Mexico travel guide
As spicy as salsa, intoxicating as tequila and surreal as a Frida Kahlo canvas, Mexico fills the senses, energizes the intellect and nourishes the soul. This huge country encompasses epic landscapes; from northern deserts and snowy peaks of the central sierra, to the jungle highlands of southern Chiapas and the beaches of the Yucatán Peninsula.
Pre-Colombian civilisations made their mark with the vast pyramids of Teotihuacán, stunning temples of Chichén Itzá and countless other archaeological wonders. The Spanish heritage has also been well preserved, with charming towns built around shady plazas and whitewashed churches; San Miguel de Allende, Guanajuato and Dolores Hidalgo are treasures of the central Colonial Heartland.
Mexico today is a booming modern economy, led by its gargantuan capital, Mexico City. Once you adjust to the relentless pace of life in this metropolis, you can indulge in world-class museums, dine in exquisite restaurants, cut shapes in clubs and barter at sprawling markets. Beyond the modern cities, lie sleepy villages where age-old customs and ancient beliefs endure. San Cristobal de las Casas is a major hub, ringed by indigenous villages, with churches combining pagan beliefs with Roman Catholicism. Across the country, lively festivals reflect this blending of faiths, most famously at the Day of the Dead ceremony.
For visitors seeking outdoor adventure, Mexico delivers. Nature lovers can go whale watching in Baja California, reef diving off the Yucatán Peninsula and trekking through the jungle to glowing blue lagoons bordering Guatemala. Adrenaline activities are in amply supply too, from canyoning in Veracruz and hang-gliding in Hidalgo to volcano climbing, caving and river rafting.
One of the great joys of a visit to Mexico is its cuisine. Emulated around the world, its crispy tacos, mole sauces and burritos are amongst the mouth-watering specialities on offer. They are best washed down with one of Mexico’s many beers or a shot of mescal if you’re in the party mood, which everyone else here seems to be.
1,964,375 sq km (758,449 sq miles).
128,632,004 (UN estimate 2016).
62 per sq km.
President Andrés Manuel López Obrador since 2018.
President Andrés Manuel López Obrador since 2018.
Coronavirus travel health
Check the latest information on risk from COVID-19 for Mexico on the TravelHealthPro website
See the TravelHealthPro website for further advice on travel abroad and reducing spread of respiratory viruses during the COVID-19 pandemic.
Commercial flights are operating to and from Mexico. Check with your travel company for the latest information.
Entry and borders
See Entry requirements to find out what you will need to do when you arrive in Mexico.
Returning to the UK
Check what you must do to travel abroad and return to England, Scotland, Wales or Northern Ireland.
You are responsible for organising your own COVID-19 test, in line with UK government testing requirements. You should contact local authorities for information on testing facilities (only available in Spanish).
Be prepared for your plans to change
No travel is risk-free during COVID. Countries may further restrict travel or bring in new rules at short notice, for example due to a new COVID-19 variant. Check with your travel company or airline for any transport changes which may delay your journey home.
If you test positive for COVID-19, you may need to stay where you are until you test negative. You may also need to seek treatment there.
Plan ahead and make sure you:
- can access money
- understand what your insurance will cover
- can make arrangements to extend your stay and be away for longer than planned
Travel in Mexico
People should remain at home wherever possible, and particularly the over 60s, those with underlying medical conditions, and pregnant women.
Follow the advice of the local authorities. Individual states in Mexico are imposing additional measures and restrictions. The Mexican government has put into place a traffic light system to manage the easing of restrictions, this varies from state to state; review local government websites for detailed information for where you are.
Local government sites
Individual states in Mexico are imposing additional measures and restrictions; review local government websites (in Spanish) for detailed information for where you are.
Public places and services
Individual states in Mexico are imposing additional measures and restrictions; review local government websites (in Spanish) for detailed information for where you are.
You can find further advice and information on the measures imposed in Mexico City on the Mexico City Government website.
Healthcare in Mexico
If you present symptoms after having entered the country, you should call 800 0044 800. You will be attended by trained personnel of the Ministry of Health.
For specific helplines for the different states in Mexico, see the Mexican Government’s “Direct Line COVID-19” directory.
The app called “COVID-19MX”, created by the Mexican government, allows you to get a health test and locate your nearest medical facilities (including COVID-19 hospitals).
For further information (in Spanish), see the Mexican Ministry of Health website.
If you are in Mexico City, you can also send a free of charge text message saying “covid19” to 51515 (service only available in Spanish).
For contact details for English speaking doctors visit our list of healthcare providers.
Your emotional and mental wellbeing is important. Read guidance on how to look after your mental wellbeing and mental health
View Health for further details on healthcare in Mexico.
COVID-19 vaccines if you live in Mexico
Wherever possible British nationals should aim to be vaccinated in the country where they live. As further information is available about the national vaccination programme, this page will be updated. Sign up to get email notifications.
COVID-19 vaccines for registered residents in Mexico
We will update this page when the Government of Mexico announces new information on the national vaccination programme. You can sign up to get email notifications when this page is updated.
The Mexican national vaccination programme started in December 2020 and is using the AstraZeneca, CanSino, Janssen (Johnson and Johnson) Pfizer-BioNTech, Sinovac and Sputnik V vaccines. The Government of Mexico has stated that British nationals resident in Mexico are eligible for vaccination if they choose to join the programme.
The Mexican authorities have issued the following guidance on how to get a vaccine in Mexico. To register for a vaccine you will need a valid CURP (Mexican National Registration Number), a unique number issued to you when you registered as a resident in Mexico.
If you hold a valid CURP, you can now register to receive the COVID-19 vaccine. Register on the Mexican Ministry of Health vaccination page (in Spanish). Note down your vaccine registry number and wait to be contacted by the local authorities for your vaccination appointment. Due to the high volume of visitors on the website, you may need to try at a different time.
Find out more, including about vaccines that are authorised in the UK or approved by the World Health Organisation, on the COVID-19 vaccines if you live abroad.
If you’re a British national living in Mexico, you should seek medical advice from your local healthcare provider. Information about COVID-19 vaccines used in the national programme where you live, including regulatory status, should be available from local authorities.
For information on financial support you can access whilst abroad, visit our financial assistance guidance.
If you need urgent consular assistance, contact your nearest British embassy, high commission or consulate. All telephone numbers are available 24/7.
Drug-related violence in Mexico has increased over recent years. The violence is concentrated in specific areas, and some regions are almost completely spared. Make sure you research your destination thoroughly.
Outbursts of politically-motivated violence can occur across the country, with a recent increase in the states of Guerrero and Mexico City.
North and west
Many fatalities are suspected gang members killed in turf wars between the different organisations that compete for control of trafficking routes into the US. Drug-related violence is a particular problem in the northern states of Sonora, Chihuahua, Coahuila, Nuevo Leon, Tamaulipas, Sinaloa and Durango. Armed clashes between security forces and drug groups can occur at any time without warning. You should take extreme care outside tourist areas in all of these states.
You should take precautions in the state of Baja California, including Tijuana. There has been a rise in drug-related crime in Baja California Sur, including Los Cabos. You should take extra care when travelling to these areas.
You should take care when travelling to Ciudad Juarez or other cities in Northern States. Travel during daylight hours when possible, inform relatives or friends of your travel plans and use reputable hotels only.
There have been reports of increased security incidents in the states of Tabasco and Veracruz. There has been a recent increase in violence in the State of Veracruz, including the city of Veracruz. Illegal roadblocks have also been reported more frequently. You should take extreme care.
There have been reports of increased security incidents and drug-related violence in the state of Guanajuato. On 1st July 2020, 26 people were killed in the city of Irapuato. The majority of attacks have been attributed to organised crime. You should be extra vigilant in Guanajuato and surrounding areas.
Criminal activity is also a problem in the State of Mexico (Estado de México). You should take care when travelling through the state, as well as outside of tourist areas. There have been reports of armed robbery on public transport and vehicle theft on the highway. Petty crime is also common throughout the state.
West and south
Illegal roadblocks have been reported more frequently, particularly in the states of Guerrero, Michoacán, Oaxaca and Chiapas. If you’re driving in these states, travel during daylight hours and use toll roads where possible, although you may still encounter disruptions.
Drug-related violence is a problem in Guerrero, Jalisco and Nayarit. Chiapas has also seen an increase in conflict between vigilante groups and the local interim government. There have also been recent reports of clashes between cartels and local police in Michoacán and Colima. In early 2020, two butterfly activists were found dead in the Monarch butterfly reserve in Michoacán.
See the main tourist destinations section below for further details on tourist areas.
Main tourist destinations
The Mexican government makes efforts to protect major tourist destinations like Cancun, Playa del Carmen, Cozumel, Los Cabos, Puerto Vallarta and Nuevo Vallarta. These areas have mostly not seen the levels of drug-related violence and crime experienced elsewhere in Mexico. However, since 2017 there have been a number of reported shooting incidents and other incidents of violence in these areas, including in locations popular with tourists. There is currently an increased police presence in the Cancun area, including in the hotel zone. While tourists have not been the target of such incidents, anyone in the vicinity of an incident could be affected.
If you’re visiting any of these areas, you should monitor local advice, remain vigilant and follow the advice of the local authorities and your tour operator.
There have been several instances of armed crime both within and outside tourist areas in Acapulco. If possible, travel by air if you’re visiting a major tourist destination in Guerrero. Due to an increase in violent crime in recent months, you should be extra vigilant in Acapulco and surrounding areas.
Crime and violence are serious problems in Mexico and the security situation can pose a risk for foreigners. Many Mexican and foreign businesses choose to hire private security. You should research your destination thoroughly and only travel during daylight hours when possible. Monitor local media and inform trusted contacts of your travel plans.
If you’re the victim of a crime and wish to report the incident, you should do so immediately to the nearest branch of the state prosecutor’s office (Agencia del Ministerio Público). No criminal investigation is possible without a formal complaint to Mexican authorities. Complaints must be made in person before leaving Mexico.
The emergency number in Mexico is 911. You can also download the 911 CDMX app (for Mexico City) or the Guest Assist App (for Quintana Roo).
To contact Mexico City’s Tourist Police, you can either call them on (0052) 55 5207 4155 or you can whatsapp them on (0052) 55 4891 1166.
The Mexico City Command and Control Centre (Centro de Atención a Emergencias y Proteción Ciudadana de la Ciudad de México) has information and advice in Spanish on safety in Mexico City.
Public transport and driving
When driving, avoid isolated roads and use toll roads (‘cuotas’) whenever possible. Keep car doors locked and windows closed, especially at traffic lights. There have been a number of violent car-jackings and robberies along the Pacific Highway and you should be careful when travelling on this route. Those travelling in large camper vans or sports utility vehicles (SUVs) have been targeted in the past. If you suspect you’re being followed or watched, drive to a police station or other safe place.
Be particularly alert on public transport, at airports and in bus stations. Theft on buses is common so keep an eye on your belongings at all times. Buses have also been hijacked in conflict areas. Where possible, travel on first-class buses using toll roads, which have a lower rate of incidents than second and third class buses travelling on the less secure free (‘libre’) roads. Most first-class bus companies perform security checks when passengers board the bus.
Passengers have been robbed and assaulted by unlicensed taxi drivers including in Mexico City. In Mexico City, use the better regulated ‘sitio’ taxis from authorised cab ranks or ask your hotel concierge to order you a taxi. At airports, use only authorised pre-paid airport taxi services.
Women travelling alone should be particularly alert when travelling on public transport.
Street crime is a serious problem in major cities and tourist resort areas. Pick-pocketing is common on the Mexico City Metro. Dress down and avoid wearing expensive jewellery or watches. Limit the amount of cash or credit/debit cards you carry with you. Keep a close watch on briefcases and luggage, even in apparently secure places like the lobby of your hotel.
Take care when withdrawing money from ATMs or exchanging money at bureaux de change. It’s generally safer to use ATMs during daylight hours and inside shops or malls.
Be wary of people presenting themselves as police officers trying to fine or arrest you for no apparent reason. If in doubt, ask for identification and if possible note the officer’s name, badge number, and patrol car number.
Don’t leave food and drinks unattended in bars and restaurants. Travellers have been robbed or assaulted after being drugged. There have also been reports of tainted alcohol causing illness or blackouts. If you have any concerns, seek advice from your tour operator or the local authorities.
Several serious sexual offences have also occurred in tourist areas outside of Mexico City. Take care even in areas close to hotels, and especially after dark.
Scams and virtual kidnapping
Foreign visitors and residents may be targeted by scam artists. Be wary of strangers approaching you or contacting you by phone asking for personal information or financial help. If you or your relatives or friends are asked to transfer money to Mexico, make absolutely sure that it is not part of a scam and that you have properly checked with the person receiving the money that they are requesting it.
The most common scam involves criminals phoning, acting as a distressed member of your family, or an employee, claiming to be kidnapped and demanding money for their release. Thieves may also deceive the family by assuring them that their relative is being detained. If you are threatened over the phone, the recommendation is to hang up and authenticate the safety of your family member or employee.
Tourists have reported that some police officers have extorted money from them, for alleged minor offences or traffic violations. Travellers driving rental cars have also been targeted. If this occurs, do not hand over money or your passport, ask for the officer’s name, badge and patrol car number and ask for a copy of the written fine, which is payable at a later date.
Short-term opportunistic kidnapping - called ‘express kidnapping’ - can occur, particularly in urban areas. Victims are forced to withdraw funds from credit or debit cards at a cash point to secure their release. Where victims have friends or relatives living locally, a ransom may be demanded from them. You should comply with requests and not attempt to resist such attacks.
Longer-term kidnapping for financial gain also occurs, and there have been allegations of police officers being involved. Be discreet about discussing your financial or business affairs in places where you may be overheard by others.
You can drive in Mexico using a UK licence or an International Driving Permit. Driving standards are very different from the UK. Roads can be pot-holed. Be prepared to stop unexpectedly and beware of vehicles moving slowly, changing lane without indicating and going through red lights. Many local drivers don’t have any form of car insurance.
To reduce air pollution, Mexico City and some other parts of the country have introduced restrictions on driving. Cars may be forbidden from entering certain areas on particular days, based on their number plates. These regulations are strictly enforced and offenders face heavy fines and temporary confiscation of their vehicle. This only applies to older vehicles and not to newer models which are often used for car hire. Please double check with your car hire company directly.
There is an additional driving restriction in Mexico City, where vehicles without registration plates from the State of Mexico (Estado de Mexico) or Mexico City are not allowed to enter Mexico City from Monday to Friday between 5:00am and 11:00am, and Saturday between 5:00am and 10:00pm. If air pollution is high, generally between February and June, further driving restrictions may apply.
In remote areas, you may come across unofficial roadblocks, including on main roads, manned by local groups seeking money for an unofficial local toll.
If you take part in adventurous sports (including paragliding, skydiving, scuba diving and jet-skiing), make sure adequate safety precautions are in place. Equipment may not meet UK safety and insurance standards. Only use reputable operators, and satisfy yourself that the company is using the most up-to-date equipment and safety features, and that they are fully licensed and insured. Check that you’re covered by your travel insurance for all the activities you want to undertake. British nationals have been injured and in some cases killed participating in extreme sports.
Shark attacks are relatively rare in Mexico, but you should take care particularly when surfing, research the local area and follow the advice of the local authorities.
Crocodiles are present in Mexico, most commonly in lagoons and coastal areas. Sightings have been reported near tourist areas, including Cancun and resorts on the Pacific coast. There are signs warning about crocodiles around many lagoons in these areas. Respect the warnings and don’t walk too close to the water. Tourists have been seriously injured in crocodile attacks in the past.
In some hotels, balcony balustrades may not be as high as you expect and there could be a risk of falling.
Mexico has an established multiparty democracy. Political demonstrations are common in Mexico City and can occur across the country. These can be tense and confrontational and could potentially turn violent. Onlookers can be quickly drawn in. You should monitor local media and avoid all demonstrations.
The Mexican constitution prohibits political activities by foreigners. Participation in demonstrations may result in detention and deportation.
Although there’s no recent history of terrorism in Mexico, attacks can’t be ruled out.
There’s a heightened threat of terrorist attack globally against UK interests and British nationals, from groups or individuals motivated by the conflict in Iraq and Syria. You should be vigilant at this time.
The Mexican Police have the authority to ask for proof of legal status in Mexico and, on occasion, have detained British nationals without documents. You should carry photocopies of the relevant pages of your passport and of the stamped ‘Forma Migratoria Múltiple’ (FMM) given to you on arrival in Mexico at all times. If you’re a resident you may be asked to provide your residency card issued by the Mexican government.
If you’re travelling between states or near international borders, you may be stopped by Mexican immigration authorities for immigration checks. You’ll need to be able to provide your passport and FMM slip. Copies are not accepted. If you’re unable to produce these documents, you may be detained, held at an immigration holding centre, and ultimately deported.
Don’t become involved with drugs of any kind. Penalties for drug offences are severe. Convictions carry sentences of up to 25 years.
Although civil unions between same-sex partners are now legal in Mexico City and the state of Coahuila, homosexuality in Mexico is generally tolerated, rather than accepted. Public displays of affection between same sex couples may be frowned upon. See our information and advice page for the LGBT community before you travel.
Mexican law on surrogacy is under development. Assisted human reproduction, including surrogacy, might only be recognised in some Mexican states. If you’re considering a surrogacy arrangement in Mexico, you should familiarise yourself with the relevant laws and regulations and make sure you’ll meet all legal requirements to take the newborn child out of Mexico before you start the process. You should seek independent legal advice before entering into any surrogacy arrangement. For more information see our guidance on surrogacy overseas.
If you require more information on procedures, local laws, development of current events or social services you can contact LOCATEL at 5658 1111. They have English-speaking staff available.
This page reflects the UK government’s understanding of current rules for people travelling on a full ‘British Citizen’ passport, for the most common types of travel.
The authorities in Mexico set and enforce entry rules. For further information contact the embassy, high commission or consulate of the country or territory you’re travelling to. You should also consider checking with your transport provider or travel company to make sure your passport and other travel documents meet their requirements.
Entry rules in response to coronavirus (COVID-19)
It is mandatory to register on the Mexico Vuela Seguro Platform before boarding your flight to Mexico, and to show the QR code upon arrival at the airport.
Entry to Mexico from the United States
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the border.
Testing / screening on arrival
If you present symptoms of COVID-19 upon arrival at an airport in Mexico, you should ask for the International Health Team (“Sanidad Internacional”). Upon your arrival in Mexico, you will be asked to fill out a Health Questionnaire. This document is available in Spanish and English.
Regular entry requirements
If you’re visiting Mexico as a tourist you don’t need a visa, but you’ll need to complete an immigration form and have this with you when you enter and leave Mexico.
You can get an immigration form either when you arrive (forms are available at border crossings or on-board flights to Mexico) or online in advance from the National Institute of Immigration website. Due to the requirements of the online system, the advance option is only possible if your passport is valid for at least 6 months from your intended date of entry to Mexico.
You need an immigration form to leave the country. If you lose your immigration form you can get it replaced at the immigration office at any international airport in Mexico. The cost of a replacement is $500 Mexican Pesos, which is payable at a bank.
There have been reports of bogus immigration officers operating within international airports. You should always refuse offers of help and head directly to the immigration office.
If you’re crossing the border into Mexico from the US, there may not be an immigration officer at the port of entry. If not, you’ll need to identify the nearest immigration office and clear your immigration status before you continue your journey into Mexico. The immigration office can usually be found close to the border area, and customs officials at the border should be able to tell you where to find it. If you fail to clear immigration at this point, it is often more complicated to do so once you have left the border area.
Employment, voluntary work, research and eco activities
Tourists are not allowed to undertake voluntary (including human rights) work, or activity, or any form of paid employment. If you wish to carry out this type of work, you must get the correct visa from the Mexican Embassy before you travel.
You may need a visa to undertake certain adventure or eco-tourism activities like caving, potholing or entomology, especially if they involve any scientific or technological research. The Mexican authorities may define scientific or technological research activities far more broadly than other countries. If you’re in any doubt, check with the Mexican Embassy in London well in advance of your visit and ask for written confirmation if necessary.
It is no longer possible to switch immigration status in-country. You can’t enter Mexico on a tourist visa and then change it for a work visa. You must apply at the Mexican Consulate of your normal place of residence in plenty of time before you are due to travel.
Proof of accommodation and onward travel
Immigration officials at the port of entry may ask to see proof of your departure plans from Mexico before allowing you entry to the country. They can also ask to see proof of your booked accommodation, as well as funds to cover your intended stay while in Mexico.
If you have been invited to stay in someone’s home, immigration officials may also ask for a “letter of invitation” from the person you are visiting. This should include as much information as possible, including the host and traveller’s full names and contact details, address while in Mexico and reason for visit.
Your passport should be valid for the proposed duration of your stay in Mexico.
Customs and border control
You must fill in an online form prior to travelling to Mexico if you have any goods to declare. If you do not declare goods, these may be seized and you may be fined. For information on restricted goods and how to declare goods, you should read the guidance from the Mexican government
Travelling with children
The Mexican authorities have suspended the rules which came into effect in May 2011 requiring children under 18 years of age travelling alone, or accompanied by an adult who is not the parent or legal guardian, to apply for a special permit to leave the country. These rules now only apply to Mexican nationals or foreigners with dual Mexican nationality. The accompanying adult may, however, be asked to provide evidence of his or her relationship with the child.
Although there is currently no specific requirement for authorisation by an absent parent, single parents who are not, or who appear not to be, the child’s parent (eg if they have a different family name) may be asked to show evidence of their relationship with the child and the reason why they are travelling with the child. This evidence could include a birth or adoption certificate, divorce or marriage certificates, or a Parental Responsibility Order.
Travelling to Mexico via the US
If you’re travelling to Mexico via the US, even if you’re only transiting, check the US entry requirements with the US Embassy in London. If you don’t have the correct authorisation you will not be allowed to travel to or transit through the US.
Further information can be found on travel advice for the USA.
You may need to pay a departure tax when leaving Mexico by air or land. The cost can vary and some airports or border crossings only accept payment in cash. Most airlines include the cost within the ticket price. If in doubt, check with your airline or tour operator.
Entry tax for the State of Quintana Roo
As of 1 April 2021, the State of Quintana Roo charges a tax for all tourists visiting the state. Tourists can make the payment before or during their stay. Proof of payment must be presented at the airport prior to departure. The payment can be made on the VISITAX web portal, available in English. Assistance with the web portal is also available at Cancun Airport.
Importing meat or dairy products
You can’t bring meat or dairy products into Mexico from the EU.
UK Emergency Travel Documents
UK Emergency Travel Documents (ETDs) should be valid for a minimum period of 6 months from the date of entry into Mexico and are accepted for entry, airside transit and exit from Mexico. All tourists, including holders of ETDs will need an immigration form to leave the country. If you lose your immigration form you can get it replaced at the immigration office at any international airport in Mexico.
Check the latest information on risk from COVID-19 for Mexico on the TravelHealthPro website
See the healthcare information in the Coronavirus section for information on what to do if you think you have coronavirus while in Mexico.
At least 8 weeks before your trip, check the latest country-specific health advice from the National Travel Health Network and Centre (NaTHNaC) on the TravelHealthPro website. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. Guidance is also available from NHS (Scotland) on the FitForTravel website.
General information on travel vaccinations and a travel health checklist is available on the NHS website. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while you’re abroad.
The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. If you’re travelling with prescription or over-the-counter medicine, read this guidance from NaTHNaC on best practice when travelling with medicines. For further information on the legal status of a specific medicine, you’ll need to contact the embassy, high commission or consulate of the country or territory you’re travelling to.
While travel can be enjoyable, it can sometimes be challenging. There are clear links between mental and physical health, so looking after yourself during travel and when abroad is important. Information on travelling with mental health conditions is available in our guidance page. Further information is also available from the National Travel Health Network and Centre (NaTHNaC).
UK health authorities have classified Mexico as having a risk of Zika virus transmission. For more information and advice, visit the National Travel Health Network and Centre website.
On arrival in Mexico City and other high altitude areas, you may feel a lack of energy, shortness of breath or headaches. This NaTHNaC factsheet includes advice on how to reduce the risk of altitude sickness and what to do if you develop symptoms.
High levels of air pollution can occur in Mexico City and may aggravate heart, lung or respiratory conditions. Children, the elderly and those with pre-existing medical conditions may be especially affected. You can check the pollution index levels for many cities in real time.
Drink only boiled or bottled water and avoid ice in drinks.
In the last 3 years there has been an increase in reported cases of a food and water bug, cyclospora, affecting travellers returning from Mexico, particularly from the Riviera Maya region between the months of May and June. You should follow the advice of the National Travel Health Network and Centre.
Local medical care
Not all hospitals will agree to deal directly with medical insurance companies. You should be prepared to pay for treatment yourself up front and then seek a refund. Make sure you have adequate travel health insurance and accessible funds to cover the cost of any medical treatment abroad and repatriation.
Cases of Chikungunya virus have been confirmed in Mexico. For more details about this outbreak, see the website of the National Health Network and Centre. You should take steps to avoid being bitten by mosquitoes.
If you need emergency medical assistance during your trip, dial 911 and ask for an ambulance. In Mexico City, you can also use the emergency buttons on CCTV cameras visible across the city which will immediately connect you to the emergency services. You should contact your insurance/medical assistance company promptly if you are referred to a medical facility for treatment.
Many pharmacies in large cities provide 24/7 service, as well as home deliveries of medication. Any prescription issued outside of Mexico will require a translation into Spanish. It is ultimately up to the individual local pharmacy whether they will accept a foreign prescription or not. However, many pharmacies in Mexico also have an onsite GP who can assess a patient and prescribe medication if required.
The hurricane season in Mexico normally runs from June to November and can affect both the Pacific and Atlantic coasts. Be aware that effects of tropical storms and hurricanes can span hundreds of miles from the centre of the storm, causing flooding, landslides and disruption to local services, including transport.
Monitor local and international weather updates from the US National Hurricane Center and check with the local authorities or your tour operator for any changes to your travel plans.
See our tropical cyclones page for information and advice about what to do if you’re caught up in a storm.
Most of Mexico is occasionally subject to earthquakes. Tremors occur regularly, particularly in the states of Oaxaca and Guerrero.
If you’re travelling in Mexico City you can download the 911 CDMX app, which warns you an earthquake will happen 60 seconds before the movement starts. Although these alarms are very useful, they can’t detect every kind of earthquake there can be.
The Popocatepetl and Colima volcanoes are active and closed to the public. There are danger zones around both volcanoes, the size of which can change depending on the current level of activity. The latest information on the current status of the Colima volcano can be found on the website of the University of Colima’s Volcano Observatory. For updates on the Popocatepetl volcano, visit the website of the Mexican Disaster Prevention Centre.
The local currency is the Mexican Nuevo Peso, known colloquially as ‘Peso’. It’s easier to exchange US dollar travellers’ cheques and notes into local currency than Sterling. UK debit and credit cards are widely accepted for payment and in ATMs. It’s not usually possible to exchange cash at hotel receptions - this can only be done at banks and bureaux de change.
Foreign nationals have been caught up in property scams. Before making financial commitments and buying property in Mexico, you should seek independent qualified legal advice.
If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission. If you need urgent help because something has happened to a friend or relative abroad, contact the Foreign, Commonwealth & Development Office (FCDO) in London on 020 7008 5000 (24 hours).
Foreign travel checklist
Read our foreign travel checklist to help you plan for your trip abroad and stay safe while you’re there.
The FCDO travel advice helps you make your own decisions about foreign travel. Your safety is our main concern, but we can’t provide tailored advice for individual trips. If you’re concerned about whether or not it’s safe for you to travel, you should read the travel advice for the country or territory you’re travelling to, together with information from other sources you’ve identified, before making your own decision on whether to travel. Only you can decide whether it’s safe for you to travel.
When we judge the level of risk to British nationals in a particular place has become unacceptably high, we’ll state on the travel advice page for that country or territory that we advise against all or all but essential travel. Read more about how the FCDO assesses and categorises risk in foreign travel advice.
Our crisis overseas page suggests additional things you can do before and during foreign travel to help you stay safe.
Refunds and cancellations
If you wish to cancel or change a holiday that you’ve booked, you should contact your travel company. The question of refunds and cancellations is a matter for you and your travel company. Travel companies make their own decisions about whether or not to offer customers a refund. Many of them use our travel advice to help them reach these decisions, but we do not instruct travel companies on when they can or can’t offer a refund to their customers.
For more information about your rights if you wish to cancel a holiday, visit the Citizen’s Advice Bureau website. For help resolving problems with a flight booking, visit the website of the Civil Aviation Authority. For questions about travel insurance, contact your insurance provider and if you’re not happy with their response, you can complain to the Financial Ombudsman Service.
Registering your travel details with us
We’re no longer asking people to register with us before travel. Our foreign travel checklist and crisis overseas page suggest things you can do before and during foreign travel to plan your trip and stay safe.
Previous versions of FCDO travel advice
If you’re looking for a previous version of the FCDO travel advice, visit the National Archives website. Versions prior to 2 September 2020 will be archived as FCO travel advice. If you can’t find the page you’re looking for there, send the Travel Advice Team a request.
If you’re a British national and you have a question about travelling abroad that isn’t covered in our foreign travel advice or elsewhere on GOV.UK, you can submit an enquiry.We’re not able to provide tailored advice for specific trips.