Mexico City Benito Juárez International Airport Guide (MEX)
Code: MEXNo. of terminals: 2 Dialling code: +52
Avenida Capitán Carlos León S/N Col Peñón de los Baños, Delegación Venustiano Carranza, DF CP 15620, Mexico
Mexico City Benito Juárez International Airport is located 13km (8 miles) east of Mexico City.
(55) 2482 2400 or 2424.
One of the busiest airports in Central America, Mexico City Benito Juárez International Airport serves sprawling Mexico City. Our Mexico City Benito Juárez International Airport features details of airport facilities as well as information on transportation and nearby hotels.
The airport is currently running at near full capacity, and there are therefore plans to build a new facility to handle ever-increasing demand. However, a site has still to be chosen – one possibility under consideration is the redevelopment of the existing small Toluca Airport, to the west of the capital.
There are several information desks in the international and domestic areas of the terminals. There is a tourist information office (tel: (55) 2786 9002) in the international arrivals area, which provides information on Mexico City and can help arrange accommodation.
The Air Train shuttle train runs between the two terminals. The transfer time is around 5 minutes and passengers must be in possession of a boarding pass or e-ticket. Minibuses also operate around the airport site.
From central Mexico City, take Avenida Fray Servando eastbound, head north on Avenida Jesus Dalindo y Villa, and merge onto the northbound Boulevard Puerto Aeréo. Turn off at exit 4D and follow Sonora until the terminal.
Metro: The Mexico City Metro (tel: (55) 5709 1133; www.metro.df.gob.mx) is a cheap and quick way to reach the city; the airport metro station is on line 5 of the 11-line network. To reach the airport’s station near Terminal 1, turn left out of the terminal and walk past the car park. For central Mexico City, change at Pantitlán (one stop) for line 1 and travel to Insurgentes (journey time: 15 to 20 minutes; fare: M$3). From Terminal 2, take the shuttle bus directly to Pantitlán station.
Bus: There are regular airport buses to various destinations in and around Mexico City, departing from the arrivals areas of the terminals – ticket desks are located in both terminals. Long-distance buses are also available from outside both terminals.
Shuttle: Minibuses connect to major hotels from Terminal 1. Shuttles are also available on request from Terminal 2.
Taxi: Pre-paid taxi coupons are available from the Transportación Terrestre booths in the baggage reclaim areas. Travellers are strongly advised to take an authorised pre-paid taxi and always lock taxi doors when inside – a full list of authorised providers is available on the airport’s website. Fares to the city centre range from M$300 to M$400, and the trip takes between 40 and 60 minutes.
There are several banks offering bureaux de change facilities, as well as dedicated currency exchange centres in both terminals. ATMs are available 24 hours a day.
Courier services are situated in both terminals. An internet café in located within departure lounge E in Terminal 1, and there are numerous email kiosks at various points within the terminals.
Eateries of all types can be found in both terminals, including fast-food outlets, bars, cafeterias and full-service restaurants. Some outlets are open 24 hours a day.
There is a wide range of shops at the airport, including gift retailers, clothes boutiques and bookshops. In particular, a good selection of duty-free shopping is available in Terminal 1.
Porters are on hand to help with luggage for a tip, and there are also luggage trolleys available for a small fee. Left-luggage lockers are available in both terminals, and a baggage packing service can be found near lounges B and D in Terminal 1. For lost or found items, contact the lost property offices (tel: (55) 2482 2289 for Terminal 1 or 2598 7169 for Terminal 2).
Many airlines and airline lounge card holders provide executive lounges with fax, data port connection, telephone and photocopying services.
Hilton Mexico City Airport Hotel (tel: (55) 5133 0505; www3.hilton.com) at Terminal 1 has a 24-hour business centre and limited meeting space, while the NH Aeropuerto T2 (tel: (55) 5786 5750; www.nh-hotels.com) in Terminal 2 also has business facilities. Small conference and meeting facilities are also available at the nearby Airport Camino Real Hotel (tel: (55) 3003 0033; www.caminoreal.com) and Fiesta Inn Aeropuerto (tel: (55) 5133 6600; www.fiestainn.com).
Mexico City Benito Juárez International Airport is equipped with ramps, lifts and special toilets for travellers with physical disabilities; passengers requiring wheelchairs and special assistance should inform their airline prior to travel. Car parking spaces for disabled passengers are provided in the car parks next to the terminal buildings.
Short- and long-term parking is available in five car parks close to the terminal buildings. These include a covered area at Terminal 1 with around 2,000 spaces.
Car hire companies at Mexico City Benito Juárez International Airport include Alamo, Avis, Budget, Dollar, Europcar, Eurodollar, Gold Car, Hertz, Sixt, Kimcar and National. Each of these providers has desks in the arrivals areas of both terminals.
There is a good selection of hotels at Mexico City Benito Juárez International Airport and additional options in the near vicinity. Hotel reservation services are available at the airport and most hotels offer courtesy shuttle services between the hotel and airport. Our Mexico City Benito Juárez International Airport guide includes the following accommodation options.