Foreign travel advice

Indonesia

Summary

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The Foreign and Commonwealth Office (FCO) advise against all travel to:

  • within 4 kilometres of the Mount Agung crater in east Bali
  • within 7 kilometres of the Mount Sinabung crater in Kalo Regency, North Sumatra

These are exclusion zones put in place by the local authorities due to ongoing volcanic activity. If you’re in either exclusion zone, you should leave immediately.

The FCO advise against all but essential travel to:

  • the city of Palu and the districts of Donggala, Mamuju Utara, Sigi and Parigi Moutong in Central Sulawesi, following a 7.4 magnitude earthquake and tsunami on 28 September 2018

A 7.4 magnitude earthquake and tsunami hit Central Sulawesi on 28 September 2018, affecting the Donggala, Palu, Mamuju, Utara, Sigi and Parigi Moutong regions and causing a significant number of casualties and widespread damage. Communications, water and electricity supplies, buildings and transport infrastructure were all severely damaged. Information and advice on safety considerations in an active earthquake zone is available from the International Rescue Corps. If you have essential upcoming travel in these areas or plan to travel for non-essential reasons against FCO advice, you should plan your journey very carefully, have robust contingency plans in place and check with your travel insurance provider.

There were a series of major earthquakes and a significant number of aftershocks to the north-east of the island of Lombok in late July, August and September 2018. The earthquakes resulted in over 500 deaths and significant damage to buildings and infrastructure, most severely in northern and western areas of Lombok, north of the capital Mataram.

The Gili Islands (Gili Trewangan, Gili Meno and Gili Air) were also significantly affected by the earthquakes. However, they have recovered rapidly, with utilities and transport connections restored.

The FCO no longer advise against all but essential travel to these areas. However, if travelling to Lombok or the islands you should exercise caution, particularly around damaged buildings.

There are many active volcanoes in Indonesia, any of which can erupt with little or no warning. This often results in the evacuation of villages within a 3 to 7 kilometre radius and disruption to air travel in the wider region. In the past, repeated eruptions have caused destruction and fatalities. Check media reports before travelling to areas that are prone to volcanic activity. The local alert level may change at short notice. Take extra care and follow the advice of local authorities, including respecting any exclusion zones.

Terrorists are very likely to try to carry out attacks in Indonesia. Terrorist groups continue to plan attacks and have the capacity and intent to carry out these attacks at anytime and anywhere in the country. Types of attacks have included suicide bombing and small-arms fire, targeting public and crowded places. Be vigilant and take care at all times.

On 13 May 2018 there were explosions outside 3 churches in Surabaya in East Java, and on 14 May there was an explosion at a security post of the city’s police headquarters. Both of these incidents resulted in a number of deaths and casualties.

You should exercise caution when travelling to Aceh, Central Sulawesi Province (especially Palu, Poso and Tentena), Maluku Province (especially Ambon), Papua and West Papua Province due to potential for violence or violent conflict.

Around 360,000 British nationals visit Indonesia every year. Most visits are trouble free.

UK health authorities have classified Indonesia as having a risk of Zika virus transmission. For more information and advice visit the National Travel Health Network and Centre website for travel to Indonesia - including Bali, for travel to Indonesia - Borneo.

Possession, trafficking and manufacture of drugs are serious offences in Indonesia. Some offences carry the death penalty. Don’t get involved.

There have been a number of deaths and cases of serious illness of tourists in Indonesia, caused by drinking alcoholic drinks contaminated with methanol.

To contact the emergency services call 111 or 112 (police), 118 or 119 (ambulance and rescue) or 113 (fire).

To contact the tourist police in Bali call 0361 7540599 or 0361 224111. To contact the tourist police in Jakarta call 021 526 4073.

If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission.

The Overseas Business Risk service offers information and advice for British companies operating overseas on how to manage political, economic, and business security-related risks.

Safety and security

Crime

Be aware of the risk of street crime and pick-pocketing, particularly in busy tourist areas in Bali, where there have been reports of bag-snatching. Take sensible measures to protect yourself and your belongings. Avoid having bags obviously on show and carry only essential items. Take particular care of your passport and bank cards and avoid travelling around alone.

Credit card fraud is common. Don’t lose sight of your card during transactions. Criminals sometimes place a fake telephone number on ATMs advising customers to report problems. Customers dialling the number are asked for their PIN and their card is then retained within the machine.

Beware of thieves on public transport. If you’re travelling by car keep doors locked at all times. Only book taxis with a reputable firm. You can ask your hotel to book one for you, or use taxis from Bluebird, Silverbird or Express groups. These are widely available at hotels and shopping malls in central Jakarta and at Soekarno-Hatta International Airport. Take care to distinguish Bluebird and Silverbird vehicles from ‘lookalike’ competitors. Don’t use unlicensed taxi drivers at the airport or anywhere else. Their vehicles are usually in poor condition, unmetered and don’t have a dashboard identity licence. They have been known to charge extortionate fares and to rob passengers.

Alcohol and drugs

Drinks served in bars can be stronger than those in the UK. In some cases, over drinking and taking drugs has resulted in accidents, injuries, robbery, assaults and lost travel documents and some British nationals have suffered psychiatric problems caused by alcohol, drugs and a lack of sleep. You should drink responsibly and be aware of your limits.

Drink spiking

There have been reports of sexual assaults and drink spiking in Bali, Lombok and the Gili Islands. Make sure drinks are prepared in your sight and be careful about accepting drinks from strangers at clubs and parties, or leaving drinks unattended. Tourists have also been robbed after taking visitors to their hotel rooms, and in some cases have found that their drinks were drugged.

Methanol poisoning

There have been a number of deaths and cases of serious illness of locals and foreigners in Indonesia caused by drinking alcoholic drinks contaminated with methanol. These cases have occurred in bars, shops and hotels in popular tourist areas like Bali, Lombok, the Gili Islands and Sumatra. Criminal gangs have been reported to manufacture counterfeit replicas of well-known brands of alcohol containing high amounts of methanol. Take extreme care when buying spirit-based drinks, as bottles may appear to be genuine when they’re not.

There have also been cases of methanol poisoning from drinking adulterated arak/arrack, a local rice or palm liquor.

If you or someone you’re travelling with show signs of alcohol induced methanol poisoning or drink-spiking, seek immediate medical attention.

Local travel

Use a reliable and reputable guide for any adventure trips, otherwise you may have difficulties with local authorities if you need their help. For longer journeys, notify friends of your travel plans, contact them on arrival and where possible travel in convoy/with others. Always carry a reliable means of communication with you.

Central Sulawesi Province

The political situation in Central Sulawesi Province is unsettled. Take particular care in Palu, Poso and Tentena and be alert to the potential for politically-motivated violence.

Maluku Province

Maluku Province has experienced unrest and violence between different religious and tribal groups. Take particular care in Ambon, including Haruku Island (Pulau Haruku).

Aceh

Aceh has emerged from a long period of internal conflict. Although violence against foreigners is rare, a British national was abducted in June 2013 and there were three separate incidents in November 2009 targeting foreigners. There have been reports of Shari’a (religious) police harassing foreigners.

Be alert to the risk of politically-motivated violence and take particular care in remote areas. Sharia law is in force, visitors should be particularly careful not to offend local religious sensitivities (eg not drinking alcohol, not gambling, avoid wearing tight fitting or revealing clothing). Keep up to date with local developments and avoid large crowds, especially political rallies.

Papua and West Papua

Political tensions in Papua province have given rise to occasional violence and armed attacks between Free Papua Movement (OPM) and the Indonesian authorities, particularly in the Central Highlands area around Puncak Jaya (including Wamena), but also including in Jayapura, Abepura, and Sentani on the north coast, and Timika town on the south coast.

Clashes in previous years have at times resulted in civilian deaths. If you’re travelling in the region, you should exercise extreme caution. Papuan separatists have kidnapped foreigners in the past. There is a heavy security presence in some areas, especially along the border with Papua New Guinea.

Political tensions have also given rise to occasional mass demonstrations in cities in Papua.

Should you need medical attention, there are limited hospital facilities in Papua and West Papua provinces and the likely destination for a medical emergency is Darwin, Australia.

The situation in West Papua province is calmer although there remains the possibility of unrest. Monitor the situation and be alert to changing circumstances.

Road travel

You can’t drive in Indonesia using a UK driving licence. You can drive using an International Driving Permit issued in Indonesia. International Driving Permits issued in the UK may need to be endorsed by the Indonesian licensing office in Jakarta. Before driving, riding or hiring any type of vehicle, ensure that you have the appropriate licence to do so, and check with your travel insurance company to confirm that you’re covered.

Traffic discipline is very poor. Foreigners involved in even minor traffic violations or accidents may be vulnerable to exploitation. Consider employing a private driver or hiring a car with a driver. Some multinational companies don’t allow their expatriate staff to drive in Indonesia. Make sure you wear a helmet if you’re riding a motorbike or moped.

If you’re involved in an accident or breakdown, make sure someone remains with your vehicle. If you have any concerns for your security, move to another location safely. You should make yourself available for questioning by the police if requested to do so.

Air travel

The FCO can’t offer advice on the safety of individual airlines, but the International Air Transport Association publishes a list of registered airlines that have been audited and found to meet a number of operational safety standards and recommended practices. This list is not exhaustive and the absence of an airline from this list doesn’t necessarily mean that it is unsafe.

On 29 October 2018, a Lion Air domestic flight from Jakarta to Pangkal Pinang crashed into the Kawarang Sea shortly after take-off. There are no indications of any survivors, and the cause of the crash is unknown at this stage. The British Embassy is in touch with the local authorities and is closely monitoring the situation.

A list of recent incidents and accidents can be found on the website of the Aviation Safety network.

Sea travel

Travelling by boat or ferry can be dangerous as the sea conditions can change rapidly, vessels can be crowded, overloaded, poorly maintained and safety standards vary between providers. In 2017, the Indonesian Search and Rescue Agency recorded 1,687 boat accidents (of which 76 were in Bali and Lombok), resulting in many injuries and 680 deaths. Make sure you’re satisfied with safety standards before travelling, including availability of safety equipment and life-jackets. Life-jackets suitable for children aren’t always available and you should consider bringing your own. Avoid travelling after dark unless you’re satisfied the vessel is suitably equipped.

There have been attacks against ships in and around the waters of Indonesia. Mariners should be vigilant, reduce opportunities for theft, establish secure areas on board and report all incidents to the coastal and flag state authorities.

Political situation

The overall political situation is stable, but internal developments, such as elections, and external developments, including in the Middle East, can trigger public protests or unrest. You should avoid all protests, demonstrations and political rallies as they could turn violent with little notice.

Terrorism

Terrorists are very likely to try to carry out attacks in Indonesia. Terrorist groups have the capacity and intent to carry out attacks at anytime and anywhere in the country. Types of attacks have included suicide bombings and small-arms fire, targeting public and crowded places.

The threat from Islamist extremism remains high, though the Indonesian authorities continue to disrupt attack planning, including arresting alleged terrorists reportedly in the advanced stages of preparation.

On 14 May 2018 there was an explosion at a security post of police headquarters in Surabaya, causing a number of deaths and casualties.

On 13 May 2018 there were explosions at three churches in Surabaya in East Java causing a number of deaths and casualties.

On 24 May 2017 there were bomb explosions at the Kampung Melayu bus station in east Jakarta. Three police officers were killed.

On 14 January 2016 a terrorist attack took place near the Sari Pan Pacific Hotel and Sarinah Plaza on Jalan M.H. Thamrin in central Jakarta. The attack included a number of explosions and gun battles. Eight people died and a number were injured, including foreigners.

Small-scale attacks occur on a regular basis and further incidents are likely. Attacks could be indiscriminate, including in places frequented by foreigners. Beach resorts, bars and restaurants, hotels, markets, shopping malls hosting major international brand outlets, tourist attractions, places of worship, foreign embassies, polling stations, ferry terminals and airports are all potential targets. Indonesian government, law enforcement interests and places of worship are regularly targeted by extremists. Western interests are also at risk.

Be vigilant and take care at all times. You should regularly review your security arrangements and be particularly vigilant during holiday periods including the Christmas and New Year period, Chinese New Year, Nyepi (Balinese New Year), Easter, Ramadan, local elections and Independence Day (17 August) which can be a time of heightened tension and increased risk.

There is a risk of kidnapping at sea in and around the waters of Indonesia. This risk is higher in the Sulu and Celebes seas.

The long-standing policy of the British government is not to make substantive concessions to hostage takers. The British government considers that paying ransoms and releasing prisoners increases the risk of further hostage taking.

There is considered to be a heightened threat of terrorist attack globally against UK interests and British nationals, from groups or individuals motivated by the conflict in Iraq and Syria. You should be vigilant at this time.

Find out more about the global threat from terrorism, how to minimise your risk and what to do in the event of a terrorist attack.

Local laws and customs

You should respect local traditions, customs, laws and religions at all times and be aware of your actions to ensure that they do not offend, especially during the holy month of Ramadan or if you intend to visit religious areas.

In 2018, the holy month of Ramadan started on 16 May and finished on 14 June.

Don’t get involved with illegal drugs. Possession, trafficking and manufacture of any illegal drugs are serious offences in Indonesia. The Indonesian authorities have a zero-tolerance policy and those caught face lengthy prison sentences or the death penalty, usually after a protracted and expensive legal process. British nationals have been caught and jailed for drug offences in Indonesia.

Police often raid venues (particularly in Bali) known to be frequented by foreigners. You may have to take a urine or blood test if there is a reasonable suspicion that drugs have been used. Criminal gangs in the UK and elsewhere are known to coerce people into carrying drugs across borders. Don’t allow yourself to be persuaded.

It’s illegal to buy, sell, kill or capture any protected wild animal or trade its parts without a license. Indonesia is a signatory to the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES), which includes bans on trade in ivory and tiger parts. If you’re caught purchasing or trafficking illegal goods you’ll be prosecuted and could receive a prison sentence and fine.

During Balinese New Year, known as Nyepi, local custom requires that all people in Bali observe a day of silence by staying indoors, turning off lights, and making no noise. Ngurah Rai International Airport is closed for the entire day. However, emergency services and hospitals are allowed to operate.

Gambling is illegal in Indonesia. There have been cases where tourists have lost large amounts of money to organised gambling gangs.

You must be able to show your valid travel document (passport) or stay permit (eg KITAS or KITAP) at any time when required to do so by an active immigration officer.

Entry requirements

The information on this page covers the most common types of travel and reflects the UK government’s understanding of the rules currently in place. Unless otherwise stated, this information is for travellers using a full ‘British Citizen’ passport.

The authorities in the country or territory you’re travelling to are responsible for setting and enforcing the rules for entry. If you’re unclear about any aspect of the entry requirements, or you need further reassurance, you’ll need to contact the embassy, high commission or consulate of the country or territory you’re travelling to.

You should also consider checking with your transport provider or travel company to make sure your passport and other travel documents meet their requirements.

Visas

If you’re travelling on a British Citizen passport, you don’t need a visa to enter Indonesia for visits of up to 30 days, calculated to include your date of arrival and date of departure. Visa-free visits can’t be extended or transferred to another type of visa. For a list of airports, seaports and land border crossings for entering/exiting Indonesia under this visa waiver scheme, and more information about entry requirements, visit the website of the Indonesian Embassy in London or your nearest Indonesian embassy.

If you’re travelling to Indonesia for more than 30 days, you should apply for a visa before you travel, or get a visa on arrival at a cost of US$35, or the equivalent in Indonesian rupiah. This type of visa is valid for 30 days, and can be extended once (for a maximum of 30 days) by applying to an immigration office within Indonesia.

The Indonesian embassy has introduced a new e-visa system. You should submit your visa application online. The embassy will no longer accept a handwritten visa application form unless you’re a British Overseas Territories citizen or if you’re applying for a diplomatic visa. If you fall into this category you should send a written request to obtain the visa form at: consular@indonesianembassy.org.

The visa waiver scheme and visas on arrival aren’t available if you’re travelling on a British Overseas Citizen, British Subject, British National (Overseas) or British Overseas Territory citizen passport. Instead, you must apply for a visa before you travel.

These options are also not available if you’re travelling to Indonesia for journalistic purposes. Instead, you must apply for a visa before you travel, and should make sure that you have the correct permits for local travel within Indonesia as some areas may require special permits in addition to your visa. You should with your nearest Indonesian Embassy.

Passport validity

Your passport should be valid for a minimum period of 6 months from the date of your departure from Indonesia.

Indonesian law doesn’t allow dual nationality for adults over 18 years of age. If you’re a British national who has retained Indonesian nationality, you may experience immigration difficulties in Indonesia.

UK Emergency Travel Documents

UK Emergency Travel Documents (ETDs) are accepted for entry, airside transit and exit from Indonesia. If you’re entering Indonesia using an ETD you must apply for a visit visa before travelling. You won’t be able to get a visa on arrival. The processing time for an Indonesian visa can vary depending on where you apply. Some Indonesian embassies don’t issue Indonesian visas in ETDs. Contact your nearest Indonesian Embassy to check before you apply.

Entry requirements may differ if you live in Indonesia. Contact your nearest Indonesian Embassy to confirm whether you need to apply for a visit visa before you travel to Indonesia using an ETD.

If you apply for an ETD whilst in Indonesia, you may need to get an exit permit from Immigration to leave the country. We will advise you to contact the nearest Immigration office to check before travelling.

Proof of onward travel

Immigration officials in Indonesia may ask you for proof of onward travel (eg, a return or onward air ticket). You should make all reservations before leaving for Indonesia. Some airlines have refused to board passengers without evidence of onward travel.

Departure and Airport tax

Airport tax is included in the cost your ticket for all domestic flights within Indonesia. For some international flights departing Indonesia, airport tax may not be included in the price of the ticket. Please check with your airline or travel agent before you travel.

Overstaying your visa

Overstaying without the proper authority is a serious matter and visitors can be held in detention or refused permission to leave the country until a fine of Rp. 300,000 per day is paid. After overstaying for 60 days, you will be detained and possibly imprisoned.

Registering

If you stay in private accommodation in Indonesia (not a hotel) you must register your presence with the local police or you could face a fine of Rp 5 million. If you stay in a hotel you will be registered automatically.

Travelling with medication

If you bring any prescription medication into Indonesia, make sure you have a copy of the prescription with you. The prescription must cover the quantity of medication you bring. Be aware that some prescription or other medication available in the UK, including some psychotropic medicines, may be illegal in Indonesia. If you’re unsure, speak to your doctor and the Indonesian Embassy for advice before you travel.

Yellow fever certificate requirements

Check whether you need a yellow fever certificate by visiting the National Travel Health Network and Centre’s TravelHealthPro website.

Natural disasters

Indonesia sits along a volatile seismic strip called the ‘Ring of Fire’ in the Pacific. Volcanic eruptions and earthquakes occur regularly, which can present a potential threat of tsunamis. The capacity of the Indonesian emergency and rescue services to deal with large natural disasters is limited.

In July and August 2018, the north-east of the island of Lombok experienced a series of significant earthquakes followed by many aftershocks in the same area. The earthquakes killed over 500 people and caused significant damage to buildings and infrastructure in north and west Lombok and the Gili Islands.

Mount Agung, Bali

On 28 June 2018 Mount Agung in east Bali erupted, emitting gas and ash which resulted in the closure of Bali’s I Gusti Ngurah Rai Airport and a number of nearby regional airports for a period of time on 29 June 2018, causing flights to be cancelled and delayed. The alert level for Mount Agung remains at level 3 and there is a 4 kilometre exclusion zone around the crater. Travellers to Bali may find this information for travel during the volcanic activity useful.

The authorities have indicated that Mount Agung continues to show signs of volcanic activity and the possibility of a volcanic eruption remains. The alert level for Mount Agung may change at short notice.

The FCO advise against all travel to within 4 kilometres of the crater. This is an exclusion zone put into place by the local authorities.

Eruptions in late 2017 and June 2018 led to periodic closures at Bali and Lombok airports and disruption to flights in the region. Further disruption can’t be ruled out. The local authorities have indicated that Mount Agung continues to show signs of volcanic activity and the possibility of volcanic eruptions remains.

Mount Sinabung, North Sumatra

Mount Sinabung in Kalo Regency, North Sumatra has seen a recent increase in volcanic activity and produced a large ash cloud on 19 February 2018. The Indonesian authorities have set an alert status of Level 4 (highest) and are maintaining a 7km exclusion zone around the volcano. The authorities have indicated that Mount Sinabung continues to show signs of volcanic activity and the possibility of a volcanic eruption remains, though more recent eruptions of Mount Sinabung have not significantly disrupted local travel in Sumatra. The alert level for Mount Sinabung may change at short notice.

The FCO advise against all travel to within 7km of the crater. This is an exclusion zone put into place by the local authorities.

General volcano advice

There are many active volcanoes in Indonesia, any of which can erupt without warning resulting in the evacuation of villages within a 3 to 7 kilometre radius. In the past, repeated eruptions have caused destruction and fatalities. Check media reports before travelling to areas that are prone to volcanic activity. Take extra care and follow the advice of the local authorities, including respecting any exclusion zones.

During previous eruptions, areas beyond local exclusion zones have been affected by mud/debris flows (particularly in valleys) and volcanic ash falls. While near any volcano, you should therefore monitor local media, exercise caution and follow the advice of the local authorities, including any evacuation orders.

Ash clouds can affect flight schedules and the operation of regional airports. Check with your airline or travel company for the latest information.

If you’re travelling to areas of Indonesia where volcanic activity is ongoing, you should be aware that ash plumes can affect air quality and have an impact on health. Public Health England (PHE) advise that a properly fitted face mask may provide some protection. While masks should be available in Indonesia, you may choose to buy your own before you travel. PHE recommend masks that comply with EU standards P2 or P3 or the US standards N95 or N98. You should make sure that your mask fits your face and you know how to wear it properly.

If you have any pre-existing respiratory conditions, such as asthma, be aware that you might be at increased risk of triggering or worsening your symptoms. Make sure you travel with sufficient supplies of any regular medicines to cater for this.

In the event of a major eruption, areas outside of exclusion zones may be subject to increased levels of particulate and gaseous pollutants in the air. Face masks only offer protection against small particulate matter; they don’t protect against hazardous gases emitted by a volcano. Unless you’re advised to evacuate the area you’re in, the best way to reduce your exposure is to remain inside and close all doors and windows.

Earthquakes

The US Federal Emergency Management Agency has advice about what to do before, during and after an earthquake.

If a major earthquake or landslide occurs close to shore, you should follow the instructions of local authorities, bearing in mind that a tsunami could arrive within minutes. The Indonesia Tsunami Early Warning Centre issues tsunami warnings when a potential tsunami with significant impact is imminent or expected.

Floods

Large areas of the country, including parts of West Sumatra, Central, East and West Java and Jakarta have been severely affected by heavy rains and subsequent landslides and flooding in recent years. Throughout Indonesia flash floods and more widespread flooding occur regularly. Cities - especially Jakarta - often suffer severe localised flooding which can result in major traffic congestion, and occasionally deaths. The main toll road to Soekarno-Hatta international airport can be affected by flooding. Slips and landslides occur in mountainous and remote areas, but also in urban areas.

Monitor local reporting and take care when driving and walking. Keep a stock of food and bottled water and make sure your phone is charged.

Health

At least 8 weeks before your trip, check the latest country-specific health advice from the National Travel Health Network and Centre (NaTHNaC) on the TravelHealthPro website. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. Guidance is also available from NHS (Scotland) on the FitForTravel website.

General information on travel vaccinations and a travel health checklist is available on the NHS website. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while you’re abroad.

The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. If you’re travelling with prescription or over-the-counter medicine, read this guidance from NaTHNaC on best practice when travelling with medicines. For further information on the legal status of a specific medicine, you’ll need to contact the embassy, high commission or consulate of the country or territory you’re travelling to.

The standard of local medical care can be poor and some medical tests can’t be done reliably. Psychological and psychiatric services are also limited throughout Indonesia.

Good medical care can be very expensive and in remote areas attention for serious injuries or illness is likely to be unavailable. You may require expensive medical evacuation costing up to tens of thousands of pounds. Make sure you have adequate travel health insurance and accessible funds to cover the cost of any medical treatment abroad and repatriation.

Air quality in Indonesia’s major cities can reach levels considered ‘unhealthy for sensitive groups’ or ‘unhealthy’. Current air quality data for Jakarta can be found on the Air Quality Index website.

Tap water is not potable throughout Indonesia.

Ash plumes from volcanoes can affect air quality and have an impact on health, particularly for anyone with pre-existing respiratory conditions. If you’re in the vicinity of a volcanic eruption and affected by subsequent ash fall, you can find further information in digital pamphlets issued by the International Volcanic Health Hazard Network (IVHHN), which cover the potential health hazards of volcanic ash and offer advice on how to prepare and cope with ash fall.

During the dry season (May-November), widespread forest fires can cause smoke haze resulting in poor air quality across parts of Indonesia, particularly Riau Islands, central Sumatra and Kalimantan. The haze can cause disruption to local and regional air travel, and the air pollution may have an impact on public health. Keep up to date with local information and seek medical advice on appropriate precautions. A regional haze map is available from the Singapore Meteorological Service.

There’s a risk of dengue fever in Bali and elsewhere which is heightened during the rainy season (usually from around October to April).

UK health authorities have classified Indonesia as having a risk of Zika virus transmission. For more information and advice visit the National Travel Health Network and Centre website for travel to Indonesia - including Bali, for travel to Indonesia - Borneo.

Rabies exists in domestic and wild animals. There are many street dogs in Bali and elsewhere. You should avoid direct contact with all dogs and cats (including pets), monkeys and other animals and seek immediate help if you’re bitten or scratched.

If you need emergency medical assistance during your trip, dial 118 and ask for an ambulance. You should contact your insurance/medical assistance company promptly if you are referred to a medical facility for treatment.

Avian Influenza (bird flu)

Avian flu has led to over 150 confirmed human fatalities in Indonesia since 2003, although the annual rate appears to be declining. All cases so far have been linked to close contact with poultry.

Although the risk to humans from Avian Influenza is low, you should avoid visiting live animal markets, poultry farms and other places where you may come into close contact with domestic, caged or wild birds, and make sure poultry and egg dishes are thoroughly cooked.

Travel advice help and support

If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission. If you need urgent help because something has happened to a friend or relative abroad, contact the Foreign and Commonwealth Office (FCO) in London on 020 7008 1500 (24 hours).

Foreign travel checklist

Read our foreign travel checklist to help you plan for your trip abroad and stay safe while you’re there.

Travel safety

The FCO travel advice helps you make your own decisions about foreign travel. Your safety is our main concern, but we can’t provide tailored advice for individual trips. If you’re concerned about whether or not it’s safe for you to travel, you should read the travel advice for the country or territory you’re travelling to, together with information from other sources you’ve identified, before making your own decision on whether to travel. Only you can decide whether it’s safe for you to travel.

When we judge the level of risk to British nationals in a particular place has become unacceptably high, we’ll state on the travel advice page for that country or territory that we advise against all or all but essential travel. Read more about how the FCO assesses and categorises risk in foreign travel advice.

Our crisis overseas page suggests additional things you can do before and during foreign travel to help you stay safe.

Refunds and cancellations

If you wish to cancel or change a holiday that you’ve booked, you should contact your travel company. The question of refunds and cancellations is a matter for you and your travel company. Travel companies make their own decisions about whether or not to offer customers a refund. Many of them use our travel advice to help them reach these decisions, but we do not instruct travel companies on when they can or can’t offer a refund to their customers.

For more information about your rights if you wish to cancel a holiday, visit the Citizen’s Advice Bureau website. For help resolving problems with a flight booking, visit the website of the Civil Aviation Authority. For questions about travel insurance, contact your insurance provider and if you’re not happy with their response, you can complain to the Financial Ombudsman Service.

Registering your travel details with us

We’re no longer asking people to register with us before travel. Our foreign travel checklist and crisis overseas page suggest things you can do before and during foreign travel to plan your trip and stay safe.

Previous versions of FCO travel advice

If you’re looking for a previous version of the FCO travel advice, visit the National Archives website. If you can’t find the page you’re looking for there, send the Travel Advice Team a request.

Further help

If you’re a British national and you have a question about travelling abroad that isn’t covered in our foreign travel advice or elsewhere on GOV.UK, you can submit an enquiry. We’re not able to provide tailored advice for specific trips.