Kuala Lumpur International Airport Guide (KUL)
Kuala Lumpur International Airport serves the Malaysian capital, Kuala Lumpur, and is a key air transport hub for the whole country. Our Kuala Lumpur Airport guide is a useful resource for anyone travelling to the airport, with useful information regarding terminal facilities, public transport access and nearby accommodation options.
There are airport information counters strategically located throughout the Main Terminal, the Contact Pier and the Satellite Building. Touch-screen information kiosks are also available. A tourism centre is available on the third floor of the main terminal building (tel: +603 8776 5651).
The Aerotrain operates between the Main Terminal and the Satellite Building every three to five minutes.
The North-South Central Link Expressway (E6) is the primary access road for the airport. From the city centre, take the southbound E20, and then turn right onto Lingkaran Putrajaya. Follow this road onto the southbound E6, which leads directly to the airport. The journey from the city centre should take approximately 45 minutes (depending on traffic).
Rail:KLIA Ekspres (tel: +603 2267 8000; www.KLIAekspres.com) is the direct non-stop express rail service between the airport and KL City Air Terminal (KLCAT) at Kuala Lumpur's Central Station (journey time: 25 minutes; fare: RM55). KLIA Transit is another high-speed commuter train between the airport and KLCAT, but these trains stop at several intermediate stations along the route (journey time: 35 minutes; fare: RM55).
Bus:Express buses from the airport to KL Sentral station are available (fare: RM10), while local buses are also available to Nilai (fare: RM3) and Banting (fare: RM3.50). The express to KL Sentral leaves from the bus station on the ground floor of Block C, in the short-term car park.
Taxi:Taxis are available from outside the arrivals area. Passengers should buy a coupon at the taxi counters in the arrivals area, and are advised not to use taxis offered by illegal operators.
There are banks, bureaux de change and ATMs dotted throughout the two main terminal buildings.
Free Wi-Fi internet access (for up to three hours) is available throughout Kuala Lumpur International Airport. In addition, there are fixed internet kiosks in several locations. Public telephones can be found in both terminals. A post office is located in the departures area of the Main Terminal.
There is a good selection of places to eat at Kuala Lumpur International Airport. In particular, the Satellite Building boasts a large choice, with cafés and restaurants spread between its various concourses.
Visitors here can choose from a range of shops, including gift retailers, bookshops, fashion boutiques and electronics shops. Duty-free shopping is available in the Satellite Building.
Luggage lockers and trolleys are available for hire. For issues concerning lost property (tel: +603 8776 4312), travellers should contact the nearest information counter for further assistance. A baggage wrapping service also operates in the departures hall of the main building.
Other facilities available at Kuala Lumpur International Airport include nurseries, baby changing facilities and a play area for children. A 24-hour clinic is on hand to deal with medical enquiries, while pharmacies can assist with minor medical issues. There is a quiet/prayer room in the departures area of the Main Terminal, while Muslim prayer rooms can be found in both main terminals. Additionally, a fitness centre with showers, sauna and spa can be found in the on-site Sama Sama Express Hotel (tel: +603 8787 4848; www.samasamaexpress.com) in the Satellite Building.
The Plaza Premium Lounge (tel: +603 8787 2323; www.plaza-ppl.com) is equipped with telephone, fax, internet and videoconferencing facilities, as well as postal and secretarial services – other lounges have more basic facilities. Additionally, the on-site Sama Sama Express Hotel (tel: +603 8787 4848; www.samasamaexpress.com) has a business centre offering fax, photocopying, internet access, workstation hire and secretarial services.
Away from the terminals, the 5-star Sama Sama Hotel (tel: +603 8787 3333; www.samasamahotels.com) houses a wide range of meeting and events facilities.
Facilities for the physically disabled at Kuala Lumpur International Airport include ramps, lifts, wheelchair-accessible toilets and adapted telephones. Reserved car parking spaces are available on level 2 in the covered short-term car park. Any passengers who may require additional assistance are advised to contact their airline before travelling.
There are extensive parking facilities at the airport. Blocks A, B, C and D of the covered short-term car parks are situated near the terminal; there is also an uncovered car park that is connected to the Main Terminal and the Sama Sama Hotel by a courtesy shuttle service.
Car hire operators: Avis, Hertz, Insas, Kasina Baru, Mayflower, Orix and Pantas are represented at the airport, with desks in the arrivals area.