parking facilities at the airport. Blocks A, B, C and D of the covered short-term car parks are situated near the terminal; there is also an uncovered car park, which is connected to the main terminal building and the Pan Pacific Hotel by a courtesy shuttle service. For more information on parking call (03) 8776 8442.

Car rental: 

Avis, Kasina Baru, Hertz, Pantas, Mayflower Orix, and Insas are represented at the airport, with desks in the Arrivals area.

Airport hotels

There are a number of hotels in and around the airport grounds.There are hotel reservation desks at Arrivals.

Airside Transit Hotel

The 80-room Airside Transit Hotel is available in the Satellite Building, near Gate C5 of Kuala Lumpur International Airport. Facilities include a fitness centre and business services.

Telephone: (03) 8787 4848.
Website:
Concorde Inn Hotel

Concorde Hotel Inn is a three-minute drive from Kuala Lumpur Intetrnational Airport and is linked via a complmentary shuttle bus service. The 338-room hotel has dining facilities and a number of meeting rooms.

Telephone: (03) 8783 3118.
Empress Hotel

Empress Hotel is an eight-minute drive from Kuala Lumpur International Airport. The hotel has a range of meeting facilities, including a 1200-seater ballroom.

Telephone: (03) 8706 7777.
Equatorial Hotel

The Equatorial Hotel is located near Kuala Lumpur International Airport and houses six restaurants, a swimming pool and a ballroom.

Telephone: (03) 8210 2222.
KLIA Pan Pacific Hotel

KLIA Pan Pacific Hotel is located within a five-minute walk of Kuala Lumpur International Airport. The hotel has a range of dining options and meeting rooms.

Telephone: (03) 8787 3333.
Palm Garden

Palm Gardenresort is located near Kuala Lumpur International Airport. The hotel has a range of dining options, meeting rooms and spa facilities.

Telephone: (03) 8943 2233.