About Ottawa International Airport (YOW)

Also referred to as Macdonald-Cartier International Airport, Ottawa International Airport serves the capital city of Canada and its surrounding region in southern Ontario. Our Ottawa International Airport guide includes information on terminal facilities, public transport access, and nearby accommodation options.

Information:

Information telephones are distributed throughout the terminal building, and there is a transportation and information desk in Arrivals. English and French are spoken.

Website:

Driving directions:

From central Ottawa, take Bronson Avenue southwards from Queensway (Trans-Canada Highway 417). Bronson Avenue leads directly to Airport Parkway. The total drive time from Ottawa to the airport is approximately 20 minutes.

Public Transport

Public transport road:

Bus:OC Transpo (tel: +1 613 741 4390;www.octranspo.com) bus 97 runs at regular intervals from Ottawa International Airport to central Ottawa (journey time: 30 minutes; fare C$3.65). Tickets can be obtained at the Ground Transportation Desk in Arrivals on level 1.

Taxi:Taxis are available outside Arrivals and can also be pre-booked (tel:+1 613 523 1234). The journey time to the city is about 20 minutes, and the fare is approximately C$35, depending on traffic conditions.

Terminal facilities

Money:

ATMs can be found on all levels of the terminal building, and bureaux de change kiosks are located on levels 1 and 2.

Food:

There is a food court in the public area of level 3, which houses a range of cafés and restaurants. A number of other eateries, snack outlets, and bars are located beyond security, on level 2.

Shopping:

There is a good choice of shops at Ottawa International Airport, offering local products, gifts, electronics, fashion, jewellery and other goods. The majority can be found in Departures on level 2, where there is also duty-free shopping.

Luggage:

A 24-hour luggage storage service (tel: +1 613 523 8880) is available on level 1 (Arrivals), where there is also a lost property office (tel: +1 613 248 2054).

Other:

There is a 24-hour multifaith chapel on level 1 Arrivals. A shoeshine service is available at the airport, along with a cloakroom.

Airport facilities

Conference and business:

The airport has four meeting rooms with capacity for up to 16 people. These are available for half- or full-day hire (tel: +1 613 248 2100). More extensive meeting and conference facilities are available at the nearby Southway Hotel and Conference Centre (tel: +1 613 737 0811;www.southway.com). There are also two dedicated lounges at the airport for airline club members.

Communication Facilities:

Free Wi-Fi internet access is available throughout Ottawa International Airport, and there are also internet kiosks. Public telephones can be found at various locations within the terminal building.

Disabled facilities:

The three levels of the terminal building are connected by lifts. Among the facilities for physically disabled travellers are accessible toilets, TTY telephones and a pet relief area (for guide dogs) at the south end of the terminal. Accessible vehicles are available from some of the car hire companies located at the airport, and there are designated car parking spaces for disabled badge holders. Any passengers who may require additional assistance are advised to contact their airline before travelling.

Car parking:

Short- and medium-term parking is offered in the main car park, which is a two-minute walk from the terminal at the southern end of the airport. Long-term parking is provided a little further from the terminal building. There is also a free waiting area for drivers collecting passengers. Further parking information is available from the Ground Transportation Desk (tel: +1 613 248 2161).

Car rental:

Car hire companies at Ottawa International Airport include: Avis, Budget, Enterprise, Hertz and National/Alamo. The car hire facilities are located within the short-stay car parking complex.