Mexico City Benito Juarez International Airport Guide (MEX)
Here you'll find essential information on Benito Juarez International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.
Hilton is to operate a five star hotel near the new Terminal 2, under its Doubletree branding, when the property opens in the autumn of 2011.
There are several information desks in both the international and domestic areas of the terminals. There is a tourist information office (tel: (55) 2786 9002) in lounge B, which provides information on Mexico City and can help arrange accommodation.
A shuttle train runs between the two terminals, transfer time is around 5 minutes.
From central Mexico City, take Fray Servando Avenue northbound, left into Rio Churubusco and follow signs to the airport.
Public Transport
Rail: The metro (tel: (55) 5709 1133; www.metro.df.gob.mx) is cheap and quick but crowded at rush hour. To reach the airport station, marked with a 'M' sign, turn left out of the terminal and walk past the car park; the airport metro station is on line 5. For central Mexico City, change at Pantitlan (one stop) for line 1 and travel to Insurgentes.
Bus: Major hotels run shuttle minibuses from the airport. There are also regular airport buses to various destinations in and around Mexico City, departing from the international section of Terminal 1.
Taxi: Pre-paid taxi tickets are available from Taxi Autorizado in the TransportacionTerrestre (Ground Transportation) booths in baggage reclaim areas. Travellers are strongly advised to take an authorised (white and mustard with an airplane logo), pre-paid taxi and always lock taxi doors when inside.
Terminal facilities
There are several banks offering bureaux de change facilities. ATMs are available 24 hours. There is also a post office located in the Domestic Arrivals area. Mobile phone hire is also available. There is an Internet café in lounge E.
There is a variety of restaurants at the airport, including fast-food outlets, bars and cafeterias. Some outlets are open 24 hours.
There is a wide range of shops, including duty-free arts and handicrafts.
Porters are on hand to help with luggage for a tip. Left luggage lockers are available in both terminals, and a baggage packing service can be found near lounges B and D in Terminal 1. Lost property offices (tel: (55) 2482 2289 (T1) and (55) 2598 7169 (T2)) are located in the Mezzanine Office and banking area respectively.
There is 24-hour medical assistance and pharmacies.
Airport facilities
The Hilton Mexico City Airport Hotel (tel: (55) 5133 0505; www.hilton.com) at Terminal 1 has a business centre, providing secretarial services, Wi-Fi access, fax, printers, Internet access, photocopying, paging equipment hire and courier services. There is also a small meeting room for hire. Conference facilities are also available at the Airport Camino Real Hotel (tel: (55) 3003 0033; www.caminoreal.com). Extensive Meetings and event facilities are offered by the Fiesta Inn Aeropuerto (tel: (55) 5133 6600; website: www.fiestainn.com). Many airlines provide executive lounges, with fax, data port connection, telephone and photocopying.
The airport is equipped with ramps, lifts and wheelchairs for travellers with physical disabilities; passengers requiring wheelchairs and special assistance should inform their airline prior to travel. Car parking spaces for disabled passengers are provided in the car parks next to the terminal buildings.
Short-term and long-term parking (tel: (55) 8895 8160) is available in five car parks, close to the terminal buildings and with parking for almost 5,000 vehicles.
Numerous car hire companies include Alamo, Avis, Budget, Dollar, Europcar, Eurodollar, Gold Car, Hertz, Sixt, Kimcar and National. All have desks in the Arrivals areas of both terminals.
Airport hotels
The Airport Camino Real Hotel is linked to Benito Juárez International Airport by a covered pedestrian bridge and offers a range of accommodation, dining and business options.
Hilton Mexico City Airport Hotel is located inside the terminal, on the third floor of Benito Juárez International Airport
Hilton Mexico City Airport Hotel is located within Benito Juarez International Airport and has its own restaurant, bar, business services and a fitness centre.
The Holiday Inn Mexico Reforma has a range of business and fitness facilities.
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